Outlook Forms Error Message
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trying to add an appointment to my calendar: "The form required to view this message cannot be displayed. Contact the custom form cannot be opened outlook 2016 your administrator." What can I do to repair this? This usually the custom form cannot be opened. outlook will use an outlook form instead. the operation failed happens when you are using a custom form within that folder and the form cache has become
The Custom Form Cannot Be Opened Outlook 2007
corrupted or the add-in that was using that form is no longer installed on your system. A “form” is basically the design and the function of the http://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_other/error-message-the-custom-form-cannot-be-opened/650f605c-1af0-4c58-a3bb-03e23e13ce99 fields when you open or create a new Outlook items such as a message, appointment or contact. Clearing the forms cache The first thing you should try is clearing the forms cache. This will make sure that, in the case of using a custom form, the latest published version of your custom forms gets https://www.msoutlook.info/question/316 loaded again. In the case that you just uninstalled an application that was using a custom form, it will purge this cached form and Outlook will try to load the original message form. To clear the cache; Outlook 2007 and previous Tools-> Options…-> tab Other-> button Advanced Options…-> button Custom Forms…-> button Manage Forms…-> button Clear Cache Outlook 2010 and Outlook 2013File-> section Options-> section Advanced-> group Developers-> button Custom Forms…-> button Manage Forms…-> button Clear Cache When you want to clear it manually, delete all contents from the following directory when Outlook is close; Windows XP C:\Documents and Settings\%username%\Local Settings\Application Data\Microsoft\FORMS Windows Vista, Windows 7 and Windows 8C:\Users\%username%\AppData\Local\Microsoft\FORMS Verify that Outlook is configured to use the correct form If you still have this issue after clearing the forms cache, make sure that Outlook is configured to open the correct form when creating a new item in that folder. To see which form is the default, right click on the folder an
March 2011 13:34 administrator Knowledge Base - Personal Helpdesk for Outlook Normal 0 false false false EN-IN X-NONE X-NONE MicrosoftInternetExplorer4 "The http://www.assistmyteam.net/KB/index.php?option=com_content&view=article&id=204:i-received-qthe-custom-form-cannot-be-opened-outlook-will-use-an-outlook-form-instead-the-operation-failedq&catid=2:personal-helpdesk-for-outlook&Itemid=21 custom form cannot be opened. Outlook will use an Outlook form instead. The operation failed" If you encounter this error message, it probably means the form cache of the particular Outlook folder has gone corrupted. To fix it, follow the steps below: Before you proceed, make sure you are the owner of the Ongoing Cases folder For Outlook 2003, 2007: Step cannot be 1. Right-click Ongoing Cases/Resolved Cases folder > Properties > Forms tab > Manage Step 2. In the Forms Manager dialog, click 'Clear Cache' button. Restart Outlook. For Outlook 2010: Step 1. Go to Backstage view > Options > Advanced > Custom Forms... button Step 2. In the Custom Forms options, Click 'Manage Forms...' button Step 3. In the the custom form Forms Manager, Click 'Set...' button on the extreme right Step 4. In the Set Library To dialog, choose 'Folder Forms Library' option, and navigate through the folders and specify the 'Ongoing Cases' or 'Resolved Cases' sub-folder. And Click OK. Step 5. In the Forms Manager dialog, now you will see the 'AMTSupportCasePersonal' (in case of Ongoing Cases subfolder) or 'AMTSupportCasePersonal.Closed' (in the case of Resolved Cases subfolder) in the box. Now click 'Clear Cache' button. Restart Outlook. If the above steps do not work,you can also manually delete the contents of the following folder to clear the form cache of Outlook: * Windows XP C:\Documents and Settings\%USERNAME%\Local Settings\Application Data\Microsoft\FORMS * Windows Vista and Windows 7 C:\Users\%USERNAME%\AppData\Local\Microsoft\FORMS < Prev Next > Last Updated on Monday, 26 November 2012 09:01 Home Pages KB HomeRecent Published ArticlesBack to AssistMyTeam Home Products Attachment Manager for OutlookDatabase Exporter for OutlookData Sync for Outlook & SharePointDocument Exporter for Internet ExplorerDocument Exporter for OutlookPersonal Helpdesk for OutlookPersonal Helpdesk for Outlook & SharePointPersonal KB for OutlookPersonal KB for Outlook & SharePointPersonal TimeSheet f