Backup Exec 12 Error Mount Failed
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Backup Exec Installation Failed With Error 1603
Backup error: Mount failed Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page Backup error: Mount failed DeBuX Level 3 10-18-2012 07:09 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content Hi all, We got install failed with error code 1603 backup exec a really strange problem, everytime we want creating a daily backup to our tape system or hard disk it's returning the following error: Error: Click an error below to locate it in the job log - Error - Mount failed. Operation aborted Job Summary Information: Byte count: 0 bytes Job rate: 0,00 MB/Min (Byte count of all backup sets divided by Elapsed time for all backup sets) Files: 0 Directories: 0 Skipped files: 0 Corrupt files: 0 Files in use: 0 Original start time: donderdag 4 oktober 2012 20:30:00 Job started: vrijdag 12 oktober 2012 20:30:02 Job ended: maandag 15 oktober 2012 8:24:44 Elapsed time: 59:54:42 We found a post with the same error only in our case there is already a connection with the tape machine, because it's possible to clean the tapes. When we run a test run it finish with succes, also the clean drive finish with succes. Solutions we already try: - Restart the services - Reboot the server - Cleaning the tape - Scan & Inventory both devices (tapes and harddisk) - Backup
Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Information Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Blogs Groups Vision 2016 Sign In CommunityCategoryBoardResourcesUsers turn on suggestions Auto-suggest helps you quickly narrow install failed with error code 1603 backup exec remote agent down your search results by suggesting possible matches as you type. Showing results for Search install failed with error code 1603 backup exec 2014 instead for Do you mean VOX : Backup and Recovery : Backup Exec : V-79-57344-33039 - Error - Mount failed. User canc... VOX backup exec 2012 browse failure : Backup and Recovery : Backup Exec : V-79-57344-33039 - Error - Mount failed. User canc... Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page https://vox.veritas.com/t5/Backup-Exec/Backup-error-Mount-failed/td-p/537761 V-79-57344-33039 - Error - Mount failed. User canceled a Physical Volume Library operation. HerbertK Level 4 08-07-2013 12:29 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content Each workday I make a scheduled full backup to tape storage of only folders that change havily during the day. First the Exchange database is being written to tape, than (append) thesecond job, that backs up specified folders is started. https://vox.veritas.com/t5/Backup-Exec/V-79-57344-33039-Error-Mount-failed-User-canceled-a-Physical/td-p/610989 This worked fine for some months, but yesterday and today both jobs suddenly fails. In the joblog I see "V-79-57344-33039 - Error - Mount failed. User canceled a Physical Volume Library operation." for bot jobs. On top in these messages I see the first items where it is failing, the first job for the Exchange database, the second for the first 2 folders in the job. I've looked this issue up on this site, and see similar questions being asked, but no real solutions? Im using Backup Exec 2012. I tried to alter the first job and do a testrun (never have used this before), to see if I could get a clear message about what was going wrong exactly. However the testrun failed rather quick (within 5 minutes) and in the Job log window I got the message: "Final error: 0xe0008703 - The test run has detected a potential problem. See the job log for details". But I already am looking at the Job log (at least that is the name of the window I am in)! Where do I have to go to get the specified error message? Anybody a clue? If you need more information please let me know.. Kind regards, Herbert Labels: Backing Up Backup and Recovery Backup Exec Error messages Windows Server (2003-2008) 1 Kudo Reply 18 Replies I am guessing the job filled
Backup Exec jobs to tape fails with Error - Mount Failed Issue Backup Exec job fails with Error - Mount Failed Backup and restore jobs are not working in Backup Exec®. Errors in Backup http://www.dell.com/support/article/us/en/19/SLN147415/EN Exec® may include: "Error - Mount Failed" or the job may remain queued for a long time. Looking at the entries at the end of the adamm.log file shows the following (adamm.log is found in the vxGather logs or in the Logs subfolder) 0002:0000:0000:0000 Device Name "\\.\Scsi2:" ----> This should be the format \\.\Tape0Primary Inquiry "IBM ULT3580-TD4 77BE"Serial Number "IBM ULT3580-TD4 1310062378"Device Flags USCSI, SN(TYPE backup exec 0)Device State 3, Online In Windows® Device Manager, the Tape drive is visible; but, if you look into the Properties of the tape drive's driver, you can see that there is no manufacturer listed for the driver, or that there is no driver version listed. Solution General Troubleshooting Steps Note: The following links are from Symantec's® Support Site, and may change at anytime. If necessary, use failed with error a search engine to search for the appropriate article. Use the following links from Symantec's® Support Site to troubleshoot the issue: "User canceled a Physical Volume Library operation".... - Link: http://www.symantec.com/docs/TECH19835 An error message: "Media Mount Failed" is reported when attempting to perform a backup operation. Link: http://www.symantec.com/docs/TECH16616 How to troubleshoot issues with a Robotic Library (autoloader/changer) and/or Tape Drive(s). Link: http://www.symantec.com/docs/TECH24414 Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips. Article ID: SLN147415 Last Date Modified: 07/03/2013 12:00 AM Rate this article Accurate Useful Easy to understand Was this article helpful? Yes No Send us feedback Feedback