Comcast Cable Box Error Codes
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online now 1,721,255 discussions Xfinity Help and Support Forums > TV > X1 > Error comcast dvr error codes code RDK-03004 Back to Top Error code RDK-03004 SOLVED Share Options Subscribe to RSS Feed Mark Topic as New Mark Topic as comcast cable box error codes d1 Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page Go to Solution « Previous 1 2 Next » All Forum Topics Previous Topic Next Topic Posted by Crutan2943 05-17-2015 03:40 PM Visitor Member
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Since: 02-03-2014 Posts: 3 Message 1 of 54 (55,674 Views) Error code RDK-03004 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report For the last month about once a week my main X1 DVR box stops receiving its signal and gives me an error code RDK-03004. I've had this same box for about 18 months and had this issue once or twice prior to this last month. My
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secondary box gives me TV and purchased movies, but obviously, no recordings. I've called customer service each time and we've run through the reboot protocol and signal resending. The previous Ike's, the box comes online anywhere between 8 and 24 hours later. The second call resulted in a service call being scheduled, but because a tech couldn't come for almost a week, the box reset and the call was canceled. The most recent call resulted in being told to take the box to a service center to be exchanged. Does this sound like the box, or an issue with the signal coming into the house and to the box? With the secondary box working I'm a little confused. Solved! Go to solution 0 Kudos Reply 53 REPLIES Posted by RickGr4 05-17-2015 03:46 PM Silver Problem Solver View All Member Since: 10-10-2013 Posts: 10,847 Message 2 of 54 (55,671 Views) Re: Error code RDK-03004 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report RDK-03004 is one of the most common X1 error codes. It means that particular X1 box has a poor to unusable connection to the Comcast network. Triple check your connections. Remove any unused splitters.Unless you are very fluent in troubleshooting AV gear, I suspect you need to call Comcast
codes Updated 7/20/2016 2:51:02 PM by Comcast Expert Email Close Email this A link to "Comcast Business TV error codes" will be sent via email. Recipient's name: xfinity.com/errors for assistance Recipient's email address: Your name: Your email address: Send me a copy
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Type the RED Moving Letters View Help Information http //xfinity.com/errors for assistance Moving Letters: or Cancel We hate spam. The information you've entered will not be shared or sold. Email sent Your link to 'Comcast Business TV error codes' has been http://forums.xfinity.com/t5/X1/Error-code-RDK-03004/td-p/2527514 sent! Introduction Learn how to resolve common errors with your TV box and the on-screen programming guide. Select the error or the error code from the list below and follow the suggested troubleshooting steps to resolve your issue. If after trying the suggested remedy the error still exists, contact Customer Support at 1-800-391-3000.
Cisco-Scientific Atlanta TV Box Error Codes / Diagnostics Error Code Description / http://businesshelp.comcast.com/help-and-support/tv/error-code-matrix-tv/ Resolution Four dashes (- - - -) Resolution: The cable service may be disconnected. Contact customer support at 1-800-391-3000 for assistance. -no- Resolution: Powercycle/reboot the TV box by unplugging the power cord, plugging it back in, and then powering on the device after the time displays on the LCD (if the box has an LCD display); it may take 15-30 seconds for the box to come up, digital services may take longer to populate than standard channels, and the guide may take 15-45 minutes to repopulate. ~ (wave) Resolution: Wait approximately 60 seconds for the wave to disappear and the TV box to display the next message in the normal reboot process. 0576 Resolution: Reboot the TV box by turning it off, unplugging the power cord, plugging it back in and powering it on after the time displays on the LCD screen. The TV box should restart the download. Wait for the time or channel to display on the front panel of the TV box. 0867 Resolution: The TV box failed to download an update. Reboot the TV box by powering it off, unplugging the power cord, plugging it back in and powering it on after theIP isWhoisCalculatorTool PointsNewsNews tip?ForumsAll ForumsHot TopicsGalleryInfoHardwareAll FAQsSite FAQDSL FAQCable TechAboutcontactabout uscommunityISP FAQAdd ISPISP Ind. ForumsJoin Search similar:[VOD] error message cl-0x000f mogscna24 meg tier on iNID?[X1-X2] X1 Freezing and ErrorFiOS Mobile app - Listings not working on mobile data![X1-X2] http://www.dslreports.com/forum/r29416528-X1-X2-Intermittent-Freezing-and-Error-Code Moving to a Comcast-only area... Forums → US ISPs cable → https://www.youtube.com/watch?v=5nB7CQeheHA Comcast XFINITY TV → [X1-X2] Intermittent Freezing and Error Code uniqs14565 Share « [Install] Installer refused to do complete install? • [Comcast Equip] On Demand problem » jm101join:2011-07-17Oakland, CA·Xfinity·T-Mobile USTechnicolor TC8305CUbiquiti EdgeRouter X SFPUbiquiti UniFi AP jm101 Member 2014-Jul-25 8:49 pm [X1-X2] Intermittent error codes Freezing and Error CodeHello all:Today I was looking through On Demand listings when the standard X1 box all of a sudden froze. After about 30 seconds or so it closed out of the On Demand listings but when I went to press something I got error code RDK-03003. I unplugged and replugged the X1, cable box error it loaded up, then the same thing happened like minutes later. I called Comcast and the rep re-synced it but the same thing happened again after I got off of the phone. 10 minutes or so later it all of a sudden works again. Does this sound like an intermittent outage? · actions · 2014-Jul-25 8:49 pm · telcodadMVMjoin:2011-09-16Lincroft, NJkudos:20 telcodad MVM 2014-Jul-25 9:29 pm Yes, that code appears to indicate that the X1 box is experiencing a signal quality issue:From:Troubleshooting Common X1 Platform from XFINITY Error Codes»customer.comcast.com/hel ··· r-codes/quote:Error Codes: RDK-03001 RDK-03002 RDK-03003 RDK-03004 RDK-03005 RDK-03006 RDK-03007 RDK-03008Cause and Troubleshooting StepsThese error codes are caused by the Player not being able to connect to the XFINITY TV service during startup.Please try the following troubleshooting steps to resolve the issue:1. Ensure cable connections are tightly secured.2. Unplug Player from electrical outlet.3. Wait 10 seconds, then plug back in to restart. · actions · 2014-Jul-25 9:29 pm · jm101join:2011-07-17Oakland, CA·Xfinity·T-Mobile USTechnicolor T
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