Backup Exec Remote Agent Error 1635
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fails with error "ERROR: Installation failed with error 1603. GetLastError = :0" Article:000006629 Publish: Article URL:http://www.veritas.com/docs/000006629 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign symantec backup exec remote agent in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Backup Exec 2010 or Remote Agent install or upgrade fails with error "ERROR: Installation failed with error 1603. GetLastError = :0" Error Message ERROR: Installation failed with error 1603. GetLastError = :0Backup Exec installation logs gives the following error: (Figure 1). Figure 1. Installation log file "bkupinst.htm" path: Windows Server 2003:
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> Questions > Symantec Backup Exec 2010 R2 - Remote Windows Agent Hangs On Install Want to Advertise Here? Solved Symantec Backup Exec 2010 R2 - Remote Windows Agent Hangs On https://www.veritas.com/support/en_US/article.TECH128630 Install Posted on 2011-02-24 Storage Software Windows Server 2003 2 Verified Solutions 7 Comments 4,996 Views Last Modified: 2012-05-11 I am trying to install the Windows Remote Agent to a Windows 2003 server and it will not install. I have tried to do a push install and it hangs at 50% trying to start the install on the remote server (Loading the install. https://www.experts-exchange.com/questions/26845978/Symantec-Backup-Exec-2010-R2-Remote-Windows-Agent-Hangs-On-Install.html Please wait...). This will sit there indefinitely until I go into the task manager and end task on the _setup.exe (I also have to kill this on the remote server as well, so I know that it is at least trying to start the setup). I have also tried copying the RAWS32 folder from the console server and running the setup from there. It gets to the point that it should start the install process, but the indicator bars never move and i have tried leaving this alone to run for at least 2 hours. I have tried running this as the administrator as well as my normal log on account, both of which are domain admin accounts. BTW, the server is fully patched, the MS-Installer is newly patched at v4.5, I have Symantec Endpoint Protection (latest and greatest and fully patched) installed and I have tried stopping it. Below is the install log entry for the latest install try. One thing I did notice is that there is no 13b3b9.msi file in c:\windows\installer as referenced in the log below - I guess that cou
Français Deutsch 日本語 Español Help Video Screencast Help As we strive to continually improve your experience on our site, please help us by http://www.symantec.com/connect/articles/windows-installer-exit-error-codes-log-files taking this survey and tell us about your satisfaction level using Symantec Connect. One lucky winner will receive 500 Connect points! * Take the survey. Windows Installer Exit / Error Codes in Log Files! Created: 22 Jan 2009 • Updated: 22 Jan 2009 | 2 comments Language TranslationsMachine TranslationsDeutsch Français Español 简体中文 日本語 backup exec MaggieH +3 3 Votes Login to vote Tweet This is a summary of the Windows Installer Error / Exit codes returned by msiexec.exe and instmsi.exe. Usually you'll find these codes at the end of a Windows Installer verbose log, when a problem has occurred. It can look something like this: MSI (c) (B8:50) [12:43:49:297]: backup exec remote MainEngineThread is returning 1601 Number Description Error Code 0 Completed Successfully. ERROR_SUCCESS 13 Data is Invalid. ERROR_INVALID_DATA 87 One of the parameters was invalid. ERROR_INVALID_PARAMETER 120 This function is only available for Win 2000 and Windows XP with Windows Installer v2.0. ERROR_CALL_NOT_IMPLEMENTED 1259 This error code only occurs when using Windows Installer version 2.0 and Windows XP or later. If Windows Installer determines a product may be incompatible with the current operating system, it displays a dialog informing the user and asking whether to try to install anyway. This error code is returned if the user chooses not to try the installation. ERROR_APPHELP_BLOCK 1601 The Windows Installer service could not be accessed. Contact your support personel to verify that the Service is properly registered. ERROR_INSTALL_SERVICE_FAILURE 1602 User cancelled installation. ERROR_INSTALL_USEREXIT 1603 Fatal error during installation. ERROR_INSTALL_FAILURE 1604 Installation suspended, incomplete. ERROR_INSTALL_SUSPEND 1605 This action is only valid for products that are currently installed. ERROR_UNKNOWN_PRODUCT 1606 Feature ID not reg