Droid X Exchange 2010 Connection Error
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Exchange 2010 Activesync Not Working
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Exchange Activesync Unable To Connect To Server
Delicious Digg Pinterest Stumbleupon Google Plus As a system administrator of a small organization, I was extremely skeptical towards the BYOD (Bring Your Own Device) revolution when it first gained steam a couple of years ago. We had tried allowing employees to access company email on their personal Blackberries and wrestled with issues involving data plans, carrier support and individual settings which made it a tangled mess. Wrestling data off an employee-owned device when they left the company (or were terminated) was especially unpleasant. In order to address the problem we started ordering company-owned Blackberries via a single carrier and then supported those corporate devices for our staff. The phones were predictable, standardized, and contained very few surprises. Sure, the plans were expensive, the devices contained some features people didn't need, we had to maintain the Blackberry server environment, and people always wanted to port phone numbers on and off the company phones, but it seemed like the devil we knew then was
(Exclaimer) Sales & Marketing Manager GROUP SPONSORED BY EXCLAIMER TECHNOLOGY IN THIS DISCUSSION Droid Join the Community! Creating your account only takes a few minutes. Join Now Hello all, I have an employee with a Motorola Droid X 2 and I can't connect to server status 111 exchange can't seem to get his phone to sync with our Exchange 2010 server. Another employee with exchange 2010 activesync not working for one user an original Droid X uses the same settings and has no problem syncing e-Mail. Both the domain and server address are the same. I
Set The Refresh Interval For The Activesync Mailbox Policy To Unlimited.
even created a dummy account and tried it on my own HTC Incredible with the same settings and that worked. I have not tried putting another account on his phone (such as the dummy account), but I will try that http://www.techrepublic.com/blog/google-in-the-enterprise/troubleshooting-android-activesync-problems-with-exchange-2010/ the next time that I see him. Any other thoughts? Possibly a setting in his exchange profile? -Mike Reply Subscribe View Best Answer RELATED TOPICS: Droid X GB fix available Droid X sending same email repeatedly Droid X Not Syncing unless the Sync Button is pressed.   12 Replies Mace OP Jay6111 Jun 28, 2012 at 10:13 UTC Make sure the phone as all the latest updates on it. I know the Droid pushed out a few changes https://community.spiceworks.com/topic/238860-droid-x-corporate-sync-and-exchange in the latest releases that made changes to the corporate sync application. -Jay 0 Datil OP Rob Q Jun 28, 2012 at 10:52 UTC If push comes to shove, you can pay for Touchdown. 0 Mace OP Jay6111 Jun 28, 2012 at 10:57 UTC Rob Q wrote: If push comes to shove, you can pay for Touchdown. Ugh.....if it wasn't so expensive. We did that on a corporate level for all devices, and it does work well. The new updates to Droid I have found seem to work well, cross fingers, so far. -Jay 0 Poblano OP fwslash Jun 28, 2012 at 11:08 UTC Has this user had multiple Mobile devices associated with his account. It is possible that an old mobile sync partnership is causing issues. In OWA the user can manage their Mobile device partnerships, have them delete all the existing partnerships and then try to re-activate the device. 0 Serrano OP Benjamin1886 Jun 28, 2012 at 11:33 UTC fwslash wrote: Has this user had multiple Mobile devices associated with his account. It is possible that an old mobile sync partnership is causing issues. In OWA the user can manage their Mobile device partnerships, have them delete all the existing partnerships and then try to re-activate the device. You can also remove these partnerships via Exchange Mgmt Console. I would do that, hard res
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11177: ActiveSync Broken with Exchange 2010 SP1 and Android 2.2 212 people starred this issue. Comments by non-members will not trigger notification emails to users who starred this issue. Back to list Status: Released Owner: mblank%a...@gtempaccount.com Closed: Sep 2010 Cc: stadlera...@gmail.com Type-Defect Priority-Medium ReportedBy-User Component-Applications Subcomponent-Email Sign in to add a comment Reported by cody.le...@gmail.com, Sep 12, 2010 Motorola Droid (FRG22D) - Android 2.2 After upgrading exchange server to 2010 SP1 ActiveSync no longer works. When setting up a new account the message "Unable to open connection to server" Currently using Nitro TouchDown (http://www.nitrodesk.com/) as a workaround. Also see http://community.vzw.com/t5/DROID-by-Motorola/Droid-frg22d-update-stops-syncing-with-exchange-2010/td-p/272136 http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/bcc50ce4-0c97-4851-987d-1f5080d7942b Sep 13, 2010 #1 cdan...@gmail.com Same experience. Sep 16, 2010 #2 nickreyn...@gmail.com our company is having the same experience. worked with microsoft for several days and it's all in the email.apk on android. Sep 16, 2010 #3 nickreyn...@gmail.com this is what microsoft said: The analysis of the ExTRA data files you provided did not show the problem sequence in its entirety. First let me describe what should be the sequence of events between the mobile device and the Exchange Server. Anytime the device attempts to carry out an ActiveSync command dealing with the mailbox configured it also sends an X-MS-PolicyKey string in the header of the HTTP request. The Exchange server looks at this policy key in its configuration and compares it with what was sent by the device. If they do not match the mail server tells the device that it must issue a PROVISION command before continuing on. This is the “HTTP 449” request from the server we see in the ExTRA results. The device must then issue a PROVISION request for the policy to the server. This is where Android 2.2 is not issuing that PROVISION command. The ExTRA trace data you provided does not show the device issuing the PROVISION command although we see that the Exchange server issues this: “HTTP/1.1 449 Retry after sending a PROVISION command. A bit more of research shows other customer opening cases on this same issue and in one case where the customer supplied Android device side ActiveSync logging we again do not see the device issue the PROVISION command. Our su