Notes 8.5 Process Error
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Lotus Notes Error Messages
Submit content Feedback developerWorks>Lotus>Forums & community>IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler) IBM Lotus lotus notes troubleshooting pdf Notes/Domino 8.5 Forum (includes Lotus Notes Traveler) Sign in to participate Subject: Can't launch notes 8.5.2 Feedback Type: Problem Product Area: Notes Client Technical Area: Crash
Lotus Notes Error Codes
Platform: Windows Release: 8.5.2 Reproducible: -Reproducibility- Hi - I cannot launch Notes 8.5.2 on Windows 7 x64. It was working fine then last week it would no longer launch. Here is the dump from the logs - any help would be appreciated: ERROR (4): can't attach to process [ audiodg: 1304] - (5) lotus notes troubleshooting issues Access is denied. ERROR (4): can't attach to process [ audiodg: 1304] - (5) Access is denied. ERROR (4): can't attach to process [ audiodg: 1304] - (5) Access is denied. Host Name : L09047 User Name : SYSTEM Date : Wed Nov 30 13:12:25 2011 Windows Dir : C:\Windows Arguments : "C:\Notes\nsd.exe" -dumpandkill -termstatus 1 -dlgopts showwait -panicdirect -crashpid 4952 -crashtid 4104 -runtime 300 -ini "C:\Users\emeryl\AppData\Local\Lotus\Notes\Data\notes.ini" -svcreq 128 NSD Version : 8.5.21.0293 (Release 8.5.2FP1) OS Version : Windows/7 6.1 [64-bit] (Build 7601), PlatID=2, Service Pack 1 (2 Processors) Running as 32-bit Windows application on 64-bit Windows Build time : Tue Nov 30 03:20:27 2010 Latest file mod : Thu Oct 21 20:25:17 2010 Notes Version : (32-bit client) ERROR (79): the directory () does not exist - (22) Invalid argument ERROR (44): unable to open file 'C:\Users\emeryl\AppData\Local\Lotus\Notes\Data\formats.ini' - (2) No such file or directory Keyview Version :
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when installing Lotus Notes 8.5.x from a network file share .provisioning_rc; "File not found: C:\Program Files\IBM\Lotus\Notes\framework\.provisioning_rc Provisioning process failed to launch or was stopped http://www.ibm.com/support/docview.wss?uid=swg21497861 before status could be determined"; install; Citrix; setup.exe Technote (troubleshooting) Problem When installing Lotus Notes 8.5.x client, the error "File not found: C:\Program Files\IBM\Lotus\Notes\framework\.provisioning_rc Provisioning process failed to launch or was http://dontpanic82.blogspot.com/2009/01/use-nsd-kill-when-killnotes-doesnt-work.html stopped before status could be determined" occurs. This error only occurs if the install is ran from a command line via setup.exe, and the installation package (including setup.exe) is stored lotus notes on a remote file share. Symptom "File not found: C:\Program Files\IBM\Lotus\Notes\framework\.provisioning_rc Provisioning process failed to launch or was stopped before status could be determined" error when installing Lotus Notes Cause This error occurs because the location of the actual installation package, including setup.exe, is stored on a remote file share or network share. Environment Lotus Notes 8.5.x Win32 Diagnosing the lotus notes troubleshooting problem Steps to Reproduce: Extract the install files for 8.5.2 on a remote file share (i.e. On a drive that is NOT local). In the DOS window, change to the drive letter where the install will run. Example: Z:\ is a remote share Run the following command from the Z:\> prompt: setup.exe /s /v"SETMULTIUSER=1 CITRIX=1" Note: CITRIX=1 is not a requirement to reproduce RESULT: The error "File not found: C:\Program Files\IBM\Lotus\Notes\framework\.provisioning_rc Provisioning process failed to launch or was stopped before status could be determined." This issue is often seen in Citrix environments, but is not limited to Citrix environments. This can be reproduced with any type of installation. Resolving the problem This problem has been reported to Quality Engineering in SPR TMDS8BAV98 , and is currently under investigation. To workaround this issue, move the installation package (or files) locally, and run the install from the command line using a local drive. Related information Steps for installing Lotus Notes 8.0.x and 8.5 (only) o Basic Steps to Install Lotus Notes 8.5.1 or 8.5.2 Multi Document information More support for: IBM Not
work Today, I got a "Shared memory error" after the Notes client crashed.KillNotes didn't clean all the processes. This resulted in not being able to start Notes again. I did a little search, and found the solution.I created a small bat-file that executes the NSD-command. If you want to use it, you probably have to change the line that has the path to Notes, "cd \Program Files\lotus\notes\" to fit your environment. Posted by Tommy Valand at 1:43 PM Labels: Lotus Notes, random tip 13 comments: Sodibba said... Yours should work find. I used this instead. For the Beta the nsd -kill didn't remove everything. ----@echo offtaskkill /F /FI "IMAGENAME eq nsd.exe"taskkill /F /FI "IMAGENAME eq notes2.exe"taskkill /F /FI "IMAGENAME eq nlnotes.exe"taskkill /F /FI "IMAGENAME eq notes.exe"taskkill /F /FI "IMAGENAME eq ntaskldr.EXE"---- January 8, 2009 at 4:16:00 PM GMT+1 BigBearFreddy said... I created a desktop icon that runs: C:\Lotus\Notes\nsd.exe -killstart in:C:\Lotus\notes\dataConfigure a nice icon and you're done... January 8, 2009 at 5:28:00 PM GMT+1 Tommy Valand said... @BigBearFreddy: Shortcuts are too 21st century for me.. I live in the .com and .bat world.. :)Yours is easily a more esthetically pleasing solution (depending on the icon you choose). January 8, 2009 at 5:58:00 PM GMT+1 BigBearFreddy said... @Tommy: Your're quite right, but there are moments that a shortcut is very easy... Specially when Notes crashes 3 times in a row.And, more importantly: no end-user understands .bat. Which is a good thing, they would just make a mess of it... January 8, 2009 at 8:23:00 PM GMT+1 MIOPIASCOPIA said... I usually use the ZapNotes software which is available from the Sandbox for this purpose. January 9, 2009 at 10:11:00 AM GMT+1 inajeep said... Interesting, I switched to killnotes.exe since the nsd -kill never worked well for me. I had used zapnotes before which worked well too. April 7, 2009 at 7:59:00 PM GMT+1 Tommy Valand said... The great/dangerous thing about "nsd -kill" vs killnotes is that the nsd-method tries to "kill" all Notes/Domino tasks whereas killnotes closes only the client tasks.A certain plugin (won't name names) locks the HTTP-task so that you can't kill it using