Lotus Notes 8.5.3 The Launcher Failed With An Error
the error "The launcher failed with an error. Refer to
installation; install; reinstall; fails; provisionong_rc error; provisioning process failed to launch or was terminated before status could be determined; ascii; characters; windows; folder; path Technote (troubleshooting) Problem When you attempt to reinstall Lotus Notes, the install http://www-01.ibm.com/support/docview.wss?uid=swg21626132 fails with the following error: "Error: File C:\Program Files\Lotus\Notes\framework\.provisioning_rc not found. Provisioning process failed to launch or was terminated before status could be determined". Cause This error can be caused by the use of non-ASCII characters in http://www-01.ibm.com/support/docview.wss?uid=swg21380691 the folder path of the installation or the Windows Login username. Resolving the problem This issue has been reported to Quality Engineering as SPR# LWLW79RA69. As a workaround, follow these steps: 1. Uninstall Notes through Add/remove programs. 2. Backup the registry. 3. Delete the following registry keys: HKEY_LOCAL_MACHINE/Software/Lotus/Notes HKEY_CURRENT_USER/Software/Lotus/Notes 4. Reinstall Notes and run setup. Document information More support for: IBM Notes Install/Setup Software version: 8.0.2, 8.5, 8.5.1, 8.5.2 Operating system(s): Windows Software edition: Standard Reference #: 1380691 Modified date: 26 October 2011 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM Support 1-800-IBM-7378 (USA) Directory of worldwide contacts Contact Privacy Terms of use Accessibility
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Science and then the IT industry. Tuesday, April 21, 2015 IBM Notes 9 Client install fails with "RCP Base plug-in not found"-Help requested I've closed my company Asia/Pacific Computer Services and am getting close to retirement from the IT industry. Having started at IBM Australia in January 1970 I doubt if I'll reach the 50-year mark, but I've had a pretty long innings. I'm still trying to keep my hand in with Notes/Domino. Every month or two over the last half year I've made a number of attempts to install IBM Domino and Notes 9.0 then and more recently the 9.0.1 versions. Note that this is a "virgin" installation, with no baggage left behind from earlier versions of Notes. I reckoned that I had been sitting on Notes/Domino 8.5.3 for far too long, and that I'd have the typical smooth and painless upgrade to the next version. The Domino server installation went swimmingly, no problems whatsoever, However I've never managed to get the Notes Designer/Admin Client to install. It always reaches close to the end, as shown by the progress bar, then complains that the "RCP Base plug-in not found" followed by a roll-back of the installation: Despite all my research (at the IBM Support website and everywhere else I could think of), I've not been able to get an understanding of what has been going wrong and how to overcome the stalemate. I didn't ever experience this problem with Notes 8.5.3. … What on earth is going wrong? Your comments, suggestions and advice would be greatly appreciated (if polite)!. MY ENVIRONMENT: Windows 8.1 64-bit system. I always install Domino and Notes on a non--system drive, let's call it the G: drive, with plenty of free disk space (this helps minimize the space needed for my daily backup of the system drive). Latest version of 32-bit Java installed. Posted by NotesTracker - Tony Austin at 4/21/2015 12:32:00 AM 10 comments: Fredrik NorlingTuesday, April 21, 2015 3:19:00 AMHave you checked this linkhttp://www-01.ibm.com/support/docview.wss?uid=swg21661626ReplyDeleteNotesTracker - Tony AustinTuesday, April 21, 2015 10:46:00 AMYesy, Frederik, I did see that IBM Support article. There certainly is a file named MSVCR71.dll with non-zero file size stored in the C:\Windows\SysWow64 directory on this 64-bit Windows 8.1 system (in my earlier attempts it was Windows 8.0).There are also other instances of files with this name stored in various other directories that were installed with by other software, I wonder if this is a case of "DLL hell" whereby the Notes 9.0.1 installer finds o