Norton Error Message 5013 3
Home Forums Blogs Search HelpWelcome Message FAQs Search Tips Participation Guidelines Terms and Conditions All Community All Community Forums Ideas Blogs Advanced Log in Sign up English简体中文 Français Deutsch 日本語 Português Español Home ForumsBlogs Ideas Norton ProductsCommunity Malware Discussion Norton Mobile Products Norton Public Beta Off-Topic Discussion Norton Internet Security | Norton 360 | Norton AntiVirusAnnouncements Norton Security Backup Norton Toolbar / Norton Identity Safe Norton Ghost Norton for Mac Norton Family Other Norton Products PCTools Forum Feedback Product Suggestions Not what you are looking for? Ask the experts! This forum thread needs a solution. pwf_42 Newbie1 Reg: 07-May-2016 Posts: 1 Solutions: 0 Kudos: 0 Kudos0 Error 5013,3 Posted: 07-May-2016 | 8:47AM • Edited: 09-May-2016 | 2:42AM • 4 Replies • Permalink I have spent over 4 hours working with half-a-dozen agents trying to solve a problem on my Windows 7 laptop. Every time I boot up I get a message from Norton 360 that I have an unresolved problem: Error 5013,3 with the message "Product Service Dependency Base Filtering Engine Failed." I have followed instructions from Norton to resolve the problem. I have used the Norton Power Eraser, turned on Norton Product Tamper Protection as instructed, and used the Windows + R keys to open the Run dialog box. I then type in "services.msc". Under the Name column, I locate and double-click on "Base Filtering Engine." Under Startup type, I have "Automatic", but under Service Status the word "Started" does not appear. When I try to activate the Start instruction, I get the message "Access is Denied." When I telephone Norton Support Services and give them my reference number (xxxxxx), explaining my problem, I am told that I need to connect a specific person in the virus division (xxxx). He has my telephone number and email address and previously indicated that he would get back to me with a solution. That was 10 days ago. I have no way to contact him directly. What do I do next to solve my problem? . [Admin note: To protect private details, the reference number and name of the agent was masked. Participation Guidelines & Terms and Conditions.] Labels: Firefox, Infection, Norton 360, vulnerability Me Too0 Last Comment Replies bjm_ Guru Norton Fighter25 Reg: 07-Sep-2008 Posts: 12,995 Solutions: 265 Kudos: 1,918 Kudos0 Re: Error 5013,3 Posted: 07-May-2016 | 9:22AM • Edited: 07-May-2016 | 9:34AM • Permalink Have you run Fix Tool >https://support.norton.com/sp/en/us/home/current/solutions/v
DriverDoc WinSweeper SupersonicPC FileViewPro About Support Contact Errors Troubleshooting › Runtime Errors › Symantec › Norton AntiVirus › Error 5013 3 Base Filtering Engine How To Fix Norton AntiVirus Error 5013 3 Base Filtering Engine Error Number: Error 5013 3 Base Filtering Engine Error Name:Norton Error 5013 3 Base Filtering Engine Error Description: Error 5013 3 Base Filtering Engine: Norton AntiVirus has encountered a problem and needs to close. We are sorry for https://community.norton.com/en/forums/error-50133-16 the inconvenience. Developer:Symantec Software:Norton AntiVirus Applies to:Windows XP, Vista, 7, 8 Download NowWinThruster 2015 - Scan your PC for computer errors. Compatible with Windows 10, 8, 7, Vista, XP and 2000 Symptoms of Error 5013 3 Base Filtering Engine "Error 5013 3 Base Filtering Engine" appears and crashes the active http://www.solvusoft.com/en/errors/runtime-errors/symantec/norton-antivirus/5013-3-base-filtering-engine-norton-error-5013-3-base-filtering-engine/ program window. Your PC frequently crashes with Error 5013 3 Base Filtering Engine when running the same program. “Norton Error 5013 3 Base Filtering Engine” is displayed. Windows runs sluggishly and responds slowly to mouse or keyboard input. Your computer periodically “freezes” for a few seconds at a time. These 5013 3 Base Filtering Engine error messages can appear during program installation, while a Symantec-related software program (eg. Norton AntiVirus) is running, during Windows startup or shutdown, or even during the installation of the Windows operating system. Keeping track of when and where your 5013 3 Base Filtering Engine error occurs is a critical piece of information in troubleshooting the problem. Causes of Error 5013 3 Base Filtering Engine Corrupt download or incomplete installation of Norton AntiVirus software. Corruption in Windows registry from a recent Norton AntiVirus-related software change (install or uninstall). Virus or malware infection that
CommunityCategoryBoardUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for Search instead for Did you mean: 5,532,069 members 73 online now 1,729,336 discussions Xfinity Help http://forums.xfinity.com/t5/Anti-Virus-Software-Internet/Norton-Error-5013-3/td-p/1679141 and Support Forums > Internet > Anti-Virus Software & Internet Security > Norton Error 5013,3 Back to Top Norton Error 5013,3 Share Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic http://www.techsupportforum.com/forums/f284/trojan-patchep-sys-removal-and-norton-error-5013-3-a-654589.html to the Top Bookmark Subscribe Printer Friendly Page All Forum Topics Previous Topic Next Topic Posted by Superpowers 04-29-2013 11:21 PM Visitor Member Since: 04-29-2013 Posts: 1 Message 1 of 2 (2,068 Views) Norton Error 5013,3 Options Mark as norton error New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report I have followed the steps on the Norton website to get rid of this error, but it seems - like many others - I can't find theBase Filtering Engine. Norton support has told me because my product comes from Comcast, I have to come to Comcast for help. How do I fix error 5013,3? I have Windows 7. 0 Kudos 1 REPLY Posted by USAF_E-8_RET 04-30-2013 10:42 AM norton error message Security Expert View All Member Since: 10-28-2003 Posts: 6,242 Message 2 of 2 (2,040 Views) Re: Norton Error 5013,3 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report Superpowers wrote: I have followed the steps on the Norton website to get rid of this error, but it seems - like many others - I can't find theBase Filtering Engine. Norton support has told me because my product comes from Comcast, I have to come to Comcast for help. How do I fix error 5013,3? I have Windows 7. Please try this first and let us know how you get on. There is a manual method which is a task in itself and much more difficult than running the FixIt. Microsoft FixIt, compliments of Ramshriihttp://support.microsoft.com/mats/windows_firewall_diagnostic/ A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'I am not a Comcast employee, I am a paying customer just like you!I am an XFINITY Forum Expert and I am here to help. For information on the program click here.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark it as an accepted solution!I am no
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