Backup Exec 2010 Robotic Library Hardware Error
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The Robotic Library Has Reported A General Hardware Error Condition
Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet How to troubleshoot issues with a Robotic Library tapeinst.exe backup exec 2015 (autoloader/changer) and/or Tape Drive(s). Article:000026013 Publish: Article URL:http://www.veritas.com/docs/000026013 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your backup exec tape drivers Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Storage devices are not displaying in Backup Exec. Other issues may include tape drives or tape libraries that are offline, storage devices that are not found, recognized, or detected.
Backup Exec 2015 Tape Drivers
Occasionally, hardware which has been officially tested and is supported by Veritas may not be displayed or may appear offline in the Backup Exec interface (i.e., the Device or Storage tab), may not function correctly, or may report specific errors in the job log or Windows Event Viewer log. Solution This article guides you through troubleshooting issues with storage devices. Perform the following procedures in the order listed below: Download the Veritas QuickAssist ToolDownload the Backup Exec Hardware Compatibility list to: Verify that the device is officially supportedVerify that the inquiry string matches the HCLVerify that the connection method that is used to connect the device to the server is supported Verify rights for the Backup Exec service account Stop and Disable Removal Storage Service (RSM) - (Windows Server 2003/Windows XP only)Review the System Event Logs for hardware errors Verify that the operating system properly detects the device Ensure that the latest Symantec device drivers are installed for the tape device Ensure that the latest firmware is installed for the device Uninstall any third-party applications that control the tape device If you are troubleshootin
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Backup Exec Tape Drive Keeps Going Offline
library hardware error while inventory Ded... VOX : Backup and Recovery : Backup Exec : Robotic library hardware error while inventory Ded... Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this https://www.veritas.com/support/en_US/article.000026013 Topic to the Top Bookmark Subscribe Printer Friendly Page Solved! Go to Solution Robotic library hardware error while inventory Deduplication Folder Alex_Zn Level 6 Partner Accredited 11-27-2012 06:29 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content Hi have a problem, Backups do not go to Deduplication folder, after Inventory, i get the error message: Robotic library hardware error. The robotic https://vox.veritas.com/t5/Backup-Exec/Robotic-library-hardware-error-while-inventory-Deduplication/td-p/564546 library has reported a general hardware error condition. Manual intervention, calibration, etc., may be required. This may be a device related hardware problem, or it may be some other hardware problem (i.e. SCSI card/bus etc.). The library and drive states have been set to offline. Please attend to this condition. Job was performing came to 42% and failed. Inside job history, i see strange error messages like "e0008231 - Library - cleaning media was mounted". Who knows what to do? Media server reboot did not help. Solved! Go to Solution. Labels: 2010 Backing Up Backup and Recovery Backup Exec 0 Kudos Reply 1 Solution Accepted Solutions Accepted Solution! The dedup folder emulates a pkh Moderator Trusted Advisor Certified 11-27-2012 06:22 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content The dedup folder emulates a tape library, hence all the strange error messages related to tape library. Your dedup folder is probably damaged. You should log a formal suppoart case for Symantec to take a look and they may be able to resolve the problem View solution in original post 0 Kudos Reply 1 Reply Accepted Solution! The dedup folder emulates a pkh Moderator Trusted Advisor Certified 11-27-2012 06:22 PM Options Mark as New Bookm
Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Ask a Question Ask for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Expand Search https://www.experts-exchange.com/questions/28826019/Robotic-library-hardware-error-Backup-Exec.html Submit Close Search Login Join Today Products BackProducts Gigs Live Careers Vendor Services Groups Website Testing Store Headlines Experts Exchange > Questions > Robotic library hardware error Backup Exec Want to Advertise Here? Robotic library hardware https://community.hpe.com/t5/Tape-Libraries-and-Drives/Problem-with-HP-tape-library/td-p/4546772 error Backup Exec Posted on 2015-11-09 Storage Software Hardware 1 Comment 34 Views Last Modified: 2015-11-24 Hey all, Need some assistance with an issue I have been seeing.. The first instance i saw an issue was backup exec with the cleaning tape not finishing which is now retired and I have replaced. Keep on getting the following message when I run any cleaning job or backup job. Robotic library hardware error. The robotic library has reported a general hardware error condition. Manual intervention, calibration, etc., may be required. This may be a device related hardware problem, or it may be some other hardware problem (i.e. SCSI card/bus etc.). The library and backup exec 2015 drive states have been set to offline. Please attend to this condition. Hardware: Dell 16 Slot Pv-124T LTO4-120-1 Server: 2008 R2 Software: Backup Exec 2010 R3 and have done the latest live updates. Things I have tried; - Removing the driver and reinstalling - Updating the driver through Device Management Check the Application error logs and this event pops up just when I start it.. Information - Backup Exec CatErrorHandler Server - event ID: 34305 Catalog server database has been synchronized with catalog files in C:\Program Files\Symantec\Backup Exec\Catalogs\. Number of backup sets added to the database are 0. Number of backup sets deleted from the database are 0. Size of the catalog folder is 7789.8 MB. Size of data processed in the catalog files during synchronization is 0.59195 MB. Number of noncatalog files in the catalog folder are 0. I have an incling that the drive or firmware is the main culprit and need to source the latest drivers from symantec for the device. If you need more info, just let me know. 0 Question by:Chopper2302 Facebook Twitter LinkedIn Google 1 Comment LVL 20 Overall: Level 20 Hardware 2 Storage Software 2 Message Active today Expert Comment by:jmcg2015-11-09 If all it needs is recalibration, the simplest thing to do would be to tell the
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