Meeting Place Error
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and End-of-Life Products Troubleshooting TechNotes Some links below may open a new browser window
Webex You Are No Longer Connected To The Meeting Automatically Reconnecting
to display the document you selected. View Documents by Topic the meeting center application was unable to connect to the meeting Choose a Topic Cisco Unified MeetingPlace Audio Server Cisco Unified MeetingPlace Web Conferencing Cisco Unified MeetingPlace outlook your webex service site cannot be accessed please check the url and network connection for Microsoft Outlook Cisco Unified MeetingPlace Audio Server Change MeetingPlace Hold Music and "Welcome to MeetingPlace" Prompt and Jingle 30/Sep/2014 MeetingPlace Server Alarm Reference 31/Jan/2006
The Telephony Information You Entered Cannot Be Authenticated Webex
MeetingPlace Server PCI Onsite Merge 30/Sep/2014 MeetingPlace Server TCP/IP and UDP Ports 08/Apr/2014 MeetingPlace Server Unique Meeting ID Location 31/Jan/2006 MeetingPlace Server VUI Prompt List 02/Oct/2014 Cisco Unified MeetingPlace Web Conferencing MeetingPlace Web 4.3.0.x Install and Upgrade Common Practices 31/Jan/2006 MeetingPlace Web Browser Test and Browser Optimization 31/Jan/2006 MeetingPlace Web MPWEB
Webex Productivity Tools Your Webex Service Site Cannot Be Accessed
SQL Database Backup 31/Jan/2006 MeetingPlace Web Onsite Installation or Upgrade 10/Aug/2006 MeetingPlace Web Patch Installation Package Steps for Deployment 31/Jan/2006 MeetingPlace Web Windows Media Server Installation and Configuration on Windows 2003 Server 31/Jan/2006 MeetingPlace Web with DMZ Onsite Installation 09/Aug/2006 Cisco Unified MeetingPlace for Microsoft Outlook MeetingPlace for Outlook Onsite Installation or Upgrade 31/Jan/2006 MeetingPlace for Outlook Sends Error "You Do Not Have Network Connection to the MeetingPlace Web Server" 31/Jan/2006 MeetingPlace for Outlook Tab Is Missing 31/Jan/2006 Cisco Unified MeetingPlace Web Conferencing System: Require Client Certificates in IIS 22/Feb/2007 Cisco Unified MeetingPlace Web Conferencing: Customize Page Styles 22/Feb/2007 MeetingPlace Audio Server Hardware Troubleshoot Procedure 19/Nov/2013 MeetingPlace Network Backup Gateway Fails to Backup MeetingPlace Configuration 29/Sep/2014 SSO Configuration for the Cisco Unified MeetingPlace Web Conferencing System 21/Feb/2007 Unified Communications (UC), Non-UC, and Third-Party Virtual Machines (VMs) Co-residency Troubleshooting TechNote 11/May/2012 Unified MeetingPlace 7.0 Single Sign-On with WebEx Type II 18/Feb/2010 Support Documentatio
and End-of-Life ProductsCisco Unified MeetingPlace ExpressTroubleshoot and AlertsTroubleshooting Guides Troubleshooting Guide for Cisco Unified MeetingPlace Express Release 1.2 Book Contents Book Contents your webex service site cannot be accessed outlook Preface Troubleshooting Access Issues for the Cisco Unified MeetingPlace Express System Backing
Service Webex Status
Up, Archiving, and Restoring Data in Cisco Unified MeetingPlace Express Common Telephone Issues in Cisco Unified MeetingPlace Express how to add teleconference account in webex Exception Codes and Module Numbers Used in Cisco Unified MeetingPlace Express General Troubleshooting Tips for Cisco Unified MeetingPlace Express Download Download Options Book Title Troubleshooting Guide for Cisco Unified http://www.cisco.com/c/en/us/support/conferencing/unified-meetingplace/products-tech-notes-list.html MeetingPlace Express Release 1.2 Chapter Title Exception Codes and Module Numbers Used in Cisco Unified MeetingPlace Express PDF - Complete Book (754.0 KB) PDF - This Chapter (213.0 KB) View with Adobe Reader on a variety of devices Print Results Updated: Oct 31, 2013 Chapter: Exception Codes and Module Numbers Used in Cisco Unified MeetingPlace Express Chapter Contents Exception http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/meetingplace_express/1_2/english/troubleshooting/guide/tsg/mpxcodes.html Codes Module Numbers Close Exception Codes and Module Numbers Used in CiscoUnifiedMeetingPlaceExpress This chapter contains information about the exception codes used in the CiscoUnifiedMeetingPlaceExpress system. After reviewing this chapter, if you still have problems with CiscoUnifiedMeetingPlaceExpress, contact CiscoTAC. See the "Obtaining Technical Assistance" section on pagevi for information on contacting CiscoTAC. Exception Codes The CiscoUnifiedMeetingPlaceExpress system generates exception codes whenever there is an internal problem. There are many exception codes and they are not all documented here. Only the most meaningful codes and those that you can possibly fix are included. To find these error codes, run the errorlog CLI command. Table4-1 contains the most frequently seen and important exception codes for the CiscoUnifiedMeetingPlaceExpress system. Note Some exception codes are listed as a decimal number and others as a hexadecimal number. For clarification, both code numbers are listed. Table4-1 Important Exception Codes in Cisco Unified MeetingPlace Express Code (Dec) Code (Hex) Severity Display Text Comments 131157 0x20055 MAJOR Time has been set backwards. Some resource reservations may be lost. The system clock has been set bac
may appear in the Administration Center. Error Message: Unparseable certificate extensions: 2 [1]: ObjectId: 1.3.6.1.5.5.7.1.1 Criticality=false Unparseable AuthorityInfoAccess extension due to java.io.IOException: invalid URI name:file:// \\SAMPLE.string.com\CertEnroll\SAMPLE.string.com Explanation: Java.net.URL does not handle UNC paths http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace,_Release_7.0_--_Error_Messages_for_Application_Server_SSL well, "file://\\" is not a valid URI due to the inclusion of '\\' characters as defined by RFC 2396. Recommended Action: Sign the certificate without the URL that includes the UNC path. Error Message: The uploaded certificate does not match any private key on disk. SSL cannot be enabled. Recommended Action: Make sure that you are uploading the correct certificate. If necessary, obtain a new certificate, cannot be private key, and password. Error Message: A certificate was not found in the uploaded file. Explanation: There was an error parsing the certificate. Recommended Action: Make sure that you are uploading the correct file. If the file is correct, it may have an unsupported format. See Certificate or Private Key is in the Wrong Format. If necessary, obtain a new certificate. Error Message: Unable to recover the your webex service private key. Is the password correct? Recommended Action: Make sure that you enter the correct password. If the password is correct, the private key file might be corrupted or have an unsupported format. See Certificate or Private Key is in the Wrong Format. If necessary, obtain a new certificate, private key, and password. Error Message: Unable to locate a private key on disk. SSL cannot be enabled. You may need to generate a new CSR and obtain a new certificate. Recommended Action: Generate a CSR and obtain a new certificate. If you created your own certificate, private key, and password, make sure that you enter all three items at the same time on the Enable SSL Page. Error Message: The certificate you are trying to upload expired on