Comcast Error 5.1.1 Not Our Customer
a Fortune 500 verification firm. Get a Professional Answer Via email, text message, or notification as you wait on our site.Ask follow up questions if you need to. 100% Satisfaction Guarantee Rate the answer you receive. Ask maomd Your Own Question maomd, Computer Support Specialist Category: Email Satisfied Customers: 799 Experience: Fifteen years plus providing efficient computer solutions, no matter how small or large. 31474244 Type Your Email Question Here... maomd is online now I have been getting the message: Error 5.1.1 Not our customer. Resolved Question: I have been getting the message: Error 5.1.1 Not our customer. Mail could not be sent. mail.comcast.net Submitted: 4 years ago. Category:Email Share this conversation Expert: maomd replied4 years ago. maomd : Hellomaomd : This error is occurring because you are sending mail to a person with a comcast email address, and that email address is invalid. If you are sending an email to a group, take out the comcast email addresses and try it again.maomd : Otherwise, you may need to contact the owner of the e-mail address that you are sending to and verify that it is still correct.maomd : Thank you.maomd : Is there anything else I can do to assist you with your question?Customer: There is one address that has been involved with this [emailprotected] I have tried to remove it from my contacts, but keeps popping up.maomd : Whenever you create an e-mail, is that address listed on the TO, CC, or BCC field?Customer: Not to my knowledge. I will try and let you know.maomd : OkayCustomer: I tried a test message. This address did not show up in cc or bcc. Also, I do not have any group addreses.maomd : Did it show up in the to field?Customer: No. I should not that the error message gets repeated multiple times. It seems that anytime I have a transaction in Outlook, the error shows up. This may be a hint: If I try to forward a message to multiple recipients, Outlook will not let it happen. However, if I forward to one or two recipients. the message will go through.maomd : Do you have any e-mails in your Outbox folder?Customer: Those multiple address forwarded messages, I referred to above, are sitting in the Outbox folder. The little symbol spins, but nothing is sent, and the error message symbol pops up.maomd : Would you be comfortable with deleting all of the messages in your Outbox?Customer: Yes.Customer: I just deleted all of the messages.maomd : Greatmaomd : Try to send a test e-mail now.Customer: What now?maomd : I suspect that you shouldn't get that error an
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