Error Getting Information About The Vault Directory Database
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet Event 13360 Installation of Enterprise Vault fails at the directory database Article:000031780 Publish: Article URL:http://www.veritas.com/docs/000031780 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Unable to create the Enterprise Vault (EV) Directory database on SQL Server during installation of Enterprise Vault for Microsoft Exchange. Error Message Event ID: 13360Category: Directory ServiceDescription:An error was detected while accessing the Vault Database (Internal reference: .\ADODataAccess.cpp (CADODataAccess::ExecuteSQLCommand)Description: The CREATE DATABASE statement failed. The primary file must be at least (*)MB to accommodate a copy of the model database (this may vary dependant upon the environment).V-437-13360 Event ID: 13337Category: Directory ServiceDescription: Unable to create Database EnterpriseVaultDirectory on SQL Server
Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Information Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Blogs Groups Vision 2016 Sign In CommunityCategoryBoardResourcesUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for Search instead for Do you mean VOX https://www.veritas.com/support/en_US/article.TECH48229 : Information Governance : Enterprise Vault : Failed to Connect to Database Issue VOX : Information Governance : Enterprise Vault : Failed to Connect to Database Issue Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly https://vox.veritas.com/t5/Enterprise-Vault/Failed-to-Connect-to-Database-Issue/td-p/108173 Page Failed to Connect to Database Issue Andrew_Tankersl Level 6 11-30-2006 02:59 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content I am receiving the following error when trying to access EV;Failed to connect to the 'Vault Directory Database'In the event viewer I have hundreds of the following events;Event Type:ErrorEvent Source:Enterprise Vault Event Categoryirectory Service Event ID:13360Date:11/30/2006Time:2:50:51 PMUser:N/AComputer:RESKVS01Description:An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: .\ADODataAccess.cpp (CADODataAccess::ExecuteSQLCommand) built Jul 25 17:21:03 2006): Description: Class not registered SQL Command: if exists(SELECT * FROM ExtendedSetting) and not exists(SELECT * FROM ExtendedSetting WHERE settingTypeId = '78') select 1 as else select 0 as Additional Microsoft supplied information: Source: Provider Number: 0x80040154 SQL State: Native Error: -2147221164 HRESULT0x80040154 And; Event Type:ErrorEvent Source:Enterprise Vault Event Categoryirectory Service Event ID:8391Date:11/30/2006Time:2:58:47 PMUser:N/AComputer:RESKVS01Description:The EnterpriseVault.DirectoryService object reported an error. Class n
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer https://www.veritas.com/support/en_US/article.HOWTO83999 Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français http://systemmanager.ru/ev_help.en/extfile/installing_and_configuring/ic_141.htm Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet Enterprise Vault Event 13360 Errors - Troubleshooting Digest Article:000070817 Publish: Article URL:http://www.veritas.com/docs/000070817 Support error getting / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article error getting information Manage your Subscriptions Description Information on resolving the most common problems related to Enterprise Vault (EV) Event ID 13360 / V-437-13360. Event 13360 can occur in EV for numerous reasons with many accompanying event IDs. It relates to a failed function or argument being run against the database. Use the infomation in the below tables to interpret the error message and diagnose the potential solution Sample EventExampleDescriptionEvent ID13360Relates to the Symantec Enterprise Vault Error message number.CategoryStorage ManagementIdentifies the EV process that generated the error.DescriptionAn error was detected while accessing the Vault Database 'EVDATABASE'References the SQL database that experienced the fault.DescriptionThe user does not have permission to perform this action.References the fundamental exception that occurred at the time of execution.SQL Commandusps_GetTransactionLogSizeIllustrates the command or stored procedure that generated the message.HRESULT0x80040e14Generic hexadecimal representation of the error. This will categorize the type of error message that was genera
Cluster Server or Microsoft Server Cluster environment, see instead the appropriate clustering section in this manual. You may be starting the configuration wizard after restarting your computer or after completing the Installation Program. Follow the instructions below to run the configuration wizard on the first Enterprise Vault server in your site. When you are using the configuration wizard to configure Enterprise Vault on subsequent computers, refer to the online Help if you are unsure about how to proceed. If during the running of the configuration wizard you receive an error related to the configuring of the Enterprise Vault Monitoring database, complete the configuration wizard and then refer to the troubleshooting information for the Monitoring database. To run the Enterprise Vault configuration wizard Click Start > Programs > Enterprise Vault > Enterprise Vault Configuration. The Configuration wizard starts. The first screen asks whether you want to create a new Enterprise Vault Directory database. Click Yes and then Next. The wizard asks you to select the language you want Enterprise Vault to use when populating the default settings in the Administration Console. Select the required language and then Next. The wizard asks for details of an account for Enterprise Vault services to use. Enter the details of the Vault Service account that you created earlier. You must use the format domain_name\username when you specify the account. Alternatively, browse for the Vault Service account. Enter the password for the Vault Service account and confirm it. Click Next. A warning message is displayed if the account you are using does not have sufficient privileges to validate the password to the Vault Service account. Click Yes to continue. A message tells you that the Vault Service account has been added to the local Administrators group. Click OK to close the message. A second message notifies you that the account will be given the advanced user rights, Log On As a Service and Act as Part of the Operating System, Debug programs, and Replace a process-level token. Click OK to close the message. The configuration wizard creates the Directory service and then the next screen asks for the location of the SQL Server that you want to use for the Directory database. Enter the location of the SQL Server that you want to use. Alternatively, click Browse to browse for the SQL Server. You can specify a SQL Server instance if required. Click Next. The wizard shows the default locations for the Directory database files and transaction log. Change the locations if