Groupwise Error C067 Archive
Favorite Rating: GroupWise Archive Error: "Need to convert older version of database to GroupWise 6"This document (7002048) is provided subject to the disclaimer at the end of this document. Environment Products:Novell GroupWise 6.5Novell GroupWise 7Novell GroupWise 8 Situation Symptom:GroupWise Archive Error: "Need to convert older version of database to GroupWise 6"Cannot open the GroupWise archive for the userError C067 or C06f while opening the archiveCannot run GWCheck on ArchiveDC files may not be correct Resolution There are a couple possibilities for working around the issue, depending on the area of corruption.A) If it is believed that only the ngwguard.db or dc files are incorrect/corrupted, then point the GW archive to a new location and have it create a new archive, so that there will be new copies of the ngwguard.db and dc files. Copy those files to the "old" archive. Then re-point GW client to the old archive.If the above solution doesn't work, then a new user.db and ngwguard.db will have to be copied to the mis-behavnig archive directory and then run recreate user database from GWCheck on the archive directory. Recreate user database will check the message database in the archive and drop a pointer to all the messages it finds in the new copy of the user.db. The mail pointers that the GWCheck finds for the user will be placed in the root of the cabinet folder and not in the folder it was archived originally.B) Steps to create new user.db and ngwguard.db databases.While logged in a as the user create a new archive by going to Tools | Options | Environment | File Location and set a new path for the archive directory. (choos no if it prompt to move existing archive to new directory)Send one message from the indox to the new archive. (this will create user.db and ngwguard.db along with msg.db and few other files)Rename the existing user.db and ngwguard.db in the original mis-behaving archive directory.Browse to the new archive directory and copy the user.db and ngwguard.db to the existing mis-behaving archive directory.(User will be able to access the archive directory at this point, however this new user database has no mail pointer in it.)Launch GWCheck, specify the archive directory path and in the Action tab select the Recreate user database option and click on Run. (GWCheck will put a pointer to all the mail it finds in the message database at the root of the cabinet in the archives user database)Log in to the GroupWise client and change the archive directory path to point to the mis-behaving acrhive path. All the mails will be placed under the root o
in GroupWise client. Error:C06F opening archive in GroupWise client, or when starting the client. Error received after attempting to fix C067 errors by renaming and recreating offending user or message databases No backup of the archive exists change Migrated from GroupWise 4.1 to GroupWise 5.2 Updated from GroupWise 5.2 to GroupWise 5.5 Restored archive folder from backup. cause The user was moved http://www.novell.com/support/kb/doc.php?id=7002048 from 4.1 to 5.2. The archive gave a C067. The user was then recreated as a new 5.5 account. Error C067 followed. Resolving that gave a C06F. The archive had corruption in it. fix Run the Stand Alone Gwcheck against the archive. Choose Structural Rebuild for the Gwcheck Action. https://support.novell.com/docs/Tids/Solutions/10021057.html (The Stand Alone Gwcheck is in the GroupWise Software Distribution Directory \ADMIN\UTILITY\GWCHECK folder.)If the structural rebuild doesn't fix it, do the following:1) Rename the user database in the archive folder.2) Run the standalone GWCheck and enter in the archive information.3) Perform a Re-Create User Database.Note: Create a backup if possible before doing this. document Document Title: Error:C067 opening archive in GroupWise client. Document ID: 10021057 Solution ID: 1.0.38248696.2393763 Creation Date: 04Nov1999 Modified Date: 14Mar2003 Novell Product Class:GroupwareNetWare disclaimer The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information. Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.
Site Leaders Articles Blogs What's New? FAQ Advanced Search Forum PRODUCT RELATED DISCUSSIONS COLLABORATION GroupWise GroupWise 2012 GW2012: Clients Groupwise 2012 - Archive issue C067 You can view the discussions, https://forums.novell.com/showthread.php/482724-Groupwise-2012-Archive-issue-C067 but you must login before you can post. Click the LOGIN link in http://www.novell.com/documentation/groupwise2012/gw2012_guide_tsh1/data/b4k2de0.html the forum header to proceed. To start viewing messages, select the forum that you want to visit from the selection below. If this is your first visit, be sure to check out the FAQ by clicking the link above. Results 1 to 4 of 4 Thread: Groupwise 2012 - Archive issue C067 Thread Tools groupwise error Show Printable Version Subscribe to this Thread… Display Switch to Linear Mode Switch to Hybrid Mode Threaded Mode Threaded View 26-Mar-2015,08:37 PM #1 lcurrie View Profile View Forum Posts Private Message View Blog Entries View Articles Senior Member Join Date Feb 2008 Posts 226 Groupwise 2012 - Archive issue C067 I have a user with a Groupwise archive issue. When she tries to save an email to groupwise error c067 archive she gets the following message: "Database store number is invalid" We also can get a C067 error. When we looked at Groupwise client Caching mailbox directory, the location was a different user which seems to be the installers email address. I do not know if this is just cosmetic or part of the issue. I am not aware of the "Database store number is invalid" ocurring with any other users. When user moves to a different computer she gets the same error message. When we log in as a tech person, we can save to archive with no issues. Anything we can try to fix this? thanks, Linda Reply With Quote « Previous Thread | Next Thread » Bookmarks Bookmarks Twitter Facebook Google Digg del.icio.us StumbleUpon Posting Permissions You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is Off [VIDEO] code is Off HTML code is Off Forum Rules Contact Us Micro Focus Discussion Forums Archive Privacy Statement Terms of Service Top All times are GMT +1. The time now is 09:50 AM. © 2016
C06D Database error C06E Unexpected error C06F Store number mismatch NOTE:This guide does not include a comprehensive list of all possible GroupWise error codes. It lists error codes for which solutions are readily available from GroupWise engineers and testers. You can search the Novell Support Knowledgebase to locate additional solutions documented by Novell Support as specific customer issues have been resolved. C060 Unexpected error Source: GroupWise engine; database services. Action: See C0xx Unexpected error. C061 Unexpected error Source: GroupWise engine; database services. Action: See C0xx Unexpected error. C062 Unexpected error Source: GroupWise engine; database services. Action: See C0xx Unexpected error. C063 Database error Source: GroupWise engine; database services. Action: See C0xx Database error (Support assistance recommended). C066 Unexpected error Source: GroupWise engine; database services. Action: See C0xx Unexpected error. C067 Database error Source: GroupWise engine; database services. Explanation: Invalid store number. Possible Cause: The post office database (wphost.db) has been damaged. Action: Check and, if necessary, repair the database. See Maintaining Domain and Post Office Databases in Databases in the GroupWise 2012 Administration Guide. Possible Cause: If this error occurs when a new user starts the GroupWise client, there might be a problem with the user database (userxxx.db). Action: Perform a structural rebuild on the user. See Performing a Structural Rebuild of a User Database in Databases in the GroupWise 2012 Administration Guide. Action: Reset the client options for that user. See Resetting Client Options to Default Settings in Users in the GroupWise 2012 Administration Guide. Possible Cause: If this error occurs when new users exit GroupWise or try to archive items, the archive might be damaged. Action: Copy a new ngwguard.dc file from the po subdirectory of the software distribution directory into the post office directory. Delete new users’ archive directories, because they haven’t been able to archive anything yet. C068 Database error Source: GroupWise engine; database services. Action: See C0xx Database error (general database repair strategies) C069 Database error Source: GroupWise engine; database services. Action: See C0xx Database