Cisco 7971 Error Updating Locale
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font size Print view FAQ Using Cisco 7961/7941 Phones with Switchvox Get help with installing and running Switchvox Free Edition. Moderators: bmdhacks, dpodolsky, Moderator, Support Post a reply 9 posts • Page 1 http://forums.asterisk.org/viewtopic.php?t=73482 of 1 Using Cisco 7961/7941 Phones with Switchvox by plainsimple » Fri Mar 19, 2010 9:01 am I have setup the free edition of Switchvox PBX and have upgraded two Cisco phones to SIP http://www.manualslib.com/manual/872188/Cisco-7821.html?page=164 8.5(4) images and they come up successfully, however they never appear in the Switchvox system. What am I missing???The phones come up, pull the appropriate SEPMAC.cnf.xml, dialplan.xml and softkeys.xml files, show the extension error updating assigned and say "Registering" (for about 2 minutes) before sitting there.I have checked the advanced logs on the switchvox and no problems and have checked the phone error logs with the only error being "Error updating Locale".Help? plainsimple Newsterisk Posts: 3Joined: Fri Mar 19, 2010 8:55 am E-mail plainsimple Top Re: Using Cisco 7961/7941 Phones with Switchvox by rt » Fri Mar 19, 2010 11:06 pm error updating locale I am having the same problem, spent ages checking everything over and over in the config file, do these phones work with Switchvox? Did you find a solution?[edit] Oops just realised you posted this today! rt Newsterisk Posts: 2Joined: Fri Mar 19, 2010 11:05 pm E-mail rt Top Re: Using Cisco 7961/7941 Phones with Switchvox by rt » Sun Mar 21, 2010 11:58 pm I have fixed my problem, forgot to disable NAT on the extensions it was trying to regsiter with in Switchvox.! rt Newsterisk Posts: 2Joined: Fri Mar 19, 2010 11:05 pm E-mail rt Top Re: Using Cisco 7961/7941 Phones with Switchvox by plainsimple » Mon Mar 22, 2010 10:06 am I finally got the Cisco 7961/7941 phones working, part of the problem was the NAT being enabled on the extension and on the phone config file (SEPmac.cnf.xml). plainsimple Newsterisk Posts: 3Joined: Fri Mar 19, 2010 8:55 am E-mail plainsimple Top Re: Using Cisco 7961/7941 Phones with Switchvox by plainsimple » Mon Mar 22, 2010 10:46 am If anyone is interested, I can send the files and information necessary to get up and running with switchvox and cisco IP phones. plainsimple Newsterisk Posts: 3Jo
procedurespage 203................................................................................................................................................................ additional troubleshooting informationpage 207................................................................................................................................................................ voice quality troubleshooting tipspage 212................................................................................................................................................................ Print This PagePrint ShareShare Url of this page: HTML Link: Bookmark Manuals Brands Cisco Manuals IP Phone 7821 Administration manual Cisco 7821 Administration Manual Page 164 Hide thumbs Also See for 7821 User manual - 94 pagesRelease notes - 16 pagesQuick reference - 4 pages 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 Cisco IP Phone Status Message DNS unknown host Duplicate IP Erasing CTL and ITL files Error update locale Cisco IP Phone 7821, 7841, and 7861 Administration Guide for Cisco Unified Communications Manager 10.0 (SIP) 150 Description DNS could not resolve the name of the TFTP server or Cisco Unified Communications Manager. Another device is using the IP address that is assigned to the phone. Erasing CTL or ITL file. One or more localization files could not be found in the TFTPPath directory or were not valid. The locale was not changed. Possible explanation and action Verify that the host names of the TFTP server or Cisco Unified Communications Manager are configured properly in DNS. Consider using IP addresses rather than host names If the phone has a static IP address, verify that you did not assigned a duplicate IP address. If you are using DHCP, check the DHCP server configuration. None. This message is informational only. For more information about