Error Loading C Docume 1 Protect Dll
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you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members. Protect.dll Remnants Discussion in 'Virus & Other Malware Removal' started by mzpoizn, Sep 29, 2009. Thread Status: Not open for further replies. Advertisement mzpoizn Thread Starter Joined: Sep 29, 2009 Messages: 1 We have http://www.bleepingcomputer.com/forums/t/286647/error-loading-cdocume1locals1ntuserdll-please-help/ a server that is used specifically for connecting remote offices to our main office through Terminal Server. Somehow, this server became infected with a virus. According to a McAfee virus scan, the virus was a Generic.dx!fhi and it was located in C:\Windows\System32\autochk.dll. I ran MalwareBytes Anti Malware https://forums.techguy.org/threads/protect-dll-remnants.864768/ to remove the virus. It seems to have removed the virus, as the pop-ups have stopped. However, each user that logs in receives a rundll error message screen that says, "Error Loading C:\DOCUME~1\username\protect.dll. The specified module could not be found." They are able to cancel out of this error screen and work, but I know this is a remnant of the virus. Could you please review my HijackThis log to let me know how to remove these files once and for all? Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:32:16 PM, on 9/29/2009 Platform: Windows 2003 SP2 (WinNT 5.02.3790) MSIE: Internet Explorer v7.00 (7.00.6000.16705) Boot mode: Normal Running processes: C:\Documents and Settings\Administrator\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe C:\Compaq\vcagent\vcagent.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Network Associates\Common Framework\FrameworkService.exe C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\ProPatches\Scheduler\stAgent.exe C:\WINDOWS
Home Forums Blogs Search HelpWelcome Message FAQs Search Tips Participation Guidelines Terms and Conditions All Community All Community Forums https://community.norton.com/en/forums/dll-errors-after-loading-norton-internet-security-2009 Ideas Blogs Advanced Log in Sign up English简体中文 Français Deutsch 日本語 Português Español Home ForumsBlogs Ideas Norton ProductsCommunity Malware Discussion Norton Mobile Products Norton Public Beta Off-Topic Discussion Norton Internet Security | Norton 360 | Norton AntiVirusAnnouncements Norton Security Backup Norton Toolbar / Norton Identity Safe Norton Ghost Norton error loading for Mac Norton Family Other Norton Products PCTools Forum Feedback Product Suggestions Not what you are looking for? Ask the experts! This forum thread needs a solution. dmhdavis Newbie1 Reg: 01-Jun-2009 Posts: 4 Solutions: 0 Kudos: 0 Kudos0 Dll errors after loading Norton Internet Security 2009 Posted: 01-Jun-2009 | error loading c 1:32PM • 5 Replies • Permalink How do I correct the errors listed below: error loading c:\docume-1\network-1\protect dll error loading c:\docume-1\owner\locals-1\temp\_A00F2C7597.exe.dat error loading c:\docume-1\owner\locals-1\temp\_A00F2E4C7A.exe.dat Also, I keep getting a message from Norton Internet Security telling me that I must keep restarting. Thanks, Denise Davis [edit: Please do not post email addresses per the Participation Guidelines and Terms of Service.] Message Edited by shannons on 06-01-2009 03:46 PM Me Too0 Last Comment Replies dmhdavis Newbie1 Reg: 01-Jun-2009 Posts: 4 Solutions: 0 Kudos: 0 Kudos0 Re: Dll errors after loading Norton Internet Security 2009 Posted: 01-Jun-2009 | 1:32PM • Permalink How do I correct the errors listed below: error loading c:\docume-1\network-1\protect dll error loading c:\docume-1\owner\locals-1\temp\_A00F2C7597.exe.dat error loading c:\docume-1\owner\locals-1\temp\_A00F2E4C7A.exe.dat Also, I keep getting a message from Norton Internet Security telling me that I must keep restarting. Thanks, Denise Davis [edit: Please do not post email addresses per