Lotus Notes 7 Error
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launching Notes 6.5.6; quit; end; exit; Notes; client; normally; abnormally; incorrectly; prematurely; shutdown; shut down; nnotesmm.exe; open; memory; launching; launch; attempt; try; error; An error was encountered
Lotus Notes Problems And Solutions
while opening a window; nd8egaupdate; notes8; fix list; APAR LO09093; APAR LO09118 Technote lotus notes error messages (FAQ) Question If you quit or exit Lotus Notes normally, sometimes the nnotesmm.exe or ntaskldr.exe files are left in memory.
Lotus Notes Troubleshooting Pdf
This prevents Notes from launching on the next attempt with the following error message: "An error was encountered while opening a window." This error occurs far more frequently if you quit or exit lotus notes troubleshooting issues Notes prematurely or abnormally. Cause The Notes code is consistently unloading nnotesmm.exe. Ntaskldr.exe should unload as expected although it may stay loaded if Notes has crashed. Answer The issue involving the unloading of nnotesmm.exe was reported to Quality Engineering as SPR# HNAA6E89C5 and was addressed in Notes/Domino 6.5.6. If the ntaskldr.exe is not unloaded as expected, use the operating system's Task Manager to end the process (press lotus notes error codes CTRL+ALT+DEL --> Task Manager --> select ntaskldr.exe --> End Process --> close Task Manager). Fix details: SPR# HNAA6E89C5 Refer to the Upgrade Central site for details on upgrading Notes/Domino. If you haven't yet upgraded and experience this situation, contact Product Support to see if a hotfix is available for your particular configuration. **************************************** NOTE: Occasionally, anti-virus software monitors database access by using NSF_HOOKS or EXT_MGR. Usually, these process are launched as Windows Services so when these processes hold memory, you cannot launch the Notes client even if you log out of your Windows account. You must restart the operating system or service application using the net stop/net start command or services.msc. Background Nnotesmm.exe monitors shared memory usage (the number of OSInitRefCount) so that unaccessed shared memory is not released by the operating system. Premature shutdown sometimes fails to decrease the counter so nnotesmm.exe falls into an infinite loop which causes the error above. Document information More support for: Lotus End of Support Products Lotus Notes Software version: 6.0, 6.5 Operating system(s): Linux, Windows Software edition: All Editions Reference #: 1224056 Modified date: 20 November 2009 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM S
or mail file opening; open; opened; mail file; mailfile; switching; switch; switched; view or folder; view; folder; error; multiple times; Illegal circular USE; DocExpProcessing; private view; private; private folder Technote (FAQ) Question Using Lotus Notes, when opening a mail
Ibm Lotus Notes/domino Has Stopped Working
file or switching to a view or folder, you are receive the following error multiple times: an error has occurred in a lotus notes application "Error: 'Illegal circular USE: DocExpProcessing'" The error may occur at other unexpected times but typically occurs when switching to a private view or
Lotus Notes Troubleshooting Tips
folder. Cause "DocExpProcessing" is a script library in the stock mail template and IBM Mail Template. The design element is still present in the out-of-box mail9.ntf, and should remain in tact, for backward compatibility. This situation occurs because the http://www.ibm.com/support/docview.wss?uid=swg21224056 private view(s) and or folder(s) still have their design based on the Notes/Lotus Domino mail template but the mail file itself has had its design reverted back to a previous mail template OR there are some customized and protected design elements that engage the DocExpProcessing script library. NOTE: The Notes/Domino 6.x mail template design does not contain the DocExpProcessing Script Library. The private folders and views created while using the 7.x or above design cannot locate the http://www-01.ibm.com/support/docview.wss?uid=swg21243687 library and this is why the error occurs. This occurs in the following sequence: 1. The mail file design is based on a Notes/Domino 7.x or above mail template design. 2. The user created views and or folders. 3. The mail file design was reverted to an earlier (Notes/Domino 6.x) mail template using Design Replace or a Convert method which did not convert the private folders. Answer For private folders: Use the "Upgrade Folder Design" agent to set the private folders to the Inbox design: From the mail file, choose Action --> Upgrade Folder Design. You can then select either Automatic or Manual operation. If you select Manual, you must check the folders whose design you want to reset to the design of the Inbox. You must close and reopen the database since the design of the folders cache until you do so. For private views: The "Upgrade Folder Design" action doesn't work for views (refer to Document #1084954, "How does the mail template's new agent upgrade folder designs"). You must either manually copy the actions from another view/folder or use a custom agent with the following function: @UpdateViewDesign("viewname" ; "($Inbox)") Additional Workaround: If upgrading the folder design does not resolve the issue, the user may have a custom and protected design element, in the design of the mail file. To verify, use the "Prohibit Design Element Tool" in the "A
user password; launch; open; Notes; Workstation/Desktop; Install/Load/Run; Issues Running Product; ND6; ND 6; http://www-01.ibm.com/support/docview.wss?uid=swg21098804 desktop5.dsk; cache.dsk; desktop6.ndk; cache.ndk; desktop.dsk Technote (FAQ) Question You start the Notes R5 Client but after entering your password, you receive the following error message: "Invalid or nonexistent document." The Notes Client then closes. Repeated attempts to start the client after deleting the Desktop and the Cache files have the same lotus notes results. Answer One possible cause of this problem is a corrupt Location document in the Personal Address Book. Open the Notes.ini file and find the line starting with: Location= Remove everything after "Location=" , then save the Notes.ini file and restart the Notes Client. If the problem was due to a lotus notes troubleshooting corrupt Location document, the client now will open using the first Location document in the Personal Address Book. If you attempt to switch to the Location document that was originally set in the Notes.ini, the "Invalid or Nonexistent Document" error will again occur. This Location document will need to be restored from a backup or be re-created. It may be necessary to rename the Personal Address Book and create a new one. This may be necessary if the first Location document in the address book is the corrupt one. Historical Number 183741 Product Alias/Synonym Lotus Notes Client Document information More support for: Lotus End of Support Products Lotus Notes Software version: 5.0, 6.0, 6.5 Operating system(s): Windows, iOS Reference #: 1098804 Modified date: 30 November 2005 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM Support 1-800-IBM-7378 (USA) Directory of worldwide contacts Contact Privacy Terms of use Accessibility