Communicator Address Book Sync Error
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Communicator Cannot Synchronize Address Book
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Office Communicator Cannot Synchronize Address Book
For IT professionals For technical support Support offerings More support Microsoft Premier Online TechNet Forums MSDN Forums Security Bulletins & Advisories Not an IT pro? Microsoft Customer Support Microsoft Community Forums United States (English) Sign in 2015 2013 2010 Library Forums Gallery We’re sorry. The content you requested has been removed. You’ll be auto redirected in 1 second. Communications Server 2007 R2 NextHop Blog Articles Clients and Devices Clients and Devices Troubleshoot Communicator Synchronization Issues with the Corporate Address Book Troubleshoot Communicator Synchronization Issues with the Corporate Address Book Troubleshoot Communicator Synchronization Issues with the Corporate Address Book Limit Media Ports in Office Communications Server 2007 R2 Devices Resolve Exchange Free/Busy and Communicator Presence Issues Ten Things You Might Not Know About the 2007 R2 Release of Communicator Web Access Troubleshoot Communicator Synchronization Issues with the Corporate Address Book Upgrading Tanjay in Communications Server 2007 R2 Use a Friendly FQDN when You Configure Communications Server 2007 R2 and Outlook Web App Integration What Is the Maximum Number of Groups I Can Create in Communicator? Why Are My Users Unable to Use Communicator 2007 R2 to Transfer Files? TOC C
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Office Communicator 2007 Cannot Synchronize Address Book
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Start here for a quick overview of the site Help Center Detailed answers to any questions you might have Meta Discuss the workings and policies of this site About Us Learn more about Stack Overflow the company Business Learn more about hiring developers or posting ads http://serverfault.com/questions/77071/office-communicator-and-cannot-sync-address-book-error with us Server Fault Questions Tags Users Badges Unanswered Ask Question _ Server Fault is a question and answer site for system and network administrators. Join them; it only takes a minute: Sign up Here's how it works: Anybody can ask a http://blog.insidelync.com/2012/02/lync-address-book-client-synchronization-errors-and-common-problems/ question Anybody can answer The best answers are voted up and rise to the top Office Communicator and cannot sync Address book error up vote 0 down vote favorite I have a recently done Office Communications Server 2007 R2 installation that address book I'm having trouble with. Every client (Office Communicator 2007 R2) in the office is reporting the problem "Cannot Synchronize Address Book". When I click this report for more details I'm seeing : "Cannot synchronize with the corporate address book. This may be because the proxy server setting in your web browser does not allow access to the address book. If the problem persists, contact your system administrator". We do not use a web proxy at all internally, so this message is not at all address book sync helpful. Whilst looking for solutions to this issue, most of my googling has turned up issues with certificates as the root cause, but I'm nigh on positive this isn't the problem here. I'm able to surf to the URL being sent from the OCS server to Communicator as the Address book URL, and I get no issues reported by Internet Explorer at all. What is concerning me most, is that checking in the IIS logs on the server which is hosting the Address book, I'm seeing no accesses at all from most of the machines in the office. The only ones which are showing up are a couple of Windows XP machines - whilst most of the others in the office are running Vista x64. They all run the same client (which I guess must be 32bit - I'm not aware of a native 64bit Office Communicator build). I'm kind of at my wits end now - I've run out of things to try. In case it's at all helpful - the OCS build has been homed in a resource forest seperate from the forest hosting most user accounts. Our original OCS install (vanilla 2007, not R2) used to be run out of the same forest our user accounts were in, and this had no issues with the address book at all. One final thing is that all our clients are ALSO reporting Outlook Integration errors now (for those in the office that use Outlook - we don't run Exchange
Lync 2010 Client Deployment Migrating your OCS Federated Partner Settings to Lync » Lync Address Book – Client Synchronization Errors and Common Problems By Curtis Johnstone, on February 16th, 2012 TweetAddress Book synchronization issues are common with new Lync deployments. Issues usually surface as errors in the Lync client shortly after sign-in (when the address book synchronization is first attempted) and manifest as one of these two errors: Or, shortly after upgrading from the Communicator client, users will see the following error beneath the contact search text box: Some address book issues are caused by a problem with the local address book files on the client machine, and other synchronization issues are caused by lack of access to the address book folder (e.g. network access), permissions, or address book configuration on the Lync server. This post provides solutions to 4 common issues, and some basics on the Lync address book implementation to further your understanding. Common Problems & Solutions Four common problems and their solutions are listed below. 1] The Persistent Message “The address book is preparing to synchronize” in the Lync Client When the Lync client is run for the first time it chooses a random time between 1 – 59 min to download the Lync address book (from the FE server). The random time is to prevent network storms if a lot of Lync clients are being deployed at the same time. If you have had the Lync client running continuously at any time for more than 2 hours and this synchronization message is still displayed, there is likely an issue. The solution here is to delete your existing local Lync address book files and force the download of new ones from the server: Shutdown the Lync client Force the Lync client to download the address book immediately the next time it starts: Open the registry to HKLM\Software\Policies\Microsoft\Communicator Modify (or Create) the DWORD the registry key “GalDownloadInitialDelay” and set it to 0 (that is a zero) This can also be done from the command lin