Error Updating Locale 7965
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font size Print view FAQ Using Cisco 7961/7941 Phones with Switchvox Get help with installing and running Switchvox Free Edition. Moderators: bmdhacks, dpodolsky, Moderator, Support Post a reply 9 posts • Page 1 of 1 Using Cisco 7961/7941 Phones with Switchvox by plainsimple » Fri Mar 19, 2010 9:01 am I have setup the free edition of Switchvox PBX and have upgraded two Cisco phones to SIP 8.5(4) images and they come up successfully, however they never appear in the Switchvox system. What am I missing???The phones come up, pull the appropriate SEPMAC.cnf.xml, dialplan.xml and softkeys.xml files, show the extension assigned and say "Registering" (for about 2 minutes) before sitting there.I have checked the advanced logs on the switchvox and no problems and have https://supportforums.cisco.com/discussion/11925611/phones-display-error-updating-locale checked the phone error logs with the only error being "Error updating Locale".Help? plainsimple Newsterisk Posts: 3Joined: Fri Mar 19, 2010 8:55 am E-mail plainsimple Top Re: Using Cisco 7961/7941 Phones with Switchvox by rt » Fri Mar 19, 2010 11:06 pm I am having the same problem, spent ages checking everything over and over in the config file, do these phones work with Switchvox? Did you find a solution?[edit] Oops just realised you posted this today! rt Newsterisk http://forums.asterisk.org/viewtopic.php?t=73482 Posts: 2Joined: Fri Mar 19, 2010 11:05 pm E-mail rt Top Re: Using Cisco 7961/7941 Phones with Switchvox by rt » Sun Mar 21, 2010 11:58 pm I have fixed my problem, forgot to disable NAT on the extensions it was trying to regsiter with in Switchvox.! rt Newsterisk Posts: 2Joined: Fri Mar 19, 2010 11:05 pm E-mail rt Top Re: Using Cisco 7961/7941 Phones with Switchvox by plainsimple » Mon Mar 22, 2010 10:06 am I finally got the Cisco 7961/7941 phones working, part of the problem was the NAT being enabled on the extension and on the phone config file (SEPmac.cnf.xml). plainsimple Newsterisk Posts: 3Joined: Fri Mar 19, 2010 8:55 am E-mail plainsimple Top Re: Using Cisco 7961/7941 Phones with Switchvox by plainsimple » Mon Mar 22, 2010 10:46 am If anyone is interested, I can send the files and information necessary to get up and running with switchvox and cisco IP phones. plainsimple Newsterisk Posts: 3Joined: Fri Mar 19, 2010 8:55 am E-mail plainsimple Top Re: Using Cisco 7961/7941 Phones with Switchvox by shaker242 » Tue Mar 23, 2010 1:47 pm I think I'm missing something. I'm using Switchvox Free 1.0 version, but it's WUI only so how do you load the SEP files? There I have a Cisco 7961G and a Cisco 7940, neither of which work with Switchvox. Apparently only my softphone x-lite will function... I've turn
to TwitterShare to FacebookShare to Pinterest Regardless of the certification that you are currently pursuing, you must know how to get a Cisco IP phone registered to either a Cisco Unified Communications Manager http://www.voicecerts.com/2011/03/troubleshooting-with-ip-phone-status.html (CUCM) or Cisco Unified Communications Manager Express (CUCME). As part of the troubleshooting process, you will find that is very helpful to get the status message from the IP phone. Note that the status messages displayed will vary slightly depending on the model of phone that is being used. This post focuses on the 794x/796x series, as that is most likely what you will see on error updating the Cisco CCIE Voice lab exam currently. How to See the Status Message Screen Status messages can be seen at any time, even if the phone is still booting up, or not registered. See process below for seeing them on the 794x//796x series IP phone. Press "Settings" Press "Status" Select "Status Messages" Full List of IP Phone Status Messages Status Message Definition BootP server error updating locale used The phone obtained its IP address from a BootP server rather than a DHCP server. This is only an informational message and does not necessarily indicate a problem. File auth error An error occurred when the phone tried to validate the signature of a signed file. This message includes the name of the file that failed. The file is corrupted. Delete and re-add the phone in the Cisco Unified Communications Manager Administration tool. There is a problem with the CTL file and the key for the server from which files are obtained is bad. In this case, run the CTL client and update the CTL file, making sure that the proper TFTP servers are included in the file. CFG file not found The name-based and default configuration file was not found on the TFTP Server. The configuration file for a particular phone is created when the phone is added to the CiscoCallManager database. If the phone has not been added to the CiscoCallManager database, the TFTP server generates a CFG File Not Found response. CFG TFTP Size Error The configuration file is too large for file system on the phone. Power cycle the ph