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might help you to resolveprintingissues such as these: Your printerdoesn't appear in thePrinter pop-up menu of Print dialogs. Your printerdoesn't appear in Printers & Scanners preferences. Your Mac displays a message that software for your device isn't available. If your Mac doesn't see your printer or have the software for it Make sure that your printeris turned on and ready. For help with an error light or other error condition that appears on the printer itself, check the device's documentation or contact the manufacturer. If your printer is connected to theUSB port of your Mac, disconnect it. Check for software updatesto make sure that your Mac has the latest information about your printer. Your Mac downloads software for most printersautomatically, so it's usually unnecessary to install software from the printer manufacturer. If you disconnected your printer from the USB port in step 2, reconnect it now. From the Finder, choose Apple menu > System Preferences, then click Printers & Scanners. Select your printer in the list of devices. You might need to wait a moment for it to appear. If your printer doesn't appear in Printers & Scanners preferences, click Add (+) at the bottom of the list, then choose the command to add a printer or scanner. The window that opens offers more ways to find your device: Default:Choose Default to display the list of printersconnected to your Mac or discoverable on your local network.You can use the search field at the top of the window to narrow your search. IP:Choose IP if your device is connected to your network and you know the device's IP address (or host name) and protocol. If you don't have this information, ask your network administrator or check your device's documentation. Windows:Choose Windows if your device is connected to a PC using printer sharing, or to your network using the Windows SMB/CIFS protocol. You might first need to set upFile Sharingto connect to the networked Windows resources. If you still can't see your printer or successfully add it, contact the printer manufacturer for support. If your Mac has some other issue with your printer or scannerThese steps might resolve printingissues that have no other clear cause. Choose Apple menu > System Preferences, then click Printers & Scanners. Selectyour printer or scanner in the list of devices, then click Delete (–) to remove it from the list. Follow the steps in theprevious sectionto add your printer again. If the issue persists,Control-click anywhere in the list of devices in Printers & Scanners preferences. Then choose“Reset printing system” from the shortcut menu that appears. Resetting the printing sys