Hp Laserjet 3800 Error Code Paper Jam 13.01.00
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stops. The message on the Display reads “13.01.00 Jam in Tray 2.” All paper paths are clear and all guides seem to be in proper position. Paper feeds from Manual Feed door fine. Please advise how to fix. Respond to this 0 The manual feed is Tray 1, so your machine has two trays.Does paper feed out of tray 2 and stop? Do the Tray 2 rollers turn? (watch from the back of the machine with a flashlight) by Stephen on Mar 17, 2009 at 5:02pm Add comment Please sign in to comment 0 You might want to use water and an old rag or towel and clean the three feed tires. Two on top http://h30434.www3.hp.com/t5/LaserJet-Printing/HP-LaserJet-P3015-phantom-paper-jam/td-p/504093/page/6 and one in tray. I just ran into one the other day that was doing this and it had very little usage and the pickup and seperation/feed tires had gotten a glaised coating over them. By cleaning them you might restore them enough to get a few pages out. If thats the case then you probably just need to replace them. You might also want to remove and reseat your paper. Sometimes when loading paper it can get folded over in the http://www.fixyourownprinter.com/posts/61308 front causing pick up issues like this. And the paper stop has a arrow on it pointing to the right position sometimes people make it to tight or it slips back slightly. So pull the paper out and check that. by nivek on Mar 17, 2009 at 6:03pm Add comment Please sign in to comment 0 I turned the printer around and watched the rollers from the back with a flashlight as Stephen suggested and they do turn. The problem seems to have fixed itself. The paper went through the machine from Tray 2 this time just fine. I ran several more pages through the printer from Tray 2 and it seems to work well now. I don't understand why but thank you for the suggestion. by unknown on Mar 17, 2009 at 6:08pm Add comment Please sign in to comment 0 we use a hp laserjet 4250/4350 at work and it prints tons of pages. the problem is almost every print it "claims" it jams. we get a 13.01.00 jam in tray 2 message. but the only real problem is there is no jam at all!!! no paper nothing, just open and shut the tray real quick and it works. any ideas? by Anonymous on Apr 6, 2009 at 12:11pm Add comment Please sign in to comment 0 Worn feed rollers-read above post to this thread-like watch from the rear or pull the rollers out and look at them and make s
Printer Error Codes and Support Error: 13.01.00 JAM IN TRAY 2 Error Description: A page is jammed in tray 2. The printer attempted to feed paper https://www.orionmarket.com/product_error/7302/HP/HP-3600/13.01.00-jam-in-tray-2/ from tray 2 (main cassette), but the leading edge did not get to the top-of-page sensor in time. Solution: 1. Check the registration flap for proper orientation; it should pivot freely to allow paper to feed from tray 2 or tray 1/3. 2. Check the T2 pick roller lock mechanism. 3. If using OHT, Label, or 120 g/m2 media, follow restricted loading procedures (only 50 hp laserjet sheets of OHT/ Label media or 100 sheets of 120 g/m2 media may be loaded at one time). The lift plate springs are not stiff enough to handle greater quantities. 4. Verify that the media basis weight does not exceed 120 g/m2. If it does, run media from tray 1. 5. Inspect the paper-length adjustment guide and verify that it is set correctly. 6. Inspect hp laserjet 3800 the tray 2 paper-present sensor to make sure it is not stuck in the up position. Rotate the sensor upward and release; if it drops without hesitation, it is operating properly. 7 if error still persists, replace paper pickup assembly HP RM1-2755-080CN Paper Pick-up Assembly MFG Part Number: RM1-2755-080CN Condition:Refurbished MFG:HP This HP RM1-2755-080CN is Genuine and works with the HP 3600, HP 3800, HP CP3505 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional. $45.00 HP RM1-2755-080CN Paper Pick-up Assembly MFG Part Number: RM1-2755-080CN Condition:Oem MFG:HP This HP RM1-2755-080CN is Genuine and works with the HP 3600, HP 3800, HP CP3505 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional. $69.00 NEW PICKUP ASSEMBLY,PAPER MFG Part Number: RM1-2755-080CN Condition:New MFG:PC-WHOLESALE-EXCLUSIVE $119.95 Call for Assistance 877-755-5300 Home About Us Contact Us Search Site Map Printers Supplies Accessories Parts Error Codes Login Shopping Cart Return Policy Privacy Policy Orion Printers and Parts 6030 Marshalee Dr. #257 Elkridge, Maryland 21075 (410) 540-9090 (877) 755-5300 © 2016 Orion Contracting Services. All Rights Reserved.