Odbc Access Error Backup Exec 10d
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Event Id 34326 Backup Exec
Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Every time Backup Exec (BE) services start, the following Errors are observed in the Alerts tab. (Figure 1).  In addition, the restore selections may not be able to be browsed or may not be displayed at all when trying v-280-2003 to create a new restore job.  Error Message ODBC access error. Possible lost connection to database or unssuccessful access to catalog index in the database Figure 1:  Cause This can occur due to connection issues to the Backup Exec database or corrupt catalogs in the Catalog folder.  It can also occur after an upgrade of Backup Exec if the catalogs have not been upgraded completely from the past version.  Solution 1. Backup Exec Database (BEDD) is hosted on an invalid SQL Instance. Solution: First make sure the SQL instance being used for the BEDB is a valid Instance. This by default is SQL Express but could be a full version of SQL. If the instance is a SQL MSDE 2000 instance that was not upgraded to SQL Express, this is the problem. Install another instance with SQL Express installer. Located in the BE install files WINNT\Install\SQLExpress\ Then use BEUtility to move BEDB to the SQL Express instance, Open BEUtility,Select All Media ServersOn the right column right click the Media Server name Select New Backup Exec Database locationIn the box enter the ServerName\NewSQLInstanceName 2. Corrupt database index of catalogs. Solution: Run CatRebuildIndex to rebuild the Catalog indexes. (Figure 2)
Follow one of those solutions: Link 1 http://www.symantec.com/business/support/index?page=content&id=TECH59749 Problem After an Upgrade from Backup Exec for Windows 11d to Backup Exec 12 or 12.5 Catalog Error "ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database" when the Backup Exec Database (BEDB) is located on a remote SQL Server or not in the default named SQL (BKUPEXEC) Instance. Error Event Viewer Application Log: Event Type: Error Event Source: Backup Exec CatErrorHandler Server Event Category: None Event ID: 34326 Description: Access to catalog index (Catalog index database) failed. https://www.veritas.com/support/en_US/article.TECH75279 Reason: [Microsoft][ODBC SQL Server Driver][SQL Server]Could not find stored procedure ‘UpdateCatMediaInfo'. cat_RecordSet::Open() r:\catalina\1364r\becat\segodbc\seg_odbc.cpp(2404) {CALL UpdateCatMediaInfo( ?, ?, ?, ?) } Event Type: Error Event Source: Backup Exec Event Category: None Event ID: 34338 Description: Backup Exec Alert: Catalog Error (Server: "SERVERNAME") ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database. Event Type: Error Event Source: Backup Exec https://centosbeginer.wordpress.com/2011/07/12/symantec-exec-backup-error-catalog-after-upgrade-from-10-5d-to-12-5/ CatErrorHandler Server Event Category: None Event ID: 34326 Description: Access to catalog index (Catalog index database) failed. Reason: Data type mismatch cat_RecordSet::SetField() r:\catalina\1364r\becat\segodbc\seg_odbc.cpp(3613) sp_sproc_columns CatImageInfoProc Environment The Backup Exec Database (BEDB) is located on a remote SQL Server or is not in the default named SQL (BKUPEXEC) Instance. Solution After an upgrade from Backup Exec 11d to Backup Exec 12.0 or 12.5 multiple Catalog Errors appear in the Application Log and the Backup Exec Alerts tab when the Backup Exec database (BEDB) is located on a remote SQL server or not in the default named (BKUPEXEC) SQL instance. The alerts appear when the Backup Exec Services Start and during a backup or catalog job. Backup jobs and catalog jobs appear to complete successfully with the alerts and events generated. After a catalog job is performed the restore selections may show partial or no restore selections. (FIGURE A) Solution: NOTE: There are three possible solutions to resolve this issue. Solution A 1) Download and install The Microsoft SQL 2005 Server Native Client and SQL 2005 command line query utility "sqlcmd" on the media server. Feature Pack for Microsoft SQL Server 2005 http://www.microsoft.com/downloads/details.aspx?FamilyID=50B97994-8453-4998-8226-FA42EC403D17
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