Print Server Error 372
Contents |
(Русский)ישראל (עברית)المملكة العربية السعودية (العربية)ไทย (ไทย)대한민국 (한국어)中华人民共和国 (中文)台灣 (中文)日本 (日本語) HomeLibraryWikiLearnGalleryDownloadsSupportForumsBlogs Ask a question Quick access Forums home Browse forums users FAQ Search related threads Remove From My Forums Answered by: Server 2012 – Document failed event id 372 spooler operation failed to print ERROR 372 Windows Server > Print/Fax Question 0 Sign event id 372 printservice access denied in to vote We are seeing a number of Event 372 showing up in the event log
Win32 Error Code Returned By The Print Processor: 2147500037. Unspecified Error
at seemingly random times. When this happens a number of jobs will fail consecutively on several different printers. During this time other printers that use the same drivers
Event Id 372 Access Is Denied
will continue to work. The specific error is: The document Print Document, owned by “UserName”, failed to print on printer “NameOfPrinter”. Try to print the document again, or restart the print spooler. Data type: RAW. Size of the spool file in bytes: 145418. Number of bytes printed: 0. Total number of pages in the document: 1. Number win32 error code returned by the print processor: 1726. the remote procedure call failed. of pages printed: 0. Client computer: “ComputerName”. Win32 error code returned by the print processor: 5. Access is denied. The error has been sanitized to remove the actual name of the user, the printer and the computer. I have looked at http://technet.microsoft.com/en-us/library/dd393167%28v=ws.10%29.aspx and did not see any reference to the 5. Access is denied. Monday, October 28, 2013 10:15 PM Reply | Quote Answers 0 Sign in to vote Currently C:\Windows\System32\spool\PRINTERS is empty. I did notice something interesting as I was looking through the printers that Raised the 372 some of them on the “advanced“ tab did not have the “Print spooled documents first” box checked. I changed those to match the rest of the printers that used the same driver that did have the option checked. Thanks for the advice on the spooler path, I look into that. Marked as answer by Andy QiMicrosoft contingent staff, Moderator Wednesday, November 06, 2013 5:20 PM Tuesday, October 29, 2013 12:44 AM Reply | Quote All replies 0 S
be down. Please try the request again. Your cache administrator is webmaster. Generated Mon, 24 Oct 2016 08:59:18 GMT by s_nt6 (squid/3.5.20)
can print from my laptop over wireless without needing to turn on the desktop PC that the printer was originally connected to. It didn’t work: http://blog.differentpla.net/blog/2013/04/27/the-case-of-the-missing-print-jobs Windows correctly installed the printer drivers, and added the printer as the default https://www.experts-exchange.com/questions/28132415/Printserver-event-error-372.html device, but whenever I attempted to print anything (even locally), nothing came out, but no error messages were displayed. In order to track down the problem, I tried printing using the XPS driver. That didn’t work either: the print job was reported as successful, but I ended up with zero-byte .OXPS files. win32 error Eventually, I looked in Event Viewer and found this: Log Name: Microsoft-Windows-PrintService/Admin Source: Microsoft-Windows-PrintService Date: 15/04/2013 19:06:39 Event ID: 372 Task Category: Printing a document Level: Error Keywords: Classic Spooler Event,Document Print Job User: HOME\Administrator Computer: SERVER.home.differentpla.net Description: The document Print Document, owned by Administrator, failed to print on printer Microsoft XPS Document Writer. Try to print the document again or restart the print spooler. Data win32 error code type: RAW. Size of the spool file in bytes: 67709. Number of bytes printed: 0. Total number of pages in the document: 2. Number of pages printed: 0. Client computer: \\SERVER. Win32 error code returned by the print processor: 5. Access is denied. I searched the Internet for this particular Event ID, and for the error message. Almost everything was talking about printing from Terminal Services, which was not my problem, because I was trying to print locally. In the end, I found a KB article, which suggests giving Everyone permission on the PRINTERS folder. There’s no way that I’m doing that, so I looked around some more, and found something that mentioned using Process Monitor and looking at the spoolsv.exe process. That didn’t show anything interesting, but it did lead me to filtering on the PRINTERS folder. Instead of spoolsv.exe, I found a process named printfilterpipelinesvc.exe, which was getting ACCESS DENIED while attempting to create a .TMP file in the PRINTERS folder. Looking at the properties for that entry, we find that printfilterpipelinesvc.exe is running as LOCAL SERVICE. So, I just gave LOCAL SERVICE full control over the PRINTERS folder, and everything started working.
for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Ask a Question Ask for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Expand Search Submit Close Search Login Join Today Products BackProducts Gigs Live Careers Vendor Services Groups Website Testing Store Headlines Experts Exchange > Questions > Printserver event error 372 Want to Advertise Here? Solved Printserver event error 372 Posted on 2013-05-18 Active Directory Windows Server 2008 1 Verified Solution 17 Comments 1,687 Views Last Modified: 2013-05-23 I've been seeing this error for weeks but the users tell me that they are NOT having any printing problems. How do I stop the error? The document rptServiceAcctTransactions, owned by tbarker, failed to print on printer HP_P2035n_FrontCounter. Try to print the document again, or restart the print spooler. Data type: IMF. Size of the spool file in bytes: 30451. Number of bytes printed: 30451. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: SPCALA142. Win32 error code returned by the print processor: 0. The operation completed successfully. 0 Question by:jrsitman Facebook Twitter LinkedIn Google LVL 15 Best Solution byRob Stone If it's just one user having an issue, it's probably something in their document causing the problem. You could try a driver update on that client (or even a different PCL version) to see if that works. Go to Solution 17 Comments LVL 15 Overall: Level 15 Windows Server 2008 5 Active Directory 4 Message Expert Comment by:Rob Stone2013-05-19 Have you tried stopping the spooler and deleting any failed print jobs from the spool location? Do this when it won't impact the business as all printers won't work on the print server when you stop the spooler. 0 Message Active 6 days ago Author Comment by:jrsitman2013-05-19 OK, I just did it. There were old jobs in there. How do I clear the log? See attached. There is no "clear log" choice. print-events.png 0 LVL 21 Overall: Level 21 Windows Server 2008 9 Active Directory 9 Message Expert Comment by:dan_blagut2013-05-19 Hi You can't clear this ,log only, because it is a view of system log. Whent the system log will overwrite the events, it will be OK. Or you can clear the system log, (but keep a saved copy just in case...) Dan 0 LVL 15 Overall: Level 15 Windows Server 2008 5 Active Directory 4 Message Expert Comment by:Rob Stone2013-05-19 Go to Applications and Service