Error 1714 Adobe Reader
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Acrobat products, the Microsoft Windows Installer displays the following error:"Error 1714: The older version of Adobe [Acrobat/Reader] cannot be removed. Contact your technical support group."You sometimes also receive one of the following error messages:"Error 1612 Missing
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source media.""The installation source for this product is not available. Verify that the source adobe reader 9 error exists and that you can access it." "The feature you are trying to use is on a network resource that is unavailable. Click adobe reader update error OK to try again, or enter an alternate path to a folder containing the installation package 'Adobe [product] .msi' in the box below." Solutions Solution 1: Try using the Microsoft Fix it wizard. The Microsoft Fix
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it wizard is available at http://support.microsoft.com/kb/971187. The wizard updates the Windows registry so that you can usually uninstall previous versions of the program, or install or update the current version successfully. Disclaimer: Adobe does not support third-party software and provides this information as a courtesy only. Solution 2: Select the MSI file from the original installation files. If the error message allows you to browse to the .msi file, then complete the following steps: In the
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error message box, click Browse. Navigate to the original installation files for the product and version you are trying to install and select the .msi file Continue with the installation. Solution 3: Remove all previous versions of Acrobat and Adobe Reader using Add/Remove programs. From the Control Panel, choose Add/Remove programs. Select the most recent version of Acrobat or Adobe Reader in the list and click Remove. When prompted, confirm that you want to remove the application. Repeat these steps until there are no more Acrobat or Reader entries in the list. Restart the computer and install the application. Solution 4: Attempt to repair Acrobat from the installation disc or cached installer files. Important: If you do not have the cached installer files, and you have a downloaded version of Acrobat, then redownload the installer. This information also applies to the tryout edition of Acrobat.To repair Acrobat: Insert the Acrobat disc and locate the downloaded installer package, or navigate to the cached installer files.Note: By default, the cached installer files are located at x:\Program Files\Adobe\Acrobat 7.0\Setup Files. If the cached installer files are not available, then use the original media. Start the installation again from this location. Follow the onscreen instructions, and choose to Remove Acrobat. Complete the onscreen instructions. Additional information The installer info
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Player Adobe AIR Adobe Shockwave Player All products Creative Cloud Individuals Photographers Students and Teachers Business adobe reader error 1935 Schools and Universities Marketing Cloud Document Cloud Stock Elements All products Get Support Find answers quickly. Contact us if you need to. Start now > Learn the apps https://helpx.adobe.com/acrobat/kb/error-1714-acrobat-reader.html Get started or learn new ways to work. Learn now > Ask the community Post questions and get answers from experts. Start now > Adobe is changing the world through digital experiences. Our creative, marketing and document solutions empower everyone — from emerging artists to global brands — to bring digital creations to life and deliver http://www.adobe.com/support/techdocs/320310.html them to the right person at the right moment for the best results. About Us Newsroom Careers At Adobe Privacy Security Corporate Responsibility Customer Showcase Investor Relations Events Contact Us Home Support Support Knowledgebase Error "The feature... is on a network resource that is unavailable" or "Error 1714" when you update or install Acrobat 6.x, 7.x, 3D, 8 or Adobe Reader (on Windows) Issue When you install Adobe Acrobat or Adobe Reader, the installer returns one of the following error messages: -- "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'Adobe [product] .msi' in the box below." -- "Error 1714. The older version of Adobe [product] cannot be removed. Contact your technical support group." Solutions Do one or more of the following solutions: Solution 1: Browse to the original installation .msi file for the application you are trying to install o
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