Peachtree Printing Error
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Windows 7 Home Premium 32 bit. I have previously run PT Complete 2011 on Windows 7 Pro 64 bit with no problems. I cannot email invoices and purchase orders. Everything http://forums.peachtreeusers.com/archive/index.php/t-20543.html else works fine. When I select to Email, it never makes it to the Outlook send screen as before. However, the invoice screen does clear like it gets sent. I have followed the 2 http://www.versacheck.com/web/support/article.aspx?id=476 KB articles to no avail. I have tried the repair function with the same lack of success. I have uninstalled the Peachtree Email Writer V3 before trying the Repair function. When I right-click printer not this printer, and select Printing Preferences, I get the error message Printer Not Activated, error code 30. When I click OK from that dialog, I get an Anyuni dialog box that asks me for an activation code. Please help. Thanks. rick Prindivill02-05-2011, 05:02 AMDid you find any "other" versions of the Peachtree E-mail printer driver listed in the printer list? If so, delete ALL of them, then try printer not activated the Peachtree Repair again. Try opening Peachtree as an Administrator (right click on the Peachtree icon and select RUN AS ADMINISTRATOR). In addition, check the USERS area of the Windows Control Panel and see if you are listed as an Administrator. The last two things that come to mind would be anti-virus software, and firewalls as possible sources blocking communications with the e-mail print driver. thewarthog02-07-2011, 11:40 AMNo on the other Peachtree drivers. I also delete the single driver shown before repairing the install. Will try those options. It appears that the problem is now intermittent as I just tried it again and it works. Will advise my results. Thanks. thewarthog02-12-2011, 06:09 AMSo it doesn't work anymore. I have disabled all anti-virus protection. However, when I right-click the Peachtree email writer and try to select Printing Preferences, I get the Printer Not Activated Error Code -30. When I click OK, it sends me to some activation dialog for the Anyumi Document imager. FYI-I am fully registered. I also have a .pdf of a screen shot of the problem that I can email but it is too big (142KB) to attach. Thanks. TheWolf02-12-2011, 06:44 AMYou say you have followed the Knowledgebas
Refill Instructions Downloads Returns Register Software Support Plans Contact Support Article#: 476Error Message/ Question:VersaCheck Printer - Mapping Error. Mapping not found when printing from Quickbooks, Quicken, Money.Symptom: When printing from Quicken, Quick Books, Money or Peachtree an a mapping not found error appears. Resolution:There are various components that can cause a mapping error. 1. First you will need to ensure the setup in QuickBooks, Quicken or Money and VersaCheck is correct. Step by Step instructions: http://www.versacheck.com/web/support/article.aspx?id=112 Video: http://www.versacheck.com/web/support/Tutorials/QBtoVCPrinting/QBtoVCPrinting.htm Step by Step instructions for PeachTree: http://www.versacheck.com/web/support/article.aspx?id=752 2. If the setup was correct, you will need to uninstall and reinstall the VersaCheck printer. Close your accounting software and VersaCheck. Step by Step instructions: http://www.versacheck.com/web/support/article.aspx?id=831 Video: http://www.versacheck.com/web/support/Tutorials/InstallVCPrinter/InstallVCPrinter.htm 3. Reprint the check from your accounting program using the VersaCheck printer. If you get a mapping error again, you will need to submit the error report to tech support for further investigation. 4. Go to our Tech Support request page (http://www.versacheck.com/web/support/contactus.aspx). Fill out all the requested data and select the "Browse" button so that you can attach the error report for investigation. Follow the steps below for your operating system. Image 1 WINDOWS 2000/XP: A. Double click on the "My Computer" icon. Image 2 B. Double click on "C: Drive or Local Disk". Image 3 C. Double click on the "Windows" folder. Image 4 D. Double click on the "Temp" folder. Image 5 E. Click on the "VCheckPdiReport.tmp" file to highlight it. This will place the "VCheckPdiReport" name in the "File Name" field at the bottom of the window. Once that is complete click on the "Open" button. Image 6 F. You will be returned to the Technical Support Request page. Once you are on the page you will see the file, from step 5, in the appropriate field. Click on the "Submit Request Now" button. The information you provided along with the file will be submitted for review by a technician and they will contact you with a fix for the issue. Image 7 WINDOWS VISTA/7: A. Click on the Windows "Start" Button and select the to "Compute