Error Loading The Ssl Libraries
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opening files ★★★★★★★★★★★★★★★ Warren_R_MsftApril 20, 20159 0 0 0 Overview: (Updated as of 4/20/2016) Microsoft Office 2013 applications give error when opening a file from a SSLwebsite or SSL SharePoint server. Error: "Certificate error: The Application Experienced an Internal Error Loading the application experienced an internal error loading the ssl libraries excel the SSL Libraries" Issue: There are actuallyfour different aspects to this issue, out
The Application Experienced An Internal Error Loading The Ssl Libraries Outlook 2010
of the box Office 2013 only supports the default SSLsettings for whatever OS Office is running on. So for Windows 7 the application experienced an internal error loading the ssl libraries 2013 Office 2013requires TLS 1.0 or SSL3 to be supported on the server. Windows 8.1 and Office 2013 SSL3, TLS 1.0, TLS 1.1 and TLS 1.2 are supported but the RC4 cipher suite is not the application experienced an internal error loading the ssl libraries outlook 2007 supported. So some users will see this error because they are on Windows 8.1 and their servers hosting the SSL site do not support the newer protocols and some users will get this error because the servers only support newer protocols and the client is Windows 7 which only supports SSL3 and TLS 1.0 by default. Also Office 2013 attempted to work around this limitation by overriding the network
The Application Experienced An Internal Error Loading The Ssl Libraries Onenote
API defaults and this patch was released in September 2015 for Office 2013, this patched the csi.dll (15.0.4753.1000 or greater). Unfortunately this patch did not fully resolve the issue, there was a neededchange to Windows 7, that Windows 7 changewill not be coming. For some yet to be identified reason this csi.dll patch can cause this same error message to show, there is a registry key that can be set to change Office to behave like it did prior to version 15.0.4753.1000 of csi.dll. Finally, Windows 8 and Office 2013 have stricter SSL security requirements, they no longer accept theRC4 cipher suite. http://blogs.technet.com/b/srd/archive/2013/11/12/security-advisory-2868725-recommendation-to-disable-rc4.aspx **To be clear Office on Windows 7 does not support servers that only support TLS 1.1 and TLS 1.2, this is known to be a large issue for some customers. Workaround: For issue where Windows 8.1 does not support RC4 cipher suite: The server hosting the SSL siteneeds to support newer ciphers https://support.microsoft.com/en-us/kb/245030 You want to enable the TLS 1.2 support on the server. Snippet from the blog
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view Printable view Export to Adobe Acrobat (PDF) Export to Microsoft Word Email this page Other pagesHome page Dashboard News Recent updates RSS feed builder Index Site map Labels Attachments index People Directory AccountLog in http://kb.mit.edu/confluence/display/istcontrib/Outlook+2016,+2013+and+2010+SSL+Cert+Solution History History Outlook 2016, 2013 and 2010 SSL Cert Solution Scope: For Windows clients using exchange.mit.edu email services who are NOT win.mit.edu domain joined machines. Purpose: This document provides a solution for Outlook 2016, Outlook 2013 and Outlook 2010 and clients that receive an SSL Cert error upon loading a new or existing profile. This error appears as a Security Alert for mit.edu which notes “The error loading application experienced an internal error loading the SSL libraries. This site should not be trusted.” There is no actual problem with the certificate returned. This is an issue with Outlook’s AutoDiscover process. Example: Verbose: This alert is due to a change in Outlook client behavior with Windows 8.x and Outlook 2013 although reports have surfaced from clients running Outlook 2016 and Outlook 2010. In all cases, a error loading the registry fix can be applied which removes the invalid connection attempt that generates this error. The connection attempt is made concurrently with other Exchange AutoDiscover protocol queries and exempting this request does not impact the security or usability of Outlook or the Exchange platform for email. Solution: Warnings This solution describes changes to the Windows Registry.Serious problems might occur if you modify the registry incorrectly. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, view following article in the Microsoft Knowledge Base: 322756 - How to back up and restore the registry in Windows MIT IS&T and Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. These changes may cause problems if you use Exchange at another organization.These Registry changes will work fine for computers reading mail from MIT's Exchange server, but have the potential to cause problems for computers that read mail from other Exchange servers. You may need to revert the changes if a computer leaves MIT or needs to connect to non-MIT E