Lync A Screen Sharing Error Occurred
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Careers Testimonials What Our Clients Have to Say Microsoft Pinpoint Customer Rating Blog PEI Blog Skype for Business Training Videos Contact Us No menu assigned! Microsoft Lync https://support.microsoft.com/en-us/kb/3057556 2013 Screen Sharing Issue By Adam LeeMarch 13, 2014Best Practices, Blog, Lync 2013, Lync Server 2013, Lync Server 2013, Microsoft No Comments 0 0 0 Microsoft Lync screen sharing always seems so straightforward. If you can IM someone, screen sharing just seems to work. But, on a recent Lync project, that just wasn’t the http://www.pei.com/2014/03/microsoft-lync-2013-screen-sharing-issue/ case. Some users could send screen shares but not accept others’ content, or vice versa. Still others were working fine. When it didn’t work, users were presented with the error “An error occurred during the screen presentation” It didn’t seem to be an infrastructure issue, since some screen shares were successful. It had to be something about the client. Turns out, there were two Windows Updates, KB2760512 and KB2760556, which were causing the difficulty. Apparently, KB2760556 assumes that the prior update is already in place. If it’s not, and both are installed at the same time, this issue can arise. If KB2760512 is fully installed first (including requisite reboots), KB2760556 will install without issue. The resolution is to remove both updates and install each manually, one at a time. It might also be necessary to reinstall the Lync client or repair Office after the removal and reinstallation. Shane Skriletz, PEI Leave a Reply Cancel Reply Name * Email * Website Contact
external contacts. My problem was that every time someone tried to share their screen with me the following message was http://weshackett.com/2013/05/lync-2013-an-error-occurred-during-the-screen-presentation/ displayed: "An error occurred during the screen presentation" Weirdest part, it was still possible to share the whiteboard and transfer files, just not share desktop or specific monitors? So after some digging on the internet I found an answer. It turns out that our friend windows update pulls down two updates. Apparently there is something missing error occurred from the KB2760556 patch. It assumes that the previous update is there already, but if you try to install both at the same time things go wrong. I removed all three of the Lync 2013 patches. Control Panel Uninstall a program View all updates Remove all Lync patches under the Office 2013 section. Reboot. Check that screen skype for business sharing is back. Then apply the Lync patches one at a time. KB2760512 first, and then KB2760556 Afterwards check screen sharing is still working. I hope this saves someone else the annoyance of missing a meeting presentation. Leave a Reply Cancel reply Your email address will not be published. Required fields are marked *Comment Name * Email * Website May 3, 2013 Wes Hackett Featured, Lync, Office365 Lync Post navigation SPC125 - Hybrid and Search in the Cloud - Brad Stevenson Custom SharePoint Item and Project Template gotchas for VS2012 Recent Posts SharePoint Framework Context Explorer web part How is the Delve Yammer feed configured? The Future of SharePoint paradigm series – Using Visual Studio 2015 to build a SharePoint Framework client web part The Future of SharePoint paradigm series – First look at the SharePoint Home What’s new with SharePoint? Microsoft’s Future of SharePoint event round-up I work at SharePoint Server MVP Speaking SharePoint StackExchange.com Proudly powered by WordPress | Theme: Flounder by Kelly Dwan & Mel Choyce.