Error Converting Attachment To Fax Format
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HELP Contact Support Ask Question Support Plans RESOURCES System Requirements Software Updates Document Library FEEDBACK Service Feedback Support Escalation Document Conversion Errors - Causes and Solutions Edit 10 … 1 Tags faq Notify RSS xmediusfax error codes Backlinks Source Print Export (PDF) Table of ContentsWhat is Preconversion? Common Conversion Helper Applications Troubleshooting
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Preconversion Errors (Error Code 4134) 0. Determine File Types Submitted 1. Look Up File Association 2. Call Application's "printto" If Manual Testing Doesn't Reveal the Problem Common Gotchas, Caveats and Errors Adobe Acrobat: Microsoft Word: WordPerfect: Microsoft Word Viewer / Excel Viewer: What is Preconversion? "Preconversion" or document conversion is the process by which the fax server takes your cover page plus any attachments and converts them into a faxable image format. In order to provide this functionality, NET SatisFAXtion requires the cooperation of the application that created that file. IMPORTANT:Always remember to test cover page (RTF) files as well. When sending a fax that includes a cover page, this document must undergo preconversion as well. Even if the attachments you are submitting are working, the cover page might still fail, causing the whole fax to be returned with a "preconversion failure." Cover pages (RTFs) are handled by Microsoft Word (if installed) or Wordpad. Common Conversion Helper Applications The NET SatisFAXtion server relies on each application to convert its own file types. The following is a basic list of commonly sent file types, and the application needed to convert each one. Make sure that all the applications are installed and functioning properly for all the file formats you need the server to convert. Type Application TIFF NET SatisFAXtion's native format; no preconversion necessary. RTF Wordpad or Microsoft Word PDF Adobe Acrobat Reader DOC Microsoft Word XLS Microsoft Excel JPEG Internet Explorer* HOW TO - Send .JPG images as Fax attachments GIF Internet Explorer* HTML Internet Explorer These file types need manual configuration to function properly. Refer to the indicated KB article. Other applications will work, provided they support the "printto" action. See below for more information about the "printto" action. Troubleshooting Preconversion Errors (Error Code 4134) For Version 8.5.4716.620, or 8.6x, see the following list of enhanced error codes Error Codes for 8.5.4716.620, or newer The following graphic gives a conceptual overview of the preconversion process. This document will describe each step in the preconversion process, how to test each ste
Convert XPS to Powerpoint How to Make a PowerPoint Static Instead of Animated How to Open a WPS on a Mac Share on Facebook The RightFax system allows your company to send faxes directly from a variety of types of computer files. When it works correctly, RightFax will automatically convert your files into the correct format, but a few problems can cause it to display an error while attempting to convert the fax body or cover sheet. Make sure your fax server has the necessary software installed and that it is set up correctly. Conversion Error in http://kb.faxback.com/Document+Conversion+Errors+-+Causes+and+Solutions Panagon Print You may encounter a conversion error while trying to use IBM's Panagon Print in conjunction with RightFax, if you do not have your options set correctly. Within Panagon Print, open the RightFax configuration and disable "Send Exitserver command." Under the Font Options section, change "Automatically Download" to "Beginning of Each Job." Outdated RightFax Software Old versions of RightFax do not support recently-developed file types. For example, the ability http://yourbusiness.azcentral.com/problems-converting-fax-body-cover-sheet-rightfax-29392.html to convert and send DOCX, XLSX and PPTX files created by 2007 and later versions of Office was added in RightFax 9.3 Feature Pack 2. Attempting to send an unsupported file type will cause a conversion error. RightFax updates also add support for newer operating systems. Missing Conversion Modules RightFax relies on optional conversion modules to use some types of files. For example, if you want to send a cover sheet saved as a PDF file, your RightFax server must have the RightFax PDF Converter Module. Similarly, if the server does not have the necessary program to open a file, you won't be able to convert it even if RightFax supports it. For example, if your server has Word 2003, you can't convert a DOCX file, even if your RightFax software is up to date. Working Around Conversion Errors Updating the RightFax software, adding new modules and installing necessary software on your fax server will solve most conversion issues, but you can also work around them if necessary. For example, if you need to fax a DOCX file, but RightFax fails to convert it for any of the above potential reasons, you can open it in Word on your computer and re-save it using the "Word 97-2003
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