Dell Server E171f Fatal Error
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Help Expand Search Submit Close Search Login Join Today Products BackProducts Gigs Live Careers Vendor Services Groups Website e171f pcie fatal error on slot 3 . review & clear sel Testing Store Headlines Experts Exchange > Questions > Dell R710 LCD E171F PCIe Fatal Error Want to Advertise Here? Solved Dell R710 LCD E171F PCIe Fatal Error Posted on https://support.software.dell.com/kb/41464 2013-07-22 Operating Systems Server Hardware 2 Verified Solutions 8 Comments 13,835 Views Last Modified: 2013-07-24 I have a Dell R710 Server that indicates "E171F PCIe Fatal Error on Bus 0 Device 4 Function 0" flashing across the LCD. How do I determine which expansion card is the issue without powering down the server? I look at Server Manager https://www.experts-exchange.com/questions/28192232/Dell-R710-LCD-E171F-PCIe-Fatal-Error.html which shows 4 PCI slots but also indicates "Not Occupied". Does this mean that the system is reporting on a slot being bad and not necessarily an expansion card? I have not been successful locating a solution that does not require powering the server down. Any assistance would be appreciated. 0 Question by:Adell3920 Facebook Twitter LinkedIn Google LVL 32 Active today Best Solution byPowerEdgeTech It is unlikely you will resolve this without powering down. About the only thing you can do is clear the hardware logs to make the error go away, but if the condition is persistent (and not simply a Go to Solution 7 Comments LVL 34 Overall: Level 34 Server Hardware 4 Operating Systems 1 Message Active 6 days ago Expert Comment by:Michael-Best2013-07-23 See the solutions listed for "E171F" at this link: http://www.manualowl.com/m/Dell/PowerEdge-R710/Manual/189655?page=31 0 Message Author Comment by:Adell39202013-07-23 Hi Michael, According to the instructions, the expansion cards should be reseated; there are no expansion cards installed in this system. Thanks again, Adel 0 LVL 34 Overall: Level 34 Server
to My Manuals! Save this manual to your list of manuals Page 31 highlightsTable 1-1. Code LCD Status Messages https://www.manualowl.com/m/Dell/PowerEdge-R710/Manual/189655?page=31 (continued) Text Cause The system BIOS has reported a PCIe fatal error http://parkyjimbo.blogspot.com/2011/02/dell-poweredge-2950-failure.html on a component that resides in PCI configuration space at bus ##, device ##, function ##. The system BIOS has reported a PCIe fatal error on a component that resides in the specified slot. Corrective Actions Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting fatal error Expansion Cards." E171F PCIe fatal error on Bus ## Device ## Function ## PCIe fatal error on Slot #. Review & clear SEL. Reinstall the expansioncard riser. See "Expansion Cards and ExpansionCard Risers." If the problem persists, the riser card or system board is faulty. See "Getting Help." See "Troubleshooting a Hard Drive." E1810 Hard drive ## The specified hard e171f pcie fatal drive fault. Review has experienced a fault. & clear SEL. E1812 Hard drive ## The specified hard drive Information only. removed. has been removed from the Check drive. system. E1A11 PCI Riser hardware & configuration mismatch. Reconfigure. PCIe risers are not configured correctly. Some invalid configurations prevent the system from powering on. Reinstall the expansioncard riser. See "Expansion Cards and ExpansionCard Risers." If the problem persists, the riser card or system board is faulty. See "Getting Help." Reinstall the missing riser card(s). See "Replacing Expansion-Card Riser 1" and "Replacing Expansion-Card Riser 2." E1A12 PCI Riser not One or both of the PCIe detected. risers are missing. This Check Riser. prevents the system from powering on. About Your System 31 Type your new search above The manual viewer requires the flash plugin to be installed and enabled. To view this page ensure that Adobe Flash Player version 10 or greater is installed. Dell PowerEdge R710 Manual All contents © copyright 2009 - 2016, ManualOwl.com Trademarks and brands are the property of their respective owners. Home | My Manuals | Manual I
Poweredge 2950 Failure Server failure This server failed with the error "E171F PCIE Fatal Err B0 D3 F0" during power up. Upon inspection it was found that the 5/I PCIe SAS Controller card model no UCS-51 had a swollen electrolytic capacitor. This was replaced with one from an old PC motherboard, it had the same value (1500uF) and voltage rating (6.3v). After replacement the server booted and completed all it POST and began booting the OS. The server was soak tested and appeared to be operating fine. Hopefully saved an engineer call-out that probably would cost ~£500. By the way the machine was out of warranty. Below are pictures of the board and the repair. Swollen Capacitor Capacitor Repair Supplemental Info A further 5 Dell servers came up with the same error and these were fixed by replacing the capacitors, bad batch of electrolytics. posted by jimbuzz @ 15:35 27 Comments 27 Comments: At 14 April 2011 at 09:08 , yutaka said... Hello Jim-san.Your blog makes us happy!Same error happened at Power edge 1950.We called DELL to get their support, but TAG Transfer from Sweden to Japan has not been finished yet, so that DELL Japan denied to support us.By good fortune, we got your very helpful information on your blog, so power edge has been recovered.Thanks a lot!!Nishimura from Japan. At 21 April 2011 at 15:44 , jarreau2001 said... I have the same error on my 2950. We've got PERC 6/i. I spent a good while looking for something that looks like what you have pictured above. I found what I think is the controller but there are no capacitors on it. There's a sticker that says E2K-UCP-61-(B). I've inspected it with a magnifying glass and found nothing that looks like a bleeding or swollen capacitor. At 21 April 2011 at 17:34 , jarreau2001 said... For my fix, I reseated every device in the box, then updated BIOS and PERC 6/i firmware. All seems well at this point. At 5 July 2011 at 06:51 , T said... Already lost 15 servers with exact same error and swollen capacitor and 200 more servers to go. It seems I will be an expert in soldering when I am done with all. :-)I just dont understand why all failing