Lotus Notes Cannot Save Bitmap To Disk Error
Reply with History to message company signature file; signature file; signature; e-mail; email; messages; contains HTML; html; Forward; Reply with History; error; Cannot save bitmap to disk; rendering; render; render html Technote (troubleshooting) Problem In Lotus Notes, all users use a company signature file in their e-mail that contains HTML. When trying to use Forward or Reply with History to a received message from another internal user, the following error message displays: "Cannot save bitmap to disk". This issue does not occur in Notes 7.0 releases. Cause This situation occurs because a portion of the HTML signature file does not render when using the Forward or Reply with History action. Note, some customers have seen this error when creating a new memo as well. Resolving the problem This issue is fixed in 8.5.1 Fix Pack 2 and 8.5.2. Fix details: SPR# VNTR7UP3CD Refer to the Upgrade Central site for details on upgrading Notes/Domino. Workarounds If you have not yet upgraded, use one of the following workarounds: - When forwarding or doing a Reply With History, go to the Signature file and delete the portion of the HTML in the Signature that is not rendering. - Open the message and from the Actions menu, choose More --> Copy Into New --> Message. Cross reference information Segment Product Component Platform Version Edition Messaging Applications IBM Domino Lotus Domino Server AIX, Linux, Solaris, Windows 8.0 Document information More support for: IBM Notes Mail Software version: 8.0 Operating system(s): Linux, Windows Reference #: 1296788 Modified date: 11 August 2010 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM Support 1-800-IBM-7378 (USA) Directory of worldwide contacts Contact Privacy Terms of use Accessibility
EMAIL Subscribe You can track all active APARs for this component. APAR status Closed as returned (APAR cannot be resolved without additional info from IBM or customer.) Error description With certain emails, when user tries to forward or reply to the message, gets error: "Cannot save bitmap to http://www.ibm.com/support/docview.wss?uid=swg21296788 disk". Happens in 7.0.x and also 8.5.2. (In R7, user also gets "Note item not found" but that does not appear in 8.5.2) Looks related to SPRs: VNTR7UP3CD MLAT68QNAT The first states fixed in 8.5.2 but we can still reproduce it. Example documents will be http://www-01.ibm.com/support/docview.wss?uid=swg1LO60259 attached. Local fix Use "Copy into new mail" feature. Problem summary Problem conclusion Temporary fix Comments This APAR is associated with SPR# JSTN8G4QP5. The record was returned to the person who created it for more information. APAR Information APAR numberLO60259 Reported component nameNOTES CLIENT Reported component ID5724E6255 Reported release703 StatusCLOSED RET PENoPE HIPERNoHIPER Special AttentionNoSpecatt Submitted date2011-04-20 Closed date2011-05-24 Last modified date2011-05-24 APAR is sysrouted FROM one or more of the following: APAR is sysrouted TO one or more of the following: Fix information Applicable component levels Document information More support for: IBM Notes Software version: 7.0.3 Reference #: LO60259 Modified date: 24 May 2011 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM Support 1-800-IBM-7378 (USA) Directory of worldwide contacts Contact Privacy Terms of use Accessibility
for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Ask a Question Ask for Help Receive Real-Time Help Create a Freelance Project Hire for a Full https://www.experts-exchange.com/questions/20959962/Cannot-save-bitmap-to-disk-problem.html Time Job Ways to Get Help Expand Search Submit Close Search Login Join Today Products BackProducts Gigs Live Careers Vendor Services Groups Website Testing Store Headlines Experts Exchange > Questions > "Cannot save bitmap to disk" problem Want to Advertise Here? Solved "Cannot save bitmap to disk" problem Posted on 2004-04-19 Lotus IBM Fonts-Typography 2 Verified Solutions 12 Comments 4,339 Views Last Modified: 2013-12-18 Hi all, lotus notes I have this Lotus Notes Client application to allow user to approve a form raised by staffs. Staff can put a few attachments(not more than 1MB) in the form and submit to Manager. So when the Manager approves the form, the system will generate another form (with the same data, ie. copy all items into another form and save it). Now, one of the managers encountered lotus notes cannot this error --> "Cannot save bitmap to disk" when she approves the form (ie. saving the other form with the same data). The application is in R5.0.12 design, and the server is using R5.0.12, but the manager is using Client R6.0.1. Is that cause the problem? And, I suspect it could be due to the application size too. The current size of the application is 1868MB. Could someone enlighten me on how to resolve this problem? Thanks very much in advance! ~kspuea 0 Question by:kspuea Facebook Twitter LinkedIn Google LVL 31 Best Solution byqwaletee C'mon, an easy google comes up with http://notes.guilford.edu/help/help4.nsf/0/c3ad9900e30f36c4852564d2001d01fa?OpenDocument http://www.csdevelopment.cz/domino/hermes.nsf/0/c1256cc9003ab692c1256a2d007e6730?OpenDocument Go to Solution 12 Comments LVL 19 Overall: Level 19 Lotus IBM 19 Fonts-Typography 1 Message Expert Comment by:madheeswar2004-04-20 Size should not be a problem 0 LVL 19 Overall: Level 19 Lotus IBM 7 Fonts-Typography 2 Message Expert Comment by:RanjeetRain2004-04-20 Does it happen with certain type of attachemnts? Does it happen only with that particular manager or with anyone at random? If only with that manager, can she work with other documents without a hitch? Or in her case it always gets stuck? If this is just one case, it wil