Backup Exec 2010 R2 Error Connecting To The Remote Computer
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SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers ensure that the computer is available has wmi enabled and is not blocked by a firewall 67 Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español how to install backup exec remote agent manually USA Site: Veritas Veritas PartnerNet A push install of the remote agent fails with: "Error connecting to the remote computer.
Backup Exec Cannot Connect To The Remote Computer Ensure That The Remote Computer Is Available
Ensure that the computer is available, has WMI enabled and is not blocked by a firewall" Article:000015581 Publish: Article URL:http://www.veritas.com/docs/000015581 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas
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Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Push install of the Backup Exec Remote Agent to a Remote Windows Server fails with error: "Error connecting to the remote computer. Ensure that the computer is available, has WMI enabled and is not blocked by a firewall" Error Message Error connecting to the remote computer. Ensure that the computer is available, has WMI enabled, and is not blocked by a firewall. Solution Solution 1: Manually install the remote agent Copy the RAWS32/RAWS64 (from X:\Program Files\Symantec\Backup Exec\Agents) and the MSXML folders on the particular remote server where you want to install Remote Agent.On the remote server, run setup.exe from the RAWS32/RAWS64 folder and complete the install.Make sure to enable "Publishing" on the remote agent. For that launch Remote Agent Utility from Programs list or double click on the Remote Agent icon in the system tray. Solution 2: NDMP using different ports on media server and remote server NDMP by default runs on port 10000.If the media server is running on port 10000 and if the remote server has NDMP running on any port other than 10000, then this can also cause the failure.To check which port NDMP is using, follow the article: www.symantec.com/docs/TECH24256If there is no entry in the services file (located at C:\Windows\System32\Drivers\etc) for NDMP, means its using the default port 10000.If the ports are different on both, the media server and re
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet Push install of the Backup Exec 2010 Remote Agent and/or Desktop Laptop Agent https://www.veritas.com/support/en_US/article.TECH177317 (DLO) to a remote Windows server fails with "Error connecting to the remote server. Ensure the server is available, has WMI enabled, and is not blocked by a firewall. 1603" Article:000006395 Publish: Article URL:http://www.veritas.com/docs/000006395 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? https://www.veritas.com/support/en_US/article.TECH128062 Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Backup Exec (BE) 2010 push install of the Backup Exec Remote Agent and/or Desktop Laptop Agent (DLO) to a Remote Windows Server fails with error: "Error connecting to the remote server. Ensure the server is available, has WMI enabled, and is not blocked by a firewall. 1603." Error Message Error connecting to the remote server. Ensure the server is available, has WMI enabled, and is not blocked by a firewall. 1603 Windows System Event log on the remote Windows Workstation or Server shows below:Fig 1 Remote Agent push log
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate https://www.veritas.com/support/en_US/article.TECH159323 Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet Backup Exec cannot connect to the Remote Agent because a trust relationship was not established between the Remote Agent and the Media Server. Article:000081930 Publish: Article URL:http://www.veritas.com/docs/000081930 Support / Article Sign In Remember me backup exec Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Backup Exec 2010 R3 jobs fails with the error: 0xe0009b86 to the remote - Backup Exec cannot connect to the remote agent because a trust relationship was not established between the remote agent and the media server. Error Message 0xe0009b86 / V-79-57344-39814 - Backup Exec cannot connect to the remote agent because a trust relationship was not established between the remote agent and the media server. To establish a trust relationship, add the remote agent to the Favorite Resources in the backup selections tree. Cause Backup Exec 2010 R3 and above now use stronger network security protocols to secure communication between media servers and Remote Agents, reducing the possibility that backup or restore operations can be compromised. When connecting to a remote computer from the media server, a trust relationship must be established between the media server and the remote computer. In certain situations the trust must be established manually. Examples: 1. If the Backup Exec 2010 R3 or above Remote agent for Windows (RAWS) is installed manually, the trust must be established before selecting the remote computer for backup or an existing selection list / job can run.2. An alternate or new me