Office 365 Offline Address Book Error
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Exchange Online Update Offline Address Book
Windows games Windows phone games Entertainment All Entertainment offline address book connecting to microsoft exchange 2013 Movies & TV Music Business & Education Business Students & educators download offline address book outlook 2013 Developers Sale Sale Find a store Gift cards Products Software & services Windows Office Free downloads & security Internet https://support.microsoft.com/en-us/kb/2427141 Explorer Microsoft Edge Skype OneNote OneDrive Microsoft Health MSN Bing Microsoft Groove Microsoft Movies & TV Devices & Xbox All Microsoft devices Microsoft Surface All Windows PCs & tablets PC accessories Xbox & games Microsoft Lumia All https://support.microsoft.com/en-us/kb/2427141 Windows phones Microsoft HoloLens For business Cloud Platform Microsoft Azure Microsoft Dynamics Windows for business Office for business Skype for business Surface for business Enterprise solutions Small business solutions Find a solutions provider Volume Licensing For developers & IT pros Develop Windows apps Microsoft Azure MSDN TechNet Visual Studio For students & educators Office for students OneNote in classroom Shop PCs & tablets perfect for students Microsoft in Education Support Sign in Cart Cart Javascript is disabled Please enable javascript and refresh the page Cookies are disabled Please enable cookies and refresh the page CV: {{ getCv() }} English (United States) Terms of use Privacy & cookies Trademarks © 2016 Microsoft
14 Oct. 2015] This tip explains how to overcome the issue of the missing OAB virtual directory in autodiscover The other http://www.msexchange.org/kbase/ExchangeServerTips/ExchangeServer2013/OutlookOWA/unable-download-offline-address-book.html day I was troubleshooting an issue where users were not able to download the Offline Address Book (OAB). After some troubleshooting steps, I ran the Outlook AutoConfiguration Test and noticed that the URL for the OAB was not listed: Looking at the properties of the OAB, I noticed that Global Web Distribution was disabled and Virtual Directories was empty: address book So what do these two properties do exactly? GlobalWebDistributionEnabled specifies whether distribution occurs to all virtual directories in the organization. If the value of the GlobalWebDistributionEnabled parameter is $True, distribution occurs to all virtual directories in the organization, and we cannot add values to the VirtualDirectories parameter; VirtualDirectories specifies the array of OABVirtualDirectory objects. If this parameter is specified, Version4 of offline address book the OAB must be generated. Because, for some strange reason, none of these properties was set, there was no virtual directory for users to download the OAB from. Remember that in Exchange 2013: OAB files are not stored locally on the CAS; OAB files are generated and stored in the Organization Mailbox first and later copied to the %ExchangeInstallPath%\ClientAccess\OAB\ folder on the Mailbox server responsible for generating the OAB; CAS 2013 proxies all OAB download requests to the appropriate Mailbox server (the one above); Outlook receives OAB URL from Autodiscover and reaches designated CAS 2013 through OAB URL. So, without OAB URL users simply do not know where to go to get the OAB! Depending on the environment, we now have two options. The first is to specify which virtual directory(ies) to use: Or simply enable Global Web Distribution: After resetting IIS (or recycling the OAB application pool), if we run the Outlook AutoConfiguration Test again we should see the OAB URL: To further test the OAB, beside manually downloading it in Outlook, you can write down the OAB UR