Ad Aware Connection Error Check Your Settings Errorcode
Ad-Aware 8.x (2010 Ver) - Resolved/Inactive Javascript Disabled Detected You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality. Connection error when updating Ad-Aware Started by Cyclonus , Mar 03 2010 03:45 PM This topic is locked 3 replies to this topic #1 Cyclonus Cyclonus Newbie Members 2 posts Posted 03 March 2010 - 03:45 PM Hello everyone. Sorry if this seems like a newbie question, but I am brand new to the Ad-Aware program and these forums.I am running Windows Vista Home Premium with service pack 1.I was successful in installing Ad-Aware version 8.2.0, but the Web Update feature within the program always gives me an error message "connection error, check your settings. (errorcode: -1)"All of the update settings under the advanced mode seem to be set up correctly.I also tried all three workarounds in the main link for this problem http://www.lavasofts...showtopic=25456From workaround 2 I set both the .exe files into compatibility mode for windows xp service pack 2, that didn't work. Then I tried setting them both to compatibility mode for windows 98, that didn't work either.From workaround 3 I have set both "Terminal Services" and "Terminal Services Configuration" so that their status is "started" and their startup type is "automatic."I feel like I have run out of options. Is there anything else I can do? If not, what is the best way to ever be able to update this program?Any help is greatly appreciated,Jason Back to top #2 casey_boy casey_boy Volunteer Helper/Moderator Volunteer Security Advisor 3565 posts Posted 03 March 2010 - 04:08 PM Hi,Just a few quick questions:Do you have a firewall installed? If so, ensure that Ad-Aware is permitted to access the internetDo you connect via a proxy server? If so, make sure you enter the correct proxy settingsHave you tried updating at different times of the day? Sometimes the update server (or your connection) may be very busy.Casey If I have been helping you and I do not reply within 48hours, feel free to send me a PM.* My Website * Malware Removal Help * If you'd like to say thanks *Lavasoft Customer Support Back to top #3 Cyclonus Cyclonus Newbie Members 2 posts Posted 03 March 2010 - 04:45 PM The only firewall on the computer is the basic one that comes with windows vista and I have it turned completely off. I'm not really sure what a proxy server is (sorry!). I have never had to enter any of that kind of information before to use these types of programs. I am just running a broadband cable modem through Time Warner Cable in a residential neighborhood. I have been trying to update for hours and have had abso
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you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members. cannot update adaware or spybot Discussion in 'Virus & Other Malware Removal' started by northerndwarf, Mar 29, 2010. Thread Status: Not open for further replies. Advertisement northerndwarf Thread Starter Joined: Mar 29, 2010 Messages: 3 unable to update adaware or spybot.. have tried several solutions found on web but have not been able to fix the problem. Also have my web browser about every 5th website I go to... adaware- when I try to run a scan it shuts down unxpectedly and when I try to update it says.. "connection error check your settings errorcode -1" have check hosts file had same problem with zonealarm off and internet is working fine Spybot had spybot working fine and scanning ok but then was getting error msg when trying to update. have removed and re-installed spybot now wont scan at all because it needs to update "error retrieving update file" is the error i am getting. below is my hijactthis details anyhelp appreciated. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 23:27:55, on 29/03/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\eHome\ehRecvr.exe C:\Program Files\AVG\AVG9\avgnsx.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files