Error Lu1812 Backup Exec
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Backup Exec 2015 Feature Pack 4
English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet Install of a Service Pack or Hotfix fails with - LU1812 a program that was part of this update failed when it ran. Article:000014020 Publish: Article URL:http://www.veritas.com/docs/000014020 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Install of a Service Pack or Hotfix fails with - LU1812 a program that was part of this update failed when it ran. Error Message LU1812 a program that was part of this update failed when it ran. Cause When a Service Pack or Hotfix installs, it needs to reference the original install media. If the media is no longer cached this will cause the installer to fail using Live Update. Solution Down load the Service Pack or Hotfix from the Support Site. Run the downloaded installer to perform a manual install outside of LiveUpdate. The installer will prompt for the Original Backup Exec media. Browse to the File path or DVD of the BE media. 32bit server - use the path - \BE\WinNT\Install\BE32\Install\Media\Symantec Backup Exec for Windows Servers.msi 64bit server - use the path - \BE\WinNT\Install\BEx64\Install\Media\Symantec Backup Exec for Windows Servers.msiApplies ToSource Backup Exec install files are no longer cached on the server. Terms of use for this information are found in Legal Notices.
Related Articles Article Languages x Translated Content Please note that this document is a translation from English, and may have beenSERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet Error "LU1812: A program that was part of this update failed when it ran. This update was not applied " while running LiveUpdate Article:000039978 Publish: Article URL:http://www.veritas.com/docs/000039978 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create https://www.veritas.com/support/en_US/article.TECH170556 a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Error "LU1812: A program that was part of this update failed when it ran. This update was not applied " while running LiveUpdate Error https://www.veritas.com/support/en_US/article.000039978 Message While Running LiveUpdate in Backup Exec 12.5, the installation starts and failed to update. It fails with error "LU1812: A program that was part of this update failed when it ran. This update was not applied" as figure 1. Figure 1 Try to manually run the patch file and get "Error 1606.Could not access network location \" as figure 2. Figure 2 The Installation log bkupinst.htm in C:\Documents and Settings\All Users\Application Data\Symantec\Backup Exec\Logs reports the following error: ERROR: Error 1606.Could not access network location \. And V-225-136: The patch failed to install. An alert was unable to be generated to notify the user. Solution 1. Check the registry key. Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes [HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\12.5\Install] "Path
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership https://www.veritas.com/support/en_US/article.000039991 Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English https://www.veritas.com/support/en_US/article.000041174 Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet LiveUpdate returns error "LU1812: A program that was part of this update failed when it ran. This update was not applied." Manual install of the Hotfix or Service Pack also fails with "Access Denied" error. backup exec Article:000039991 Publish: Article URL:http://www.veritas.com/docs/000039991 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem 15 feature pack LiveUpdate returns error "LU1812: A program that was part of this update failed when it ran. This update was not applied." Manual install of the Hotfix or Service Pack also fails with "Access Denied" error. Solution 1) Confirm that the permissions are set properly. Requirements for the Backup Exec Service Account (BESA) http://www.symantec.com/docs/TECH3671 You can also check the following Technote for the process of granting BESA rights: http://www.symantec.com/docs/TECH136148 2) Check to see if in DCOMCNFG that the appropriate permissions are set. Backup Exec Remote Agent for Windows Servers (RAWS) terminates while backing up any resource on a remote server: with error "The connection to target system has been lost." if DCOM Permissions are not configured properly http://www.symantec.com/docs/TECH65785 3) Check whether hard drive has enough space left to allow the update to be applied. If it does, but an error persists citing a lack of disk space, see the following: "Error 1863: Not enough Disk Space" occurs when attempting to run LiveUpdate, even though there is plenty of free Hard Disk Space available http://www.symantec.com/docs/TECH54962 If there is not enough free space and the Back
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet LiveUpdate fails with fatal error, LU1812 and LU1806 on x64 operating system. Article:000041174 Publish: Article URL:http://www.veritas.com/docs/000041174 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem LiveUpdate fails with fatal error, LU1812 and LU1806 on x64 operating system. Error Message Fatal error during installation.LU1812: A program that was part of this update failed when it ran. This update was not applied. LU1806: LiveUpdate downloaded all of the updates you requested, but all of them failed to install. Please try to get the updates at a later time. LiveUpdate fails with fatal error, LU1812 and LU1806 on x64 operating system. (Figure 1 and Figure 2) This symptom occurs on LiveUpdate of Backup Exec System Recovery 8.5 or 2010. Figure 1. Figure 2. Cause LiveUpdate tries to find a file "Backup Exec System Recovery.msi" in an installation source folder during a silent-installation of Backup Exec System Recovery 8.5 or 2010 on x64 operating system. If the file "Backup Exec System Recovery.msi" is not found on the system, the installation fails with the er