Lotus Notes Error Specified Private Key Does Not Exist
Notes lotus notes; error; Specified private key does not exist; login; client; mail file; public; private; keys; ID file; do not match; certificate; administrator; user Technote (troubleshooting) Problem After entering your password to log into Lotus Notes, you cannot access your mail file and you receive the following error: "Specified private key does not exist". Cause The issue can be caused when the public/private keys of the user's ID file do not match. In one case, a user's ID file was restored following disk corruption. The ID provided had not been updated with a new certificate that was in the user's Person document. Resolving the problem To resolve this issue, recertify the user to provide an updated ID file, following the Domino Administration documentation topic Configuring - Configuring users and servers - Managing users - Recertifying a user ID Document information More support for: IBM Notes Software version: 8.0, 8.5, 9.0 Operating system(s): Windows Reference #: 1407999 Modified date: 15 December 2009 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM Support 1-800-IBM-7378 (USA) Directory of worldwide contacts Contact Privacy Terms of use Accessibility
"Specified Private Key Does Not Exist" Notes; Server; Security; Encryption Technote (FAQ) Question You attempt to read newly-encrypted mail (i.e. with a new key) with an old backup ID file that does not contain the new key, and the following error occurs: "Specified Private Key Does Not Exist." Additionally, if an encrypted message has an attachment and you attempt to open it with an old backup ID, the message above is generated and an empty message with the attachment is displayed. If you then http://www-01.ibm.com/support/docview.wss?uid=swg21407999 try to launch or detach the attachment, the following error occurs: "You Must Supply the Bulk Decryption Key in Order to Extract This File Object (
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