Adobe Reader 9 Runtime Error Acrord32.exe
A runtime error occurs when you launch any Acrobat 9.x application:"Microsoft Visual C++ Debug Library Runtime Error! Program: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe The application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. " Solutions Important: These workarounds have the potential to negatively impact other software and existing workflows. Therefore, Adobe recommends that only system administrators perform these steps. Solution 1 Make sure that all parent folders for Application Data permit read access for the requisite users. Verify that each user has read permissions for each directory in the path and that your GPO policy isn't overriding these permissions. Adobe recognizes that this workaround isn't optimal in some enterprise settings. Alternative user-provided solutions Adobe customers provided the following suggestions, and Adobe has not been tested them.On Windows 2008 Terminal Server, find AcroRd32.exe, open Properties, and select "Run this program in compatibility mode for: Windows XP (Service Pack 2). On Vista, change the HKCU/Software/Microsoft/Windows/CurrentVersion/Explorer/UserShellFolders AppData key value from %USERPROFILE%\Application Data to %USERPROFILE%\AppData. On Windows 7, the Application Data folder's "Everyone" account has a special permission of "Deny". Remove the checkmark for Deny.Map UNC paths such as \\server\profile\%USERNAME% to a drive letter such as U:\profile\%USERNAME%.On Windows 7 and Vista platforms, verify the LocalLow directory exists at C:\Users\
(עברית)المملكة العربية السعودية (العربية)ไทย (ไทย)대한민국 (한국어)中华人民共和国 (中文)台灣 (中文)日本 (日本語) Home20132010Other VersionsLibraryForumsGallery Ask a question Quick access Forums home Browse forums users FAQ Search related threads Remove From My Forums Answered by: Acorbat Reader 9.0 and 9.1 Runtime Errors Windows Vista IT Pro > Windows Vista Application Compatibility Toolkit Question 0 Sign in to vote Hello. I've been trying to resolve a problem with Acrobat Reader 9.0 and 9.1 running on Windows Vista Business Edition. The computer is part of a domain and I am not redirecting anything. The only group policy applied is the default domain policy https://helpx.adobe.com/acrobat/kb/runtime-error-roaming-profile-workflows.html which is very basic. Not having any problems running any other application. Acrobat Reader was installed using the local admin account on the workstation. The local admin account was copied to the default profile. If I login to the computer as the local admin, Acrobat Reader runs without a problem. When I logon with a domain account https://social.technet.microsoft.com/Forums/office/en-US/1867c43a-c6c9-4bd9-8631-e1139be53e27/acorbat-reader-90-and-91-runtime-errors?forum=itprovistaact that has local admin privledges, it also runs. As soon as I login with a user account that doesn't have admin privledges, it fails with:"Microsoft Visual C++ Debug Library Runtime Error! Program: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe The application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. " I've even tried giving "Everyone" full access to the location Acrobat Reader is installed, but no luck. According to Adobe, they recommend upgrading to Acorbat Reader 9.1. I did this, but it doesn't fix the problem. I even tried removing and reinstalling. I've read a lot of posts where people are having the same problem, but have not found a solution. Has anyone beed able to resolve this problem? Monday, March 16, 2009 1:50 PM Reply | Quote Answers 0 Sign in to vote Hi, This problem is a known bug on Adobe software. Unfortunately, Adobe still haven’t release an update to fix it. However, I found the following website
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2010/07/12 by rcmtech Finally got around to upgrading Adobe Reader from version 8 to version 9.3 on the Thin Client system and during testing received an error from iexplore.exe (or directly from AcroRd32.exe if the PDF opened not embedded within Internet Explorer) thus: Microsoft Visual C++ Runtime Llibrary
Runtime Error!
Program: C:\Program Files\Internet Explorer\IEXPLORE.EXE
abnormal program termination AcroRd32.exe Visual C++ Runtime Error or AcroRd32.exe causing iexplore.exe Visual C++ Runtime error Seems like this problem has been around for a while (2008, when Reader 9.0 was released) and is because Adobe don't seem to know how to handle a redirected Application Data folder. This is obviously fairly poor as redirecting folders is common where Active Directory Group Policy is used. Additionally, I would consider it best practice where Terminal Services/XenApp is implemented (to stop lots of configuration files being copied around during log on and log off, due to roaming profiles). The fault has been discussed on their forums for a few years, and recently somebody has posted a useful summary workaround. Earlier in the thread somebody noted that Reader tries to find its Application Data folder by starting at the share level and then working down. My users have an H drive (which is their %homedrive%), and Application Data is redirected to within a folder called Windows within that. Due to the H drive letter not being present early in the logon process you have to use a UNC path when doing the Application Data folder redirection. So within Group Policy, AppData(Roaming) is redirected to \\server\users$\%username%\Windows\Application Data The first place Reader tries to look is within the users$ share, and you tend not to give users any access to that at all. The workaround is to give users the specific "List Folder / Read Data" NTFS permission on the folder that is the users$ share, and only give them it for "This folder and files". So assuming that \\server\users$ is actually a folder called Users on the root of the D:\ drive, it is that where you make the permissions change. If you had other folders down your redirection path that users didn't have "List Folder / Read Data" permission to then you'd presumably have to change their permissions too. Adobe Reader 9.3 is now working for me, and more importantly my users. Rate this:Share this:EmailPrintMoreLinkedInGoogleRe