Error When Installing Adobe Reader
Contents |
Still need help? Applies to : Reader If you had trouble downloading or installing Acrobat Reader, follow the troubleshooting steps below. For error installing adobe reader 9 instructions on installing Reader, see Install Adobe Acrobat Reader DC
Adobe Reader Installation Error 1321 Windows 7
| Windows. Mac users: If you are trying to install on Mac OS, see Troubleshoot Acrobat Reader
Adobe Reader Installation Error 1310
installation on Mac OS. Known issues Adobe has identified some issues with the current Reader download center. The engineering team is working to address them. Here are
Adobe Reader Installation Error 1500 Windows 8
temporary workarounds for these known issues. Authenticating proxy servers Issue:The Acrobat Reader installer can have trouble working behind some proxy server environments. Workaround:Download the Acrobat Reader installer directly. Antivirus software Issue:Antivirus software fromvendors like Comodo, Jiangmin, and Rising incorrectly identifies the Acrobat Reader installer asmalware.False reports from these vendors include “TrojWare.Win32.Trojan.Agent.Gen,” “Trojan/JmGeneric.bcy,” and “Suspicious.”Users adobe reader installation error mac also report “Failed to Initialize” errors and the installer getting quarantined. Workaround:Antivirus software vendors and service providers are addressing this issue so that the Acrobat Reader installer is recognized as legitimate.Ensure that your antivirus signatures are up to date. System requirements Make sure that your system meets theminimum system requirements. Note: If you're running Windows 7 or 8, you can install Reader X or later. If you're running Windows 10, you can install Acrobat Reader XI or DC. Note: Not sure which version of Windows you have? See Which Windows operating system am I running?
Troubleshoot download problems If one of the following errors occurs when you try to connect to or download from the Adobe website, work through the tasks below. Nothing happens. A file stops downloading prematurely. Any of the following error messages appear: "The server returned extended information." "Connection failure has interrupted the download. Check your Internet settings and click retry." "Cannot connect to server, sbrowser Try a different download link Make sure that your Internet connection is stable Update the video card driver (Windows only) Error codes Still need help? Applies to adobe reader installation error windows installer does not permit updating : Acrobat Reader Having trouble downloading and installing Adobe Acrobat Reader? Try adobe reader installation error 1406 these solutions in this order. Complete the two-step installation Getting Acrobat Reader onto your computer is a two-step adobe reader installation error 1303 process. Download the Acrobat Reader Installer. If you see the following page, click Install now to download the latest version of Reader. Run the installer to install Acrobat Reader. Be sure https://helpx.adobe.com/acrobat/kb/troubleshoot-reader-installation-windows.html to allow enough time for both steps to complete. For detailed instructions, see: Install Adobe Acrobat Reader | Windows Install Adobe Acrobat Reader | Mac OS Install an older version of Adobe Reader | Windows Install an older version of Adobe Reader on Mac OS Note: If you don't see a confirmation window indicating Acrobat Reader was downloaded and installed, look to https://helpx.adobe.com/acrobat/kb/fix-install-download-reader.html see if your browser has opened a downloads window. Some browsers are set to open a separate window for downloads, but it’s possible that other open applications or windows are hiding the download window. If you find the downloads window, double-click the Reader .exe file to continue the download and installation process. (On Mac OS, double-click the .dmg file.)
Enable JavaScript in your browser Set your browser to enable JavaScript. If you don't know how to set this browser preference, see the topic “Make sure JavaScript is enabled” for either Windows or Mac OS. Check for antivirus updates From time to time, your antivirus software may incorrectly identify the Acrobat Reader installer as malware. False error reports include “TrojWare.Win32.Trojan.Agent.Gen,” “Trojan/JmGeneric.bcy,” and “Suspicious.” Users also report “Failed to Initialize” errors and having the installer quarantined. Antivirus software vendors and service providers actively update their software so that the Acrobat Reader installer is recognized as legitimate. Ensure that your antivirus software is up to date. Use a different web browser Certain conditions on your computer, such as security settings or browser cookies, can prevenAcrobat X Acrobat XI Reader Issue When you install Acrobat or Adobe Reader 8.1 or later on Windows, you see the following error https://helpx.adobe.com/acrobat/kb/error-1935-install-acrobat-reader.html message and the installation fails: Error 1935. An error occurred during the http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/windows-installer-problem-with-installing-adobe/94001789-c4ef-47c7-888b-ef75b4a86ff1 installation of assembly "Microsoft.VC80.CRT, version = "8.0.50727.163", type = "win32", publicKeytoken = "1fc8b3b9a1e18e3b". processorAchitecure = "x86 Solutions Solution 1: Clear the transaction log. If you receive a 1935 error when you try to install Acrobat or Reader, the Windows file system transaction log has become corrupted. The Windows adobe reader file system uses the log to recover when a file error occurs. To correct this install error, clear the log. Open an Administrator command prompt: Right-click Start > All Programs > Accessories > Command Prompt and select Run As Administrator. Click Allow for the elevation prompt In the command prompt, type the command below:fsutil resource setautoreset true C:\ The adobe reader installation line above assumes that C: is the drive in which Vista is installed. If it is installed on another drive like D:, change the drive letter appropriately. Restart the system. Install Acrobat or Adobe Reader again. Solution 2: Disable antispyware and antivirus software or remove adware or spyware from your computer and then install Acrobat or Adobe Reader. Disable the following applications or types of applications, following any instructions provided by such software: Disable Lavasoft Ad-Watch, Ad-Aware, or similar detection software before installation.Disable WebRoot Spy Sweeper. Install Acrobat or Adobe Reader again. Solution 3: Remove adware and then install Acrobat or Adobe Reader. A certain type of adware running on the system can cause 1935 errors. Start the Task Manager. Look at the Processes tab. Look for a process named wtoolsa.exe. If this process is running, then you remove this adware. Install Acrobat or Adobe Reader again. Additional information A 1935 error is one of the most common problems that can prevent you from being installing application that uses the Microsoft Windows Installer MSIAssembly and
be down. Please try the request again. Your cache administrator is webmaster. Generated Sat, 15 Oct 2016 02:35:19 GMT by s_ac15 (squid/3.5.20)