Msi Error Status 1602
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2012 - Application Management Question 0 Sign in to vote Hi There, I'm deploying a new windows installer returned 1613 vmware version of our Anti-Virus using SCCM 2012. The problem is that the software is installed sucessefuly but I receive a error MSI error 1602 (que displays msi error 1618 that the installation failed and ask for retry). The software is already installed but I still have that message. Can someone tell me what I did wrong? Thanks in advance, T.Bernt Wednesday, May 14, 2014 8:46 AM Reply | Quote Answers 0 Sign in to vote You could use a
Windows Installer Returned 1639
task sequence to deploy the anti-virus update, with astep to first kill the application and then install the update. Or you could look into the PowerShell App Deployment Toolkit: https://psappdeploytoolkit.codeplex.com/ The Powershell App Deployment Tookit can be configured to check if an application is running and if it is - i can stop it for you before the installation of the update. But I would start by asking the manufactor of the anti virus software about supported ways of doing this. Proposed as answer by Jason SandysMVP Wednesday, May 14, 2014 10:16 PM Marked as answer by ToxPX Thursday, May 15, 2014 10:39 AM Wednesday, May 14, 2014 9:47 AM Reply | Quote All replies 0 Sign in to vote The MSI error 1602 Means "User cancels installation". You could try to install you anti virus product manually on a machine using the following command-line: msiexec /i "C:\NameofMSI.msi" /L*V "C:\log\mymsi.log" This will created a Windows
constantly showing "Please wait while the application is preparing for the first use". After you press Cancel, it gives you error message saying that installation msi error 1619 windows 7 could not be completed because other installation is in progress. The only diagnostic psexec error code 1619 message in the Application log was EventID 1033 form MsiInstaller with message "Installation success or error status: 1602" or
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"Installation success or error status: 1618". Which obviously not helpful. Internet search revealed, that this message is quite common and can be caused by many things. Also I have found that installer https://social.technet.microsoft.com/Forums/en-US/f526b594-771a-44d1-9c43-469721ae4f8f/msi-error-status-1602?forum=configmanagerapps created MSI*.log which contained the same diagnostic message about status 1602 or 1618, but it also contained another message "Failed to grab execution mutex. System error 258" which also does not look helpful, but quick search for this string found forum conversation. The problem is that our server has Remote Desktop Session Host (Terminal services), which by default forbids chained installations. Chained installation is http://trukhanov.com/2013/09/error-1602-or-1618-during-install-of-any-msi-packet/ the method of installation when one msi file calls another one to install some prerequisites. Remote Desktop Session Host can be used by many users so, which can try to install many MSI files simultaneously, which potentially can cause some conflicts and broken installations, so Remote Desktop Session Host by default permits only one installation at a time, all other installations are queued for sequential installations. Of cause it is not possible for chained installation, when you first MSI is running and is waiting subsequent msi file to complete, to queue subsequent installations. To fix this issue you need to use Group Policy, either local or domain. The required setting is: Computer Configuration->Administrative Templates->Windows Components->Remote Desktop Services->Remote Desktop Session Host->Application Compatibility->Turn off Windows Installer RDS Compatibility Just set it to "Enabled" and run gpupdate /force, and rerun your installation. 0 Kudos Don'tmove! Share this:ShareEmailTwitterFacebookGoogleLinkedInVKLike this:Like Loading... Author Dmitry TrukhanovPosted on 2013/09/25Categories UncategorizedTags EventID 1033, msi, Remote Desktop Session Host, windows Leave a Reply Cancel reply Post navigation Previous Previous post: Error 1053 while starting NetBackUP Client ServiceNext Next post: vSphere Client and space key Perpetuum informatio Proudly powered by WordPre
Deploy Join the Community! Creating your account only takes a few minutes. Join Now I am pushing out a silent MSI of our patchlink agent out to some workstations via PDQ. It was only successful on 17 of 35 PCs. Most of the PCs that errored out gave an error https://community.spiceworks.com/topic/343742-pdq-deploy-msi-error-1602-user-cancelled-installation message of 1602. I am not sure how the user can cancel the install within 6 seconds of being pushed out on a silent package. Has anyone seen this before? Reply Subscribe View Best Answer RELATED TOPICS: PDQ Deploy msi error messages MSI Silent http://superuser.com/questions/386306/java-installers-and-uninstallers-return-error-1602 Installaion Making a case for PDQ Deploy   14 Replies Datil OP IRJ Jun 4, 2013 at 1:23 UTC Here is a pic of what I am getting 0 Ghost Chili OP David9459 Jun 4, 2013 at 1:30 msi error UTC I don't know the answer, but a couple of questions come to mind. 1,) Does this package work at all (are there successful pushes)? 2.) Is this the free version ro the Pro version? 3.) I am more used to seeing an AD description of a computer - you are showing IP addresses. Do you have better luck using AD assignments of the package? 0 Datil OP IRJ Jun 4, 2013 at 1:38 UTC David9459 wrote: I don't know the answer, but a couple of windows installer returned questions come to mind. 1,) Does this package work at all (are there successful pushes)? 2.) Is this the free version ro the Pro version? 3.) I am more used to seeing an AD description of a computer - you are showing IP addresses. Do you have better luck using AD assignments of the package? It was successfully on about half of the deployments Free version. I am actually interested in the paid version if I can get the free version working reliably The reason this deployment has them listed by IP is because I pulled a report from our Lumension patchlink server which shows the IP address of systems that dont have an agent. I just took those IPs and put them into my deployment list. 0 Datil OP IRJ Jun 4, 2013 at 1:47 UTC David, I took your advice and populated 5 of the failed computers via AD by browsing my OUs and selecting the workstations. Same exact failure as before on all 5 systems 0 Datil OP Sean Donnelly Jun 4, 2013 at 3:12 UTC Can we see a screenshot of what your options and parameters look like? 0 Cayenne OP Helpful Post Phil Adler Jun 4, 2013 at 3:26 UTC I use PDQ Deploy alot and here are a few things you can try. 1. If the installation has failed once and it keeps failing try and restart the computer. 2. You would need the paid version to do this, but make sure you kill all processes
here for a quick overview of the site Help Center Detailed answers to any questions you might have Meta Discuss the workings and policies of this site About Us Learn more about Stack Overflow the company Business Learn more about hiring developers or posting ads with us Super User Questions Tags Users Badges Unanswered Ask Question _ Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute: Sign up Here's how it works: Anybody can ask a question Anybody can answer The best answers are voted up and rise to the top java installers and uninstallers return error 1602 up vote 2 down vote favorite 1 I am trying to remove java 6 32 bit and install java 7 64 bit, but after initially having the uninstaller open and execute successfully, asking me to plan a full removal after a reboot, the uninstaller did not come back, and neither does executing it again work. I've tried using revouninstaller to remove the old java, which seems to be successful, but java 7's installer still won't execute. When I execute the offline installer, it asks for administrator privileges, loads up the MSI, and then vanishes. After consulting the event viewer I found these entries from MsiInstaller: Product: Java(TM) 7 Update 2 (64-bit) -- Installation operation failed. and Windows Installer installed the product. Product Name: Java(TM) 7 Update 2 (64-bit). Product Version: 7.0.20. Product Language: 1033. Manufacturer: Oracle. Installation success or error status: 1602. All I know is that error 1602 is supposed to mean user cancelled the installation, which leads me to believe either UAC isn't working correctly (seems to work fine though), or there is some registry entry blocking the MSI installer (though I've checked manually). windows-registry windows-installer share|improve this question edited Nov 1 '13 at 17:11 Kevin Pan