Notes Error The Server Is Not Responding
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category IBM iNotes 9.0 Social Edition - Administering IBM iNotes 9.0 Social Edition - Using IBM Notes 9.0 Social Edition IBM Notes Traveler 9.0 - Administering remote system no longer responding lotus notes 9 IBM Notes Traveler 9.0 - Using Lotus Notes 8.5.3 Documentation Lotus Notes
Lotus Notes The Server Is Not Responding The Server May Be Down
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Lotus Notes Unable To Find Path To Server
Recent articles by this author "Server not responding" Troubleshooting Guide Abstract: This article will help you troubleshoot "server not responding" error messages and help you gather the right information to send in to IBM Technical Support if this does not solve your issue. HTML Body This document contains the following sections:a name"top"abr a ... "Server not responding" Troubleshooting GuideAdded remote system no longer responding mailbox by Marc Vecchio | Edited by Robert J Adams on May 19, 2010 | Version 34 Edit More Actions ▼ AbstractAbstractNo abstract provided.Tags: server, console, error, error message, troubleshooting, best practices Abstract: This article will help you troubleshoot "server not responding" error messages and help you gather the right information to send in to IBM Technical Support if this does not solve your issue. This document contains the following sections: "Server not responding" troubleshooting tools Steps to gather data for initial troubleshooting - Notes.ini debug parameters - Information to collect for IBM Technical Support - Sending your data to Technical Support References There may be times when you encounter messages in your log or on your Server Console that say either “Server not responding”, “Remote server not responding”, or “Remote server no longer responding” when one server in your domain is trying to communicate with another; either replicating or routing mail. Also, users may see these errors in their Notes client when simply trying to access a database on your server. The purpo
experience slow response after Domino server is upgraded to 8.5.x on Solaris or Windows Technote (troubleshooting) Problem After a Domino server running
Lotus Notes Not Responding
on Solaris or Windows is upgraded to 8.5.x, during heavy user load
The Remote Server Is Not A Known Tcp/ip Host
(particularly during peak hours) Notes clients might experience either a slow response from the server or no response from lotus notes problems and solutions the server (and receive the error "The server is not responding"). When this behavior is happening, users are able to connect to the server through HTTP. Symptom On Solaris, when https://www-10.lotus.com/ldd/dominowiki.nsf/dx/Server_Not_Responding_Troubleshooting_Guide this behavior is occurring you may notice a quick increase in the tcpListenDrop network statistic. This variable indicates the TCP connection is dropping after the TCP handshake completes because the kernel driver for the Domino application TCP listening queue is full. The default TCP queue length for Domino server connection port 1352 (NRPC) is 20, which can be overwhelmed during peak loading. http://www.ibm.com/support/docview.wss?uid=swg21469475 From netstat -s or the NSD log network statistics section, look for a large number of tcpListenDrop (see example below) tcpListenDrop =3285788 tcpListenDropQ0 = 0 NOTE: We do not have specific TCP OS values to monitor for Windows to confirm that this is the problem. Resolving the problem The Domino notes.ini TCP_QLENGTH parameter can be used to increase the TCP listening queue length, which for Solaris will be restricted by tcp_conn_req_max_q (default maximum number of pending TCP connections for a TCP listener). The maximum queue length is 1.5 of TCP_QLENGTH when creating thorough Solaris API listen() function. For Solaris, you can increase TCP_QLENGTH to 512 as a starting point to verify whether tcpListenDrop stops increasing. (This applies to Solaris only as we do not yet have a way to monitor this OS value on Windows). If needed, you can increase the value further, for example to 768, 1024, and 1536. TCP_QLENGTH requires either a Domino port restart or a full Domino restart for the changes to take effect. IMPORTANT NOTE: Increasing TCP_QLENGTH can cause large memory consum
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