Microsoft Exchange Information Store Service Error
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The Microsoft Exchange Information Store Service Terminated With Service-specific Error -2147221213
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Unable To Initialize The Information Store Because The Clocks
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Exchange Error 2414 0x96e
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Microsoft Exchange Information Store Service Won't Start
TechNet Magazine TechNet Subscriptions TechNet Video TechNet Wiki Windows Sysinternals Virtual Labs Solutions Networking Cloud microsoft exchange transport service not starting and Datacenter Security Virtualization Downloads Updates Service Packs Security Bulletins Windows Update Trials Windows Server 2016 System Center 2016 Windows 10 Enterprise SQL Server 2016 https://support.microsoft.com/en-us/kb/940845 See all trials » Related Sites Microsoft Download Center TechNet Evaluation Center Drivers Windows Sysinternals TechNet Gallery Training Training Expert-led, virtual classes Training Catalog Class Locator Microsoft Virtual Academy Free Windows Server 2012 courses Free Windows 8 courses SQL Server training Microsoft Official Courses On-Demand Certifications Certification overview MCSA: https://technet.microsoft.com/en-us/library/ff360393(v=exchg.140).aspx Windows 10 Windows Server Certification (MCSE) Private Cloud Certification (MCSE) SQL Server Certification (MCSE) Other resources TechNet Events Second shot for certification Born To Learn blog Find technical communities in your area Support Support options For business For developers For IT professionals For technical support Support offerings More support Microsoft Premier Online TechNet Forums MSDN Forums Security Bulletins & Advisories Not an IT pro? Microsoft Customer Support Microsoft Community Forums United States (English) Sign in Home Online 2010 Other Versions Library Forums Gallery We’re sorry. The content you requested has been removed. You’ll be auto redirected in 1 second. Operations Manager Management Pack for Exchange 2010 Mailbox Information Store Information Store The Microsoft Exchange Information Store service (MSExchangeIS) isn't running. The Microsoft Exchange Information Store service (MSExchangeIS) isn't running. The Microsoft Exchange Information Store service (MSExchangeIS) isn't running. Collect: MSExchangeIS Client: Bytes Sent/sec. Collect: MSExchangeIS Clie
Microsoft Tech Companion App Microsoft Technical Communities Microsoft Virtual Academy Script Center Server and Tools Blogs TechNet Blogs TechNet Flash Newsletter TechNet Gallery TechNet Library TechNet Magazine TechNet Subscriptions TechNet https://technet.microsoft.com/en-us/library/bb218455(v=exchg.80).aspx Video TechNet Wiki Windows Sysinternals Virtual Labs Solutions Networking Cloud and Datacenter Security https://exchangelab.wordpress.com/2014/08/25/fixing-information-store-error-2147221213-ectimeskew-exchange-2007-2010-2013-2/ Virtualization Downloads Updates Service Packs Security Bulletins Windows Update Trials Windows Server 2016 System Center 2016 Windows 10 Enterprise SQL Server 2016 See all trials » Related Sites Microsoft Download Center TechNet Evaluation Center Drivers Windows Sysinternals TechNet Gallery Training Training Expert-led, virtual classes Training Catalog Class Locator Microsoft Virtual Academy microsoft exchange Free Windows Server 2012 courses Free Windows 8 courses SQL Server training Microsoft Official Courses On-Demand Certifications Certification overview MCSA: Windows 10 Windows Server Certification (MCSE) Private Cloud Certification (MCSE) SQL Server Certification (MCSE) Other resources TechNet Events Second shot for certification Born To Learn blog Find technical communities in your area Support Support options For business For developers For IT professionals For technical microsoft exchange information support Support offerings More support Microsoft Premier Online TechNet Forums MSDN Forums Security Bulletins & Advisories Not an IT pro? Microsoft Customer Support Microsoft Community Forums United States (English) Sign in Home Online 2010 Other Versions Library Forums Gallery We’re sorry. The content you requested has been removed. You’ll be auto redirected in 1 second. Operations Manager Management Pack for Exchange 2007 Mailbox Information Store Information Store Cannot start the Exchange Information Store service Cannot start the Exchange Information Store service Cannot start the Exchange Information Store service An error occurred in virus scanning while scanning a message Collect: Disk Write Latency An error occurred while accessing the site's X400 object in Active Directory An error occurred while creating the Active Directory object for the public folder Collect: MSExchangeIS: Client:Latency > 10 sec RPCs (Report Collection) Collect: Virus scanner message deletion is disabled Logs could not be interpreted; review MSExchangeIS event 9513 VSS backup failed Cannot start the Exchange Information Store service Unable to initialize the Microsoft Exchange Information Store The public folder store has been restored to an alternate server Collect: Virus scanner has been stopped Collect: MSExchangeIS: Clien
a customer down… Situation Engineer reboots an Exchange 2010 server that is apart of a two node DAG, but when the server comes back online the MS Exchange Information Store service is stuck in the "Starting" phase within the Services MMC, and the Microsoft Exchange System Attendant will just not start. All other services are online. What gives? Environment Another pretty simple buildout, Exchange 2010 SP3UR6 running on top of Server 2008 R2 with all patches (security / hotfixes) that are available. Both servers are multiple-role (CAS/HUB/Mailbox) which also has a CAS array and a two node DAG. Two copies of each database in the environment. Troubleshooting The first thing I did was confirm that the only two services that were boinked at the time were the Information Store and System Attendant. Best way to actually check this is by running Test-ServiceHealth if you are running Exchange 2010 / 2013, which showed exactly that. When I looked in the Services MMC I did see the Exchange Information Store stuck in the starting state. I looked in the Event Viewer: Application logs to find this error: Log Name: ApplicationSource: MSExchangeISDate: 8/24/2014 11:51:29 PMEvent ID: 5003Task Category: GeneralLevel: ErrorKeywords: ClassicUser: N/AComputer: EXCH01.company.comDescription:Unable to initialize the Information Store service because the clocks on the client and server are skewed. This may be caused by a time change either on the client or on the server, and may require a restart of that computer. Verify that your domain is correctly configured and is currently online. The first thing I did was make sure the Windows Time service was properly pulling the right time source.. w32tm /query /source Since that looked proper (it was the PDC) I moved on and physically checked the time between the two Exchange servers, which looked fine. Confused, I decided to try a force sync of the Windows Time service.. w32tm /resync Afterwards, performed a reboot and avail.. nothing. Back to square one with the databases showing a state of "Failed" and but this time the Information Store service did not get stuck in "starting", it was stopped all together. I attempted to start the service with the following error message: "Unable to start service. Error -2147221213. Please contact your support provider or the vendor" This is a hex error. Luckily enough if you know the internals a bit to Exchange, sometimes you can look up these errors using the Err.exe tool MSFT provides (link). That then shows us this.. # for decimal -2147221213 / hex 0x800