Printer Error 49.4
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error in HP printers is a well-known error among users that halts all the operations being performed on the printer and asks for restart. The error when occurs is displayed on the printer screen. For some lucky users, this was only a one-time thing but for some it became a permanent headache rendering the printer unusable as whenever one would turn this printer on, the error would appear again within seconds. The 49.4C02 error and other similar errors have been largely attributed to the miscommunication between the target printer and the system that sent the print. That could be easily caused by certain PDF files one is http://h30434.www3.hp.com/t5/Inkjet-Printing/Error-49-4C02/td-p/687293 trying to print or an outdated firmware version of that printer. In case of a PDF file print job, the printer will give display this each time it’s restarted unless that specific print job is cancelled from the computer it’s sent. In case of a network printer, it could become problematic tracing down the system that sent the print. Before proceeding with more complicated steps below, try turning the printer off https://appuals.com/hp-printer-error-49-4c02/ and unplugging the power and the network cable (if connected). If networked, find which computer has a print job stucked in the printer que, and delete it, put the printer power back in and the network cable back in. Turn the printer back on and test. Solution 1: Upgrade Printer’s Firmware Firmware in a printer is similar to what Windows is to your computer. It is an operating system for a printer. Outdated firmware is the first suspect when this error occurs on an HP printer. Firmware updates are occasionally released for this exact reason i.e. to fix various bugs and errors in a printer similar to the one you are facing now. Before we continue, you will have to return the printer into Ready state. As this error generally appears due to a PDF file being sent to print, you will have to cancel that print job. If you are the only one sending the print, Press the Windows key and type Devices and printers. Click on Devices and Printers in the search results. Right Click on your printer installed and click See what’s printing. Right Click anywhere on the window that just opened and click Cancel All Documents. If it’s a network printer and you do not know who
358800 Followers Follow HP Printers Join the Community! Creating your account only takes a few minutes. https://community.spiceworks.com/topic/619596-error-code-of-49-4c02-for-hp-p4014dn-and-p4015x-printers Join Now Today we have three printers with error code of 49.4C02 for HP P4014DN and P4015X printers. I tried to upgrade firmware, but ftp can not upload .rfu file. Can you suggest any alternative ways to upgrade firmware. Thanks. I checked here http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/upgradeMigrateDisplay/?sp4ts.oid... It seems ftp is the only way. Reply Subscribe View Best Answer RELATED TOPICS: Error code 0x800703eb printer error Error code 0xc00000e9 Error Code:0xc004f014   14 Replies Jalapeno OP craigliu Oct 28, 2014 at 8:56 UTC FTP seems uploading forever. 0 Serrano OP Don7478 Oct 28, 2014 at 9:00 UTC I did a 4050DN a couple weeks ago and it took forever too - I'd thought that it was hung up or had printer error 49.4 failed but eventually it worked. 0 Datil OP DEngelhardt Oct 28, 2014 at 9:19 UTC That error code usually concerns a formatting error in a print queue document. Make sure all documents have been removed from the printers' print queues, then reset the printers. You can sometimes view the offending document in the print queue and see that someone tried to print the same corrupted document, usually a PDF file, to each of the printers and that single document is the source of your issue. 5 Jalapeno OP craigliu Oct 28, 2014 at 10:00 UTC Thanks for your response. But I still want to upgrade firmware firstly because our printers' firmware has never been upgraded since purchase. For our issue, if unplug the network cable, then the printer is OK. After plugging the cable, this error code will be displaying. 0 Anaheim OP jaib Oct 28, 2014 at 10:57 UTC Firmware update fixed that error for us for the majority of the HP's we had getting that error