Error Outlook Cannot Connect To Your Smtp Server
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Outlook Cannot Connect To Outgoing Smtp Server 2007
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Outlook Cannot Connect To Outgoing Smtp Server 2010
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Cannot Connect To Smt
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Outgoing server wont connect using Outlook 2013 Luce284 Posted on May 7, 2015 11:16 AM Hi Using: Windows 8.1, Outlook 2013, IMAP I've tried every combination of outgoing ports that you suggested and still can't get my rackspace email to send. I keep getting the message: "Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)." The same account works perfectly on an iPhone. Pls Help! Thanks Lucien Reply You have posted to a forum that requires a moderator to approve posts before they are publicly available. Racker RackerAlison Posted on May 7, 2015 1:46 PM Hi Lucien, It sounds like the outgoing ports may be blocked. Can you run this port checker to determine if those ports are open? http://www.rackspace.com/apps/support/portal/3810 Regards,Alison OsterTechnical Community Manager Reply You have posted to a forum that requires a moderator to approve posts before they are publicly available. Luce284 Posted on May 7, 2015 1:50 PM That port checker won't run on Chrome or Internet Explorer... Reply You have posted to a forum that requires a moderator to approve posts before they are publicly available. Racker RackerAlison Posted on May 7, 2015 2:13 PM Let's try this manually then. Can you open up your cmd prompt and run: telnet mx1.emailsrvr.com 25 If that works we'll want to try the other SMTP port: telnet mx1.emailsrvr.com 465 Doing this will let us know if you can connect to the ports from your computer. I found this article on how to run these tests, as well as how to make sure that telnet is installed on your computer. Let me know what are the results you receive. Regards,Alison OsterTechnical Community Manager Reply You have posted to a forum that requires a moderator to approve posts before they are publicly available. Luce284 Posted on May 7, 2015 2:34 PM On port 25 i got: "Could not open connection to the host, on port 25: Connect failed Same thing on 465 Reply You have posted to a forum that requires a moderator to approve posts before they are publicly available. Racker RackerAlison Posted on May 7, 2015 2:41 PM Thank you very much for testing that for me. Since it works on your phone, but is not working on the computer it is sounding like a network or ISP issue. I would suggest contacting your ISP to see if they are blocking the ports. Regards,Alison OsterTechnical Community Manager Reply You have posted to a forum that requires a moderator to approve posts before they are