Backup Exec Remote Agent Error 1603
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SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process backup exec error 1603 when installing a remote agent ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations backup exec remote agent install failed with error code 1603 Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas backup exec 12 remote agent Veritas PartnerNet Push or manual install of Remote Agent fails with error code: 1603 Article:000007922 Publish: Article URL:http://www.veritas.com/docs/000007922 Support / Article Sign In Remember me Forgot Password?
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Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Push install or a manual install of symantec backup exec remote agent Remote Agent fails with the following error: Error Message Installation failed with error 1603 Excerpts from the RAWSINST.htmNOTE: For Windows 2003: RAWSINST.HTM is located in C:\Documents and Settings\All Users\Application Data\Symantec\Backup Exec\LogsFor Windows 2008: RAWSINST.HTM is located in C:\ProgramData\Symantec\Backup Exec\Logs\rawsinst.htm 06-24-2010,12:57:59 : DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x643) 06-24-2010,12:57:59 : DIFXAPP: ERROR: encountered while installing driver package 'X:\Program Files\Symantec\Backup Exec\RAWS\VirtFile.inf' 06-24-2010,12:57:59 : DIFXAPP: ERROR: InstallDriverPackages failed with error 0x643 06-24-2010,12:57:59 : DIFXAPP: RETURN: InstallDriverPackages() 1603 (0x643) 06-24-2010,12:57:59 : Action ended 12:57:59: InstallExecute. Return value 3. 06-24-2010,12:57:59 : Action 12:57:59: Rollback. Rolling back action: 06-24-2010,12:58:10 : The return code from the MSI is: 1603 06-24-2010,12:58:10 : AgentSeqDlgs::PostInstallActions 06-24-2010,12:58:10 : Cleaning up the symc status key 06-24-2010,12:58:10 : The return value for Symantec Backup Exec Remote Agent for Windows Systems returned error code: 1603 06-24-2010,12:58:10 : Clean up Symantec installer keys. 06-24-2010,12:58:10 : AgentSeqDlgs::Misc_BE_CommonOps 06-24-2010,12:58:10 : The Installation Failed! Cause This issue may occur if: Certain driver packages are not being able install from the following location: 'X:\Program Files\Symantec\Backup Exec\R
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Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet Backup Exec Remote Agent Installation fails with Error "The return code from https://www.veritas.com/support/en_US/article.TECH135837 the MSI is: 1603" Article:000013673 Publish: Article URL:http://www.veritas.com/docs/000013673 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In https://www.veritas.com/support/en_US/article.TECH169513 Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Remote Agent Push Install or Local Installation fails with the following Error :The return code from the MSI is:1603. The return value for Symantec Backup Exec Remote Agent for Windows Systems returned error code: 1603 Error Message The return code from the MSI is: 1603. The return value for Symantec Backup Exec Remote Agent for Windows Systems returned error code: 1603 Cause The User used to run remote agent Installation does not have rights on “HKEY_USERS\S-1-5-21-3871640793-1561553363-164305601-4224\Software\Microsoft\Windows\CurrentVersion” to create subkey for component '{24B4B1C2-B6AD-4690-8455-DB29A706DCE1}' Solution Enable Windows Installer Debugging -Please refer Microsoft KB for Instructions on how to enable this - http://support.microsoft.com/kb/223300 Following Errors are noticed in the Logs : Windows Installer Log - DIFXAPP: INFO: creating HKEY_USERS\S-1-5-21-3871640793-1561553363-164305601-4224\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{24B4B1C2-B6AD-4690-8455-DB29A706DCE1} (User's SID: 'S-1-5-21-3871640793-1561553363-164305601-4224') ...DIFXAPP: ERROR 0x5 encountered while creating subkey for component '{24B4B1C2-B6AD-4690-8455-DB29A706DCE1}
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT https://www.veritas.com/support/en_US/article.TECH128630 About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet Backup Exec 2010 or Remote Agent install or upgrade fails with error "ERROR: Installation failed with error 1603. GetLastError = :0" Article:000006629 Publish: Article URL:http://www.veritas.com/docs/000006629 backup exec Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Backup backup exec remote Exec 2010 or Remote Agent install or upgrade fails with error "ERROR: Installation failed with error 1603. GetLastError = :0" Error Message ERROR: Installation failed with error 1603. GetLastError = :0Backup Exec installation logs gives the following error: (Figure 1). Figure 1. Installation log file "bkupinst.htm" path: Windows Server 2003: