Error 3621 Citrix
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Citrix Xenapp Failed To Connect To The Data Store. Odbc Error While Connecting To The Database
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Forums Programs Archived Products (includes End of Life) XenApp 5.0 for Windows Server 2003 / Presentation Server 4.5 IMA Javascript Disabled Detected You currently have javascript disabled. event id 3664 source imaservice Several functions may not work. Please re-enable javascript to access full functionality. Losing connection to Data Store Started by Ricardo Takei , 20 October 2009 - 02:35 PM Login to Reply Page 1 of 2 1 2 23 replies to this topic Ricardo Takei Members #1 Ricardo Takei 20 posts Posted 20 October 2009 ctx128971 - 02:35 PM Hi all,I have a Farm with 19 servers (4 VM´S and 15 fisical Servers). Sporadically the VM´s are losing connection to data store and presenting the following events:Event Type: ErrorEvent Source: IMAServiceEvent Category: NoneEvent ID: 3635Date: 20/10/2009Time: 11:30:47User: N/AComputer: SEC029Description:The server running Citrix Presentation Server failed to connect to the data store. The database is down or there is a network failure. Error: IMA_RESULT_DBCONNECT_FAILURE Indirect: 0 Server: DSN file: C:\Program Files\Citrix\Independent Management Architecture\MF20.dsnEvent Type: ErrorEvent Source: IMAServiceEvent Category: NoneEvent ID: 3621Date: 20/10/2009Time: 11:30:47User: N/AComputer: SEC029Description:The server running Citrix Presentation Server failed to connect to the Data Store. Error - IMA_RESULT_DBCONNECT_FAILURE The database is down or there is a network failure.The configuration of the environment is:XenServer: 5.5 (Only Local Storage Repository)PowerEdge R7104 NetXtreme II BCM5709 Gigabit Ethernet1 Bound - VM network traffic1 Bound - ManagementVirtual MachinesXenApp 4.5 Platinum Hotfix: PSE450W2K3R05Windows 2003 Enterprise x86Data Store DatabaseWindows 2003 Enterprise x86Data Store : SQL 2000 sp4Ricardo TakeiEdited by: Ricardo Takei on 20/10/2009 10:35 1205-2539
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Event Id 3989 Imaservice
here. Or Continue As Guest Which best describes you: IT the citrix independent management architecture service terminated with service-specific error Admin Business User DOWNLOAD Symptoms or Error When restarting the Desktop Delivery Controller 4.0 server,
What Happens If Citrix Datastore Goes Down
the IMA Service fails and logs the following events: eventid 3989: "The Citrix Presentation Server failed to connect to the Data Store. ODBC error https://discussions.citrix.com/topic/253906-losing-connection-to-data-store/ while connecting to the database: 08001 -> [Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied.” eventid 3634: "The server running Citrix Presentation Server failed to connect to the data store. The database is down or there is a network failure. Error: IMA_RESULT_DBCONNECT_FAILURE Indirect: 0 Server: DSN http://support.citrix.com/article/CTX128971 file: D:\Citrix\Independent Management Architecture\MF20.dsn" eventid: 3614: The server running Citrix Presentation Server failed to connect to the Data Store. Error - IMA_RESULT_DBCONNECT_FAILURE The database is down or there is a network failure. Citrix Desktop Delivery Controller Service, Citrix IMA Proxy Service, and Citrix Pool Management Service are also failing to start, as the IMA Service is unresponsive during the startup. Solution Caution! Refer to the Disclaimer at the end of this article before using Registry Editor. To resolve the issue, add network account permission to the following key: HKLM\SOFTWARE\Microsoft\MSSQLServer\Client\SuperSocketNetLib\LastConnect Workaround As a workaround, grant NETWORK Service administrator rights or change the IMA service to run in SYSTEM context. Problem Cause The issue occurs because of security rights. Note: When you create an NT AUTHORITY\Network Service account, which is the security context, the IMA service runs in a member of the local administrator group on the
2015 Languages log in to start download LOGIN Don't have an account? Create one here. Or Continue As Guest Which best describes you: IT http://support.citrix.com/article/CTX105292 Admin Business User DOWNLOAD Information This article contains information on causes and its description for the failing Independent Management Architecture (IMA) service. Causes The following could be some reasons, in addition to others, for the IMA Service to fail to start: IMA Service load time IMA Service subsystem Missing Temp directory Print spooler service ODBC configuration Roaming Profile event id Another server with an identical NetBIOS name on the same network IMA Service Load Time If the Service Control Manager reports that the IMA Service could not be started, but the service eventually starts, then ignore the error message. The Service Control Manager has a timeout of six minutes. The IMA Service can take longer than six error 3621 citrix minutes to start if the load on the database exceeds the capabilities of the database hardware or if the network has high latency. If you sense that the service is hung (stuck in a “starting” state) then you can terminate the ImaSrv.exe process from the Task Manager and restart the Citrix Independent Management Architecture service as a test. IMA Service Subsystem Examine the following Windows Registry setting: x32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\IMA\Runtime\CurrentlyLoadingPlugin x64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\IMA\Runtime\CurrentlyLoadingPlugin If there is no value specified in the CurrentlyLoadingPlugin portion of the preceding Windows Registry entry, either the IMA Service could not connect to the data store or the local host cache is missing or corrupted.If a CurrentlyLoadingPlugin value is specified, the IMA Service made a connection to the data store and the value displayed is the name of the IMA Service subsystem that failed to load. Missing Temp Directory If administrators see an “IMA Service Failed” error message with an error code of 2147483649 when starting the server, the local system account might be missing a Temp directory whic