Hp 2015d Error Lights
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Hp Printer Symbols What Do They Mean
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Hp Laserjet P2015 Paper Jam Light Blinking
3-in-1 Home & home office Business Print only Multifunction Scanners Large format & digital presses 3D Print Support & troubleshooting Products Software & drivers Forums Premium helpdesk services for http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01073874 home Premium helpdesk services for work Extended warranties Clear search boxSearch HP.com1676317Laptops & tablets Business Premium Gaming Standard laptops Workstations Convertibles & detachables Tablets 3-in-1 Desktops Business Immersive Gaming Towers Workstations All-in-ones 3-in-1 Printers Home & home office Business Print only Multifunction Scanners Large format & digital presses 3D Print Ink & tonerDisplays & accessoriesBusiness solutionsSupport Support & troubleshooting http://h20566.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=1845564&docId=emr_na-c00818561&docLocale=en_US Products Software & drivers Forums Premium helpdesk services for home Premium helpdesk services for work Extended warranties Business Premium Gaming Standard laptops Workstations Convertibles & detachables Tablets 3-in-1 Business Immersive Gaming Towers Workstations All-in-ones 3-in-1 Home & home office Business Print only Multifunction Scanners Large format & digital presses 3D Print Support & troubleshooting Products Software & drivers Forums Premium helpdesk services for home Premium helpdesk services for work Extended warranties Start of content HP Support Center Product SupportSearch HP Support CenterDownload optionsDrivers & softwarePatch managementSoftware updates & licensingDiagnostic passwordsTop issues & solutionsMost viewed solutionsTroubleshoot a problemAdvisories, bulletins & noticesManualsRepair & warrantyCustomer Self RepairWarranty checkManage my contracts & warrantiesView my contracts & warrantiesGet help from HPSubmit or manage support casesChat with HPAll HP contact optionsCommunity forumsProduct SupportOther support optionsHP Software Support Online (IT Management Software)HP Customer Support (Home & Home Office products)More HP support resourcesInsight Online My IT EnvironmentDashboardView message logAdd devicesClaim an HP storage deviceManage device groupsManage user groupsEdit service informationHelpDashboardDevicesView message logAdd devicesClaim an HP storage deviceManage device groupsManage user groupsEdit service informationHelpDevicesService eventsHelpSe
Account Login Shopping Cart My Account Checkout Home Troubleshooting Paper jam error light and toner error light HP LaserJet P2015 Email Paper jam http://www.printertechs.com/printer-troubleshooting/404-paper-jam-error-light-and-toner-error-light-hp-laserjet-p2015 error light and toner error light HP LaserJet P2015 If http://www.midnightmods.com/2010/04/hp-laserjet-p2015-error-lights-leds.html you're seeing the following light pattern -- a solid paper jam error light and a solid toner error light -- stuck on your HP LaserJet P2015, you probably have a failed formatter board. Unfortunately formatter failure is a common hp laserjet problem on these models as HP had a design flaw in the factory solder for the board. The good news is the formatter board is not a difficult part to replace. We have installation instructions below. Also, note there are 2 versions of the formatter board -- one hp laserjet p2015 version has an RJ-45 network jack for network model machines (P2015N, P2015DN, P2015X) and one has only the USB jack for non-network models (P2015, P2015D.) See purchasing options here: Network model formatter, purchasing options Non-network model formatter, purchasing options For installation instructions: Replacing the Formatter HP LaserJet P2015 P2015D P2015N P2015DN. If you prefer to consider replacing the printer, we recommend the LaserJet 1320 series or LaserJet 2430 series as good replacements for this model. Tech Support Support Home PageMaintenance Kit InstructionsOther instructionsTroubleshootingArticles, news, blog Featured Articles HP Error CodesEntering Service ModeService mode PIN codesCounterfeit parts challengeCold reset instructionsClearing maintenance countJetDirect Reference GuideHalf-way testRepetitive defect rulerTestimonialsInnovations from PrinterTechsGlossary of terms Home Site Map Policies Legal Back To Top © 2016 PrinterTechs.com Inc., PrinterTechs and the PrinterTechs logo are trademarks of Printertechs.com, Inc. and may not be used without advance written permission of PrinterTechs.com, Inc.
serious attitude problem. The top two LED's (Paper Jam and Toner) were stuck on. It is normal for the lights to illuminate after you first turn the printer on, but after a few seconds they should be replaced by just the ready light after the printer has finished its boot process. This one never finished booting. A few times the paper light would be the only one on. I know you don't need pictures, but hey, I have them. The situation looked like this: I kept trying to find the jam, opening covers and powering it on and off. Once I was done with the physical and verbal abuse, I noticed that the motor was running briefly after powering on, as it normally does during the startup process. The motor will NOT run if a jam is detected by the sensors (go ahead, stick a sheet of paper in a sensor and see!) This must mean the problem isn't a jam right? So what's the deal? Short answer: The formatter board. Long answer: There is an IC on the board that uses a BGA form factor. As with many similar chips, especially early designs it seems, the failure is likely an open circuit due to a break in one of the solder balls from repeated thermal stress. If it's bad enough, the computer will not even recognize that there is a printer plugged in, though I've seen different combinations of the above symptoms. So, you're wondering how you can fix yours? Well, once you've determined that this is indeed your problem, the next step is pretty straight forward: you have to get to the formatter board. To do this, pull out the paper tray and toner cartridge. Then, firmly grasp the printers' bottom left corner and pull back and outward to release it, repeating for the top left corner. It may help if you place the printer right side down on the desk and do it like this: If a picture is worth a thousand words, that video should at least be worth a $1.50. Once the side panel is off, you can see the formatter board. If you look down at it from the top side, you can even see the little balls of solder under the IC. You'll need to separate the board from the printer chassis. Start by unplugging the cables, carefully. Pull the ribbon cables with your fingers, griping them as close to the blue part as possible. Try not to bend them too much, as they are solid conductor. For the rest of the cables, just gently pull on the CONNECTOR to remove it from the socket, not the wires. If you pull on the wires, you risk pulling a wire out of the connector and complicating the project. You'll want to remove the memory module too if you have one installed. Then,