Outlook 2007 Forms Error
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The Custom Form Cannot Be Opened Outlook 2010 Enterprise Vault
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March 2011 13:34 administrator Knowledge Base - Personal Helpdesk for Outlook Normal 0 false false false EN-IN X-NONE X-NONE http://www.assistmyteam.net/KB/index.php?option=com_content&view=article&id=204:i-received-qthe-custom-form-cannot-be-opened-outlook-will-use-an-outlook-form-instead-the-operation-failedq&catid=2:personal-helpdesk-for-outlook&Itemid=21 MicrosoftInternetExplorer4 "The custom form cannot be opened. Outlook will use an Outlook form instead. The operation failed" If you encounter this error message, it probably means the form cache of the particular Outlook folder has gone corrupted. To fix it, follow the steps below: Before you proceed, make sure you are the owner of the Ongoing Cases cannot be folder For Outlook 2003, 2007: Step 1. Right-click Ongoing Cases/Resolved Cases folder > Properties > Forms tab > Manage Step 2. In the Forms Manager dialog, click 'Clear Cache' button. Restart Outlook. For Outlook 2010: Step 1. Go to Backstage view > Options > Advanced > Custom Forms... button Step 2. In the Custom Forms options, Click cannot be displayed 'Manage Forms...' button Step 3. In the Forms Manager, Click 'Set...' button on the extreme right Step 4. In the Set Library To dialog, choose 'Folder Forms Library' option, and navigate through the folders and specify the 'Ongoing Cases' or 'Resolved Cases' sub-folder. And Click OK. Step 5. In the Forms Manager dialog, now you will see the 'AMTSupportCasePersonal' (in case of Ongoing Cases subfolder) or 'AMTSupportCasePersonal.Closed' (in the case of Resolved Cases subfolder) in the box. Now click 'Clear Cache' button. Restart Outlook. If the above steps do not work,you can also manually delete the contents of the following folder to clear the form cache of Outlook: * Windows XP C:\Documents and Settings\%USERNAME%\Local Settings\Application Data\Microsoft\FORMS * Windows Vista and Windows 7 C:\Users\%USERNAME%\AppData\Local\Microsoft\FORMS < Prev Next > Last Updated on Monday, 26 November 2012 09:01 Home Pages KB HomeRecent Published ArticlesBack to AssistMyTeam Home Products Attachment Manager for OutlookDatabase Exporter for OutlookData Sync for Outlook & SharePointDocument Exporter for Internet ExplorerDocument Exporter for OutlookPersonal Helpdesk