C Hiberfil Sys Error Opening File Locked 4
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KB2155 |Document ID: 11452|Last Revised: August 9, 2016 Tweet Issue When performing a computer scan, you may occasionally see multiple blue or orange (depending on product version) "error opening" notifications in the Scan log. Figure 1-1 Click the image to view larger in new window Solution Generally, your ESET product is unable to scan files that are displayed as blue or orange entries (depending on product version) in the scan log due to the fact that: The file is password protected (for example, there are multiple user profiles on the computer) The file is a Windows system or program file https://www.cnet.com/forums/discussions/nod32-problem-255924/ The file is currently in use by other programs or background processes Windows uses and locks certain files from startup until shutdown. These files and any others that are running in memory can't be used by or tampered with by other programs, including ESET products or potential malware. ESET does scan these files during startup and again during shutdown to ensure that they are not http://support.eset.com/kb2155/?locale=en_US corrupt. If a locked file contains a threat, it will appear in red text in the scan log-files displayed in blue are noted for informational purposes only and do not pose a threat to your system. Exclude a file or folder from Real-time scanning. Related: Create a Computer scan log and submit it to ESET Customer Care for analysis How do I create a SysInspector log and submit it to ESET Customer Care for analysis? Where can I find log files created by my ESET product? Was this information helpful? Languages This article is available in the following languages: NederlandsDeutschעבריתItalianoSlovenčinaEspañol Tools Printer Friendly Rate this Page Additional Assistance Malware DescriptionsInstallation VideosTools and UtilitiesVirus Removal ServiceSubmit a Case Online Community ESET User Forum Visit us on Facebook Follow us on Twitter ESET KB on YouTube ESET Products and SolutionsSupport Cart United States Select your ESET Knowledgebase language: Čeština Deutsch English (International) English (United States) Español Français Italiano Magyar Nederlands Polski Português Русский Slovensky Türkçe ไทย (Thai) עברית (Hebrew) Or visit the ESET home page. Facebook Twitter YouTube LinkedIn Contact Privacy Legal Information Return Policy Sitemap ESET © 2008–2016 ESET North America. All rights reserved. Tradema
by toodle, Nov 26, 2011. Thread Status: Not open for further replies. toodle Registered Member Joined: Nov 26, 2011 Posts: 12 Location: United States I searched the forum but couldn't http://www.wilderssecurity.com/threads/scanning-in-safe-mode.312917/ find this. I apologize if duplicating a question. I have an HP DV6 laptop Windows 7 64 bit. I am running nod32 5 antivirus. The laptop has started randomly locking up. I've run malwarebytes scan and the nod32 with no virus/trojans showing. I would like to run a scan in safe mode. I see it opens a dos window. I've looked at various posts. Some seem to say that something must be error opening downloaded to run in safe mode. Is this true or do I simply reboot into safe mode then open the nod32.Will the scan run and have information in that window? Also approximately how long will it take the scan to run in safe mode? Thank you for helping. I am a novice and trying to learn as I go. toodle, Nov 26, 2011 #1 siljaline Former Poster Joined: Jun 29, c hiberfil sys 2003 Posts: 6,619 Welcome to Wilders Forums !! The Dos Window is actually your advanced boot options, your Safe Mode scan will depend on how large the file are to be scanned in your scanning targets set-up Thanks. Last edited: Nov 26, 2011 siljaline, Nov 26, 2011 #2 toodle Registered Member Joined: Nov 26, 2011 Posts: 12 Location: United States I can get to safe mode with no problem. After going to safe mode, I click on Nod32, it asks if I want to scan. When I select yes, a dos box opens. There are messages about something not opening then it seems as if it isn't doing anything. Am I simply not allowing enough time for the scan? Regardless of how I run a scan there are numerous "error opening" messages. I ran it in normal mode after booting up and had many "error opening" messages. Is this normal? see below Scan Log Version of virus signature database: 6662 (20111126) Date: 11/26/2011 Time: 5:20:41 PM Scanned disks, folders and files: Operating memory;C:\Boot sector:\Boot sector;F:\Boot sector;C:\:\;F:\ C:\hiberfil.sys - error opening [4] C:\pagefile.sys - error opening [4] C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.log - error opening [4] C:\ProgramData\Microsoft\Search\Data\Applications\Windows\tmp.edb - error opening [4] C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb - error opening [4] C:\ProgramData\Microsoft\Windows Defender\IMpService925A3ACA-C353-458A-AC8D-A7E5EB378092.lock - error opening [4] C:\ProgramData\Microsoft\Windows Defender\Scans\History\CacheManager\MpSfc.bin - error open