Paypal Website Payment Pro Error Codes
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Adaptive Payments Payouts Payouts Mass Pay Authentication & Security Vault Log In with PayPal Adaptive Accounts Permissions APIs avs code n REST APIs API Overview Authentication and Headers API Reference REST paypal error codes SDKs REST SDKs Quickstart NVP / SOAP API reference Support Enter search term Dashboard Dashboard paypal developer My Apps & Credentials My Account Sandbox Accounts Notifications Transactions IPN Simulator Webhooks Simulator Webhooks Events Live Transactions Webhooks Events Log In ← Back to APIsError paypal support CodesGeneral ErrorsAddressVerify ErrorsBilling Agreements ErrorsSetCustomerBillingAgreement ErrorsGetBillingAgreementCustomerDetails ErrorsCreateBillingAgreement ErrorsBAUpdate ErrorsDirect Payments ErrorsDoDirectPayment ErrorsDoDirectPayment Processor Response CodesDoReferenceTransaction ErrorsExpress Checkout ErrorsSetExpressCheckout ErrorsGetExpressCheckoutDetails ErrorsDoExpressCheckoutPayment ErrorsAuthorization & Capture ErrorsManagePendingTransactionStatus ErrorsMass Payments ErrorsMassPay ErrorsMassPay Failed Transactions IPN Reason CodesRecurring Payments ErrorsRefunds ErrorsRefundTransaction ErrorsDoNonReferencedCredit ErrorsRefund ErrorsTransactionSearch ErrorsUniversal Air Travel Plans ErrorsDoUATPAuthorization ErrorsDoUATPExpressCheckoutPayment ErrorsValidation Errors API error codes A PayPal
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API operation can return multiple error and warning codes. Error category Error codes General errors 10002 to 10101 AddressVerify errors 10004 to 10014 Billing Agreement errors 10004 to 13200 Direct Payments errors (Website Payments Pro) 10001 to 15012 DoReferenceTransaction errors 10001 to 18014 Express Checkout errors 10001 to 19065 ManagePendingTransactionStatus errors 10014 to 11614 Mass Payments errors 10001 to 10327 Recurring Payments errors 10001 to 15004 Refund errors 10001 to 15011 500000 to 589061 TransactionSearch errors 10001 to 11002 Universal Air Travel Plan (UATP) errors 10001 to 15010 Validation errors 81000 to 99998 Documentation Make First REST Call REST API Reference NVP / SOAP API Reference Alphabetical Directory Dashboard My Apps My Account Sandbox Accounts Sandbox Transactions Live Transactions Support FAQ Stack Overflow PayPal Technical Support PayPal Support Resources PayPal on GitHub Developer Blog Demo Portal Partners Our Family PayPal Braintree Venmo Paydiant Xoom Privacy Legal Contact Copyright 1999-2016 PayPal. All rights reserved.
Adaptive Payments Payouts Payouts Mass Pay Authentication & Security Vault Log In with PayPal Adaptive Accounts Permissions APIs REST APIs API Overview Authentication and Headers API Reference REST SDKs REST SDKs Quickstart NVP / SOAP API reference Support Enter search term Dashboard Dashboard My Apps & Credentials My Account Sandbox Accounts Notifications Transactions IPN Simulator Webhooks Simulator Webhooks Events Live Transactions Webhooks Events Log In REST APIsOverviewAuthentication & HeadersErrors API ReferenceRelease NotesSDKsSDKs QuickstartNVP / SOAP APIsCredentialsEndpointsCurrency CodesCountry CodesState & Province CodesLocale CodesResponse CodesError CodesSDKs API ReferenceRelease NotesAPI BasicsFirst REST CallNVP / SOAP Apps 101SDK IndexNotificationsSandboxGo Live AVS, CVV2 https://developer.paypal.com/docs/classic/api/errors/ and payment advice response codes AVS response codes CVV2 response codes Payment advice codes for declined payments AVS response codes AVS response codes for Visa, MasterCard, Discover, and American Express Note: Merchants using Website Payments Pro for an American Express payment receive a different set of AVS response codes. AVS code Meaning Matched details A Address Address only (no ZIP code) B International "A" Address only https://developer.paypal.com/docs/classic/api/AVSResponseCodes/ (no ZIP code) C International "N" None Note: The transaction is declined. D International "X" Address and Postal Code E Not allowed for MOTO (Internet/Phone) transactions Not applicable Note: The transaction is declined. F UK-specific "X" Address and Postal Code G Global Unavailable Not applicable I International Unavailable Not applicable M Address Address and Postal Code N No None Note: The transaction is declined. P Postal (International "Z") Postal Code only (no Address) R Retry Not applicable S Service not Supported Not applicable U Unavailable Not applicable W Whole ZIP Nine-digit ZIP code (no Address) X Exact match Address and nine-digit ZIP code Y Yes Address and five-digit ZIP Z ZIP Five-digit ZIP code (no Address) All others Error Not applicable AVS response codes for Maestro AVS code Meaning Matched details 0 All the address information matched. All information matched 1 None of the address information matched. None Note: The transaction is declined. 2 Part of the address information matched. Partial 3 The merchant did not provide AVS information. Not processed. Not applicable 4 U Note: Either a number or a letter is returned. Address not checked, or acquirer had no response. Service not available. Not appl
design Web Apps Modules Menus Secure zones Photo galleries CRM e-Commerce Products Catalogs Discount codes Gift vouchers Affiliate programs http://docs.businesscatalyst.com/user-manual/e-Commerce/payment-gateways/troubleshooting-paypal-website-pro Payment gateways Taxes Shipping Shopping cart & checkout Orders and Invoices Events Email marketing Email Site settings Modules & Tags reference Troubleshooting PayPal Website Pro Updated on 20-October-2016 at 10:16 AM Gateway Response: (10501) This message is being given to the system by the gateway, and typically occurs when the credentials being entered into error codes the system are incorrect. The error #10002, means two things according to PayPal: a) Authentication/Authorization Failed:: Username/Password is incorrect This error can be caused by an incorrect API username, an incorrect API password, or an invalid API signature. Make sure that all three of these values are correct. For your security, PayPal does paypal website payment not report exactly which of these three values might be in error. , or b) Authentication/Authorization Failed :: You do not have permission to make this API call We suggest you verify if the gateway is properly set ? and if so, PayPal should be contacted to confirm why this error is being generated. According to the paypal documentation, this error 10501 relates to a billing agreement in paypal account settings Paypal account should be checked to ensure if has been correctly setup. Gateway Response: (10561) When using PayPal Website Payments Pro to collect payments, the billing address system fields are a mandatory option. You will need to add Billing details field , from your Form Builder to the Online Purchase Form Gateway Response: (15005) According to PayPal Documentation 15005: This transaction cannot be processed. Please enter a valid credit card number and type. - The transaction was declined by the issuing bank, not PayPal. The merchant should