An Error Occurred While Retrieving Catalog Information
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An Error Occurred While Retrieving Policy For This Computer (0x80072ee7)
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RSS Feed Mark as New Mark as Read Bookmark Subscribe Email to a Friend Printer Friendly Page Report Inappropriate Content Walker Yang (Walker_Yang1) Employee Catalog media errors with “0xe0000904 – An error occurred while retrieving catalog information” by Walker_Yang1 on 08-08-2014 11:15 AM Labels: 12.x and Earlier , Backup and Recovery , Backup Exec , Tip-How to , Troubleshooting In this article, I’ll describe error occurred while retrieving policy for this computer 4005 in what scenario we encountered this problem, and how we resolve it. Issue: In certain customer scenario, where there are two data protection sites, one is local site for local backup, another is DR site for disaster recovery. There separately is one Backup Exec(12.5) backup server in two site, local BE backup server backed up data to local backup-to-disk folder and then backup-to-disk folder is transferred to remote BE backup server through CPS as scheduled. In order to verify if data on DR site can be recovered, we inventoried and cataloged media from remote BE backup server, as a result, part of medias were cataloged successfully, and some failed with error “0xe0000904”. E.g. when cataloging a media labeled as B2D000023, catalog job failed with the following error message: “0xe0000904 – An error occurred while retrieving catalog information”. Cause Analysis: Over time, a media might be in overwritable state and be overwritten by other backup job, in this case, if a backup job spans multiple medias to store data, that is the data associated with the backup job are stored across multiple medias, so then data from this backup job m
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An Error Occurred While Retrieving Policy For This Computer (0x80004005)
Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 an error occurred while retrieving the workflow task details 한국어 Português Español USA Site: Veritas Veritas PartnerNet Duplicate Backup fails with "0xe0000904 - An error occurred while retrieving catalog an error occurred while retrieving the workflow task details sharepoint 2010 information" Article:000107956 Publish: Article URL:http://www.veritas.com/docs/000107956 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign https://vox.veritas.com/t5/Articles/Catalog-media-errors-with-0xe0000904-An-error-occurred-while/ta-p/807612 in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Duplicate Backup Job of Backup Sets which show up with an exclamation mark fail. Error Message Job Log reports :Completed status: FailedFinal error: 0xe0000904 - An error occurred while retrieving catalog information.Final error category: Backup Media https://www.veritas.com/support/en_US/article.000107956 ErrorsFor additional information regarding this error refer to link V-79-57344-2308 Cause The Backup set catalogs were truncated according to the catalog truncate setting in BE Configuration and Settings and hence for these sets only, the top level information was available. That is why the backup sets just showed the date and time of the backup but not the file and folder details.Figure 1 : Duplicate Backup Job of these Backup sets fail with catalog error.Figure 2 : Global Settings for Truncate Catalogs. For a Backup Set, there are 2 files which help to show the details of that set on the User Interface (XML and FH ). XML shows the top level details like the resource name and backup date and time, whereas the FH file is responsible to show the file folder details.In this scenario where Duplicate Backup fail, the catalog file was truncated as per the global settings (that's why the exclaimation mark on the set) and when that happens only the catalog XML file remains in the catalog folder. The FH file which is larger and contains the details about file and history is deleted as per the trun
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community https://www.veritas.com/support/en_US/article.TECH204844 MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About https://vox.veritas.com/t5/Backup-Exec/Duplicate-Catalog-Error/td-p/396072 Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet Delayed Catalog job for Exchange Full backup is run error occurred twice with a minute of each other, and both jobs fails with "0xe0000904 - An error occurred while retrieving catalog information" Using CAS/MBES. Article:000095113 Publish: Article URL:http://www.veritas.com/docs/000095113 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome error occurred while First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Delayed Catalog job for Exchange Full backup is run twice with a minute of each other, and both jobs fails with "0xe0000904 - An error occurred while retrieving catalog information" Using CAS/MBES. Error Message Completed status: FailedFinal error: 0xe0000904 - An error occurred while retrieving catalog information.Final error category: Backup Media Errors For additional information regarding this error refer to link V-79-57344-2308 Catalog ErrorV-79-10000-10660 - An error was encountered writing to the on-disk catalogs. Solution This issue has been Resolved in a newer version of Backup Exec. To resolve this issue and receive the new Backup Exec improvements please upgra
Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Information Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Blogs Groups Vision 2016 Sign In CommunityCategoryBoardResourcesUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for Search instead for Do you mean VOX : Backup and Recovery : Backup Exec : Duplicate Catalog Error VOX : Backup and Recovery : Backup Exec : Duplicate Catalog Error Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page Duplicate Catalog Error itianuk Level 3 05-23-2011 03:35 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content Hi, We are running Backup Exec 2010 R2 and we are getting failed jobs on the duplicate job with the following error below: Click an error below to locate it in the job log DuplicateCatalog Error Completed status: Failed Final error: 0xe0000904 - An error occurred while retrieving catalog information. Final error category: Backup Media Errors For additional information regarding this error refer to link V-79-57344-2308 We run B2D first then the tape will start but this keeps failing, the B2D part is fine! Any suggestions? Labels: 2010 Backing Up Backup and Recovery Backup Exec 0 Kudos Reply 3 Replies Re-creating your B2D job pkh Moderator Trusted Advisor Certified 05-23-2011 05:56 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content Re-creating your B2D job would solve the error. 0 Kudos Reply Hello Itianuk, Sush___