Printer Error 31000 Mac
enter a title. You can not post a blank message. Please type your message and try again. This discussion is locked Alan Ackerman Level 1 (92 points) Q: pstopdffilter/pstocupsraster failed with err number -31000 Printing a PDF of a scanned page from Adobe Reader 7.0.8. Nothing happens but the printer ends up held. Other documents print just fine. Start jobs simply stops again with no visible message. I found the error message in Console /var/log/cups/error_log. I haven't the foggiest even how to START to debug this. Seems like a CUPS problem, rather than Adobe, but who knows?It says: "Try setting the LogLevel to "debug" to find out more." How & where do I do that?Other suggestions?Complete log (quite short):I [20/Nov/2006:18:07:13 -0800] Saving printers.conf...I [20/Nov/2006:18:07:13 -0800] Printer 'Stylus_C60' started by ''.I [20/Nov/2006:18:07:14 -0800] Adding start banner page "none" to job 188.I [20/Nov/2006:18:07:14 -0800] Job 188 queued on 'Stylus_C60' by 'betsy'.I [20/Nov/2006:18:07:14 -0800] Started filter /usr/libexec/cups/filter/pictwpstops (PID 4377) for job 188.I [20/Nov/2006:18:07:14 -0800] Started filter /usr/libexec/cups/filter/pstopdffilter (PID 4378) for job 188.I [20/Nov/2006:18:07:14 -0800] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 4379) for job 188.E [20/Nov/2006:18:07:17 -0800] [Job 188] pstopdffilter/pstocupsraster failed with err number -31000E [20/Nov/2006:18:07:17 -0800] PID 4378 stopped with status 1!I [20/Nov/2006:18:07:17 -0800] Hint: Try setting the LogLevel to "debug" to find out more.E [20/Nov/2006:18:07:17 -0800] [Job 188] can't create PDFDocumentRef for `/private/var/spool/cups/tmp/45625f5289e31'E [20/Nov/2006:18:07:18 -0800] PID 4379 stopped with status 255!I [20/Nov/2006:18:07:18 -0800] Hint: Try setting
Cloud forum Find an Adobe Certified Expert Acrobat User Community: Germany These forums are now Read Only. If you have an Acrobat question, ask questions and get help from the community. Can't print with my MAC. Error code: pstopdffilter/pstocupsraster failed with err number -31000 SO FRUSTRATED!! Can't print with my MAC. Error code: pstopdffilter/pstocupsraster failed with err number -31000Why has Adobe become so fussy!!?? Sometimes I can print Adobe from my MAC and most times I can't!! I'm a REALTOR https://discussions.apple.com/thread/741678?start=0&tstart=0 and rely on this program to print legal documents. Please share a solution!! UGH! =/ TC Davis 1 Answer Edit Answer (for another -12 minute) Unfortunately, there is not one fix for your problem. What operating system are you using on your Mac? What printer (make and model) do you have? Which version of Reader or Acrobat are you https://answers.acrobatusers.com/Can-print-MAC-Error-code-pstopdffilter-pstocupsraster-failed-err-number-31000-q238572.aspx using? If it's a PostScript printer, you can click on the "Advanced" button on the print dialog, then select the "PostScript Options" category on the left side. Now select "Font and Resource Policy" to "Send for each page". Does that make a difference? You can also try to select "Print as Image" on the "Advanced" dialog. Karl Heinz Kremer PDF Acrobatics Without a Net PDF Software Development, Training and More... http://www.khkonsulting.com Karl Heinz Kremer Please specify a reason: Spam Duplicate Moderate Content Other Questions Experts Within this topic Browse more answers Installation & updatesAcrobat ReaderCreate PDFEdit PDFExport PDFReview and CommentScan and OptimizeMobile PDFProtect PDFPDF FormsSign and Send PDFsCombine FilesPrint ProductionPDF StandardsAccessibilityJavaScript Try it yourself Try Acrobat DC Download the free Reader Get help Ask the community Stay connected Visit Adobe Document Cloud on Facebook Visit Adobe Document Cloud on Twitter Visit Adobe Acrobat on YouTube Visit Adobe Document Cloud on LinkedIn Visit Adobe Acrobat on Google Plus Copyright © 2016 Adobe Systems Incorporated. All rights reserved. Terms of Use Privacy Policy and Cookies Contact Us
under Mac OS X Snow Leopard and getting the infuriating and useless error message "pstopdffilter/pstocupsraster failed with err number -31000"? I spent a fair while Googling for a solution to this before printer error stumbling across the answer: turn your printer off and back on. That's it. No reinstalling drivers, adding or removing printers or playing with settings - just a good old fashioned power cycle. It's nice to printer error 31000 know some things never change :) Hat tip to Walt-O-Matic for the answer. I was printing from Microsoft Office Word, via a networked HP C4480 printer on Windows Server 2008 via an Airport Extreme.
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