Lotus Notes Replication Error Pop3 Protocol Error Returned
via POP3 POP3; web mail; protocol; replication; ibm; notes; client; live.com; gmail; google mail Technote (troubleshooting) Problem You set up Notes client to connect to a POP3 server such as Live.com. However, when replicating your Live.com web mail to your Notes client for the first time, you are getting an error "POP3 Protocol Error Returned" Cause POP protocol disabled in web mail account Environment Notes 9.0.1 FP4 or above Windows 7 Diagnosing the problem You set up Notes client to connect to a POP3 non-Domino server. To rule out company firewall, you tried to connect from a non-company internet access but still get the error. Furthermore, you also encounter issues when accessing mail from a third-party mail application. Resolving the problem Check your Live.com web mail settings and enable POP3 protocol. This preference vary depending on the web mail provider. Gmail is also known to have such preference. Related information Using IBM Lotus Notes 8.5 without Lotus Domino. Configu Configuring the Lotus Notes 8.5 Client with Google Gmai Document information More support for: IBM Notes Replication Software version: 8.5.1, 8.5.2, 8.5.3, 9.0, 9.0.1 Operating system(s): Windows Software edition: All Editions Reference #: 1986514 Modified date: 03 October 2016 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM Support 1-800-IBM-7378 (USA) Directory of worldwide contacts Contact Privacy Terms of use Accessibility
my old blog that indicated that the Notes 6.52 Client didn't work with Google's GMail POP3 access. I'm happy to say that it works now. Neither the POP3 nor SMTP connections had been working. The debug infromation I had collected indicated that there was a problem with the Google side reading the SMTP AUTH LOGIN data sent by Notes (which I verified was legal, at least according to a Postel's Law interpretation of the relevant RFC)., but it didn't give any clue what the POP3 problem was. I submitted problem reports to both Google and IBM, and -- though it took a http://www-01.ibm.com/support/docview.wss?uid=swg21986514 while -- Google got back to me. They sent me detailed configuration instructions for the POP and SMTP account document in the Notes Address Book. They haven't yet added Notes to their list of supported clients, but perhaps they eventually will, after I let them know that it did indeed work. The key factor in their instructions was setting the SSL protocol version (on the Advanced tab) to "V3.0 with V2.0 http://www.poweroftheschwartz.com/web/blog/poweroftheschwartz.nsf/d6plinks/RSCZ-683MXN handshake". That immediately got the outbound SMTP working. I suspect that Google also changed their code because I doubt that the SSL handshake has anything to do with the SMTP AUTH LOGIN command parsing. The POP3 config info that Google sent also indicated that the protocol version setting should be "V3.0 with V2.0 handshake", but that didn't fix the problem. It got me working on it, however, and I noticed that the default in POP account documents configured with SSL for the Accept SSL site certificates setting on the Advanced tab is "No". Changing that to "Yes" fixed the problem. Interestingly, you can leave that setting at "No" for SMTP and it still works, but POP requires it. So, here's a summary of the working settings for GMail POP3 and SMTP access in Lotus Notes 6.52: POP3 Account document Basics Tab: Account name = whatever; Account server name=pop.gmail.com; Login name=your-account@gmail.com; Protocol=POP; SSL=Enabled; Only from location=whatever Protocol Configuration Tab: Leave mail on server=No (according to Google instructions) Advanced Tab: Port number=995; Accept SSL site certificates=Yes; Accept expired SSL certificate=Yes; Send SSL certificates when asked=No; Verify account server name with remote server's certificate: Disabled; SSL protocol version=Version 3.0 with 2.0 handshake SMTP Account document Basics Tab: Account name = whatever; Account server name=smtp.gmail.com; Login name=your-account
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